The Blake at Viera

Pros

• The staff at The Blake are consistently described as friendly and attentive, creating a welcoming atmosphere for residents and their families.
• The facility is praised for its cleanliness and aesthetic appeal, contributing to a pleasant environment for the residents.
• The activity director for memory care is recognized for keeping residents engaged and busy with activities.
• Many reviewers appreciate the ease of the move-in process, highlighting helpful assistance from the staff.
• Communication about resident preferences is valued, with some staff being attentive to individual likes and dislikes.
• Overall satisfaction is expressed by several families who recommend The Blake due to the care their loved ones received during their stay.

Cons

• The caregivers at The Blake are neither compassionate nor knowledgeable, leading to a disappointing experience for residents.
• Residents may be treated in a disrespectful manner, akin to being bossed around like they’re in the military.
• The facility is aesthetically pleasing but lacks hot water, and the food quality is below average.
• There are very few activities offered for the memory care unit, resulting in inadequate engagement for residents.
• Communication with families is inconsistent, and personalized updates about residents' activities would be appreciated.
• Basic necessities such as soap and toilet paper are not provided with the monthly charge, decreasing the overall value of the facility.
• Staffing levels in Memory Care could be improved to ensure better resident engagement and connection with their loved ones.
• Promises made during the sales process regarding "aging in place" were not fulfilled, leading to frustration over care continuity issues.
• The director of nursing did not communicate important information regarding a resident's inability to return after hospitalization, reflecting poor professional courtesy.
• Although it is a new facility, challenges due to inexperienced staff have resulted in difficulties providing adequate care.

Review

The Blake at Viera has garnered a mix of reviews that reflect both the strengths and weaknesses of its operations. Many families have praised the facility for its welcoming environment and compassionate staff, highlighting the impressive appearance of the building and how quickly they were able to secure placement for their loved ones. The director and sales team at The Blake seem notably proactive in assisting families during what can be an incredibly stressful transition period. One reviewer noted that their father-in-law received excellent care despite his need for specialized memory care, commending the activity director for ensuring that residents remain engaged with a full schedule of activities designed to keep minds active.

However, contrasting experiences paint a different picture regarding caregiver quality and overall resident treatment. Some families reported feeling disillusioned by the level of care provided by certain staff members, particularly caregivers who were described as lacking compassion and professionalism. One review detailed an alarming experience wherein a mother endured a month marked by distressing treatment characterized as militaristic rather than nurturing. The family was compelled to seek outside support from an agency that supplied experienced caregivers who restored dignity to their loved one's daily routine. This account raises serious concerns about the degree of training and oversight among on-site staff.

Despite being aesthetically pleasing with well-maintained facilities, some reviewers pointed out glaring issues such as inconsistent communication with families regarding their loved ones' well-being. One individual expressed a desire for regular updates via email on their resident's activities along with access to monthly calendars—feedback that suggests a potential disconnect between family expectations and operational practices at The Blake. Family members also highlighted inconsistencies in meal service, noting that while food variety is available, it remains challenging for staff to remember individual dietary preferences amid increasing resident numbers.

The high cost associated with residency at The Blake has been another point of contention among reviewers. While many acknowledged the facility's sleek design and advanced offerings—such as promises of "aging in place"—some felt deceived by these assurances when faced with unexpected limitations on care capabilities after medical emergencies arose. This sentiment echoed throughout multiple accounts where families felt misled into believing that comprehensive support would be available long-term.

Positive experiences continued to surface regarding staff interactions; residents typically found friendly caregivers who aimed to uphold engagement through organized activities like games or communal events. However, some families expressed concern over staffing ratios within the Memory Care unit itself, noting that more personnel could create better opportunities for connection between residents and their loved ones amidst structured socialization efforts.

In conclusion, while there are certainly elements of commendation surrounding The Blake at Viera—from its charming environment to certain dedicated team members—the feedback from various families illustrates mixed sentiments regarding caregiver performance and effective communication practices. Prospective residents and their families should take time to weigh these insights carefully before committing to ensure alignment between expectations and lived experiences within this residential setting.

Located in Melbourne, Florida, this neighborhood offers a variety of dining options such as Mexican cuisine at Fiesta Azteca of Suntree and seafood at Grills Riverside Seafood Deck & Tiki Bar. There are also fast food options like McDonald's and Chick-Fil-A for quick meals. For medical needs, there are several physicians nearby including Suntree Medical Associates and Viera Family Medicine and Wellness. Pharmacies like CVS and Walgreens are also conveniently located for prescription refills. In terms of recreation, residents can enjoy parks like Viera Regional Community Center and Wickham Park, as well as catch a movie at the AMC Avenue 16 theater. With easy access to healthcare facilities, pharmacies, dining options, and recreational activities, this area provides a welcoming environment for seniors looking to settle down in Melbourne.

Restaurants

• Fiesta Azteca of Suntree (0.8 miles)
• The Pineda Inn (1 miles)
• McDonald's (1.7 miles)
• Chick-Fil-A (1.7 miles)
• Grills Riverside Seafood Deck & Tiki Bar (1.9 miles)
• Cracker Barrel (2 miles)
• Walk-On's Sports Bistreaux - Viera Restaurant (2.3 miles)

Physicians

• Suntree Medical Associates (0.9 miles)
• Viera Family Medicine and Wellness (0.9 miles)
• Millennium Medical Management (1.3 miles)
• Space Coast Sleep Disorders Center (1.4 miles)
• Viera Fertility Center (1.5 miles)
• Children's Sleep Laboratory (1.5 miles)
• Brevard Medical Dermatology (1.5 miles)

Cafes

• Metro Diner (1 miles)
• Starbucks (1.1 miles)
• Starbucks (2.1 miles)
• First Watch - Viera (2.8 miles)
• Panera Bread (3.5 miles)
• Starbucks (4.1 miles)
• Starbucks (4.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Dakus (1.9 miles)
• CVS Pharmacy (2 miles)
• Health First Family Pharmacy (2.4 miles)
• Walgreens (3.3 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4.8 miles)

Hospitals

• Brevard Medical Group-Viera Office MD (1.6 miles)
• Deukmedjian Sun (3.7 miles)
• VA Outpatient Clinic (4 miles)
• 45th Medical Group (5.2 miles)

Theaters

• AMC Avenue 16 (2.5 miles)

Parks

• Viera Regional Community Center (2.9 miles)
• Wickham Park (5 miles)
• Lake Washington Park (6 miles)
• Pelican Beach Park (7.3 miles)

Places of Worship

• People of Destiny Christian Fellowship (7 miles)