Pringle Development

Pros

• The reviewer says the company has provided insurance for years with top-notch service.
• They are praised for great customer service.
• A staff member is described as extremely polite, understanding, and helpful.
• The company is noted for being there for customers and providing the information they need.
• Customers have trusted them for over ten years, indicating strong service.
• The staff is described as helpful, responsive, and wonderful to work with.
• They offer awesome rates for older mobile homes.

Cons

• They canceled all mobile home insurance at the same time, and did so without notice.
• They are no longer insuring mobile homes and canceled every customer they had.
• They canceled policies after customers paid for a full year, with no refund and no notice.
• Refunds are delayed or never issued; some customers waited almost a year.
• The company is described as one of the worst experiences, with claims of being shady, wrong, and unprofessional.
• They misled customers about pricing and policy requirements, then charged higher rates or canceled despite rebranding.
• Customer service is unresponsive; calls and messages go unanswered and promises are never fulfilled.
• Customers are urged to avoid the company and warn others to stay away.
• Refunds and credits have caused mortgage escrow problems and have sometimes been issued under wrong names.

Review

Over many years, this company has been a fixture for people who rely on their mobile home and other personal insurance needs. A number of customers describe themselves as long-time clients who appreciated the service, kept paying year after year, and believed they were dealing with a reliable partner. In these accounts, customers talk about no claims on their policies, steady communication, and a sense that they were being looked after by familiar faces. A few reviewers highlight positive experiences: friendly agents, polite interactions, and phrases like "great customer service" or "always have the answers that I need." For some, the relationship felt built on trust and familiarity, a long arc of dependable coverage and responsive staff.

But a sharp and troubling turn appears in many other posts. A wave of customers report that entire portfolios of policies - sometimes all mobile home policies in a company's book - were canceled at roughly the same time, with no warning given to policyholders. The shock is amplified by the claim that the cancellations were executed without notice, leaving mortgage companies and policyholders alike scrambling for answers. The most common thread is the abrupt removal of coverage that had been paid for in full, followed by a demand for refunds that customers say never arrived. In some cases, customers say they're still waiting months later, while their escrow or mortgage arrangements go out of balance. One caller even notes that, in the same breath, the insurer told their mortgage lender it had decided to cancel as a "company decision," while giving little to nothing in the way of an explanation or a path to remediation.

Communication appears to be a central pain point. Reviewers describe repeatedly leaving messages and not receiving callbacks, or facing company representatives who could not or would not provide clear reasons for cancellations. The disconnect extends to notices - many say they never received cancellation notices, even though their policies were terminated. In at least one instance, a customer reports that the mortgage escrow went negative as a result of the cancellation, and still no refund has arrived. The pattern leaves customers frustrated, distrustful, and anxious about the financial consequences of abruptly losing coverage that was paid for in advance.

Pricing and policy structure contribute to the dissatisfaction as well. A number of reviews recount a carousel of quotes that changed after customers had already made commitments or taken significant steps, such as rebranding a business, updating codes, or deciding to stop renting trailers. A prospective policy that seemed affordable once later ballooned into a much higher annual premium, sometimes with the stated barrier of a "policy minimum." In the aftermath, many customers say they found coverage elsewhere at a much lower rate, only to realize that the process of leaving was complicated, slow, or financially painful because of early payments or partial refunds that never materialized.

The situation is further complicated by specific complaints about refunds. Several customers describe paying in full or issuing deposits and then encountering delays or even missing refunds entirely. One exasperated reviewer mentions that a refund policy promised a 14-day window, yet the refund was never received, with even longer delays reported in other cases. There are warnings not to use certain payment methods, with some suggesting credit card payments to avoid the headaches of refunds that drag on for weeks or months. The inconsistency in refund practices appears to be a recurring source of frustration, adding financial and emotional strain to an already stressful experience.

Amid the chorus of complaints, there are occasional glimpses of better experiences that do not entirely fit the broader pattern. A handful of reviewers credit individual staff members with helpful, polite, and responsive service at moments in time, noting that at least some interactions felt positive and constructive. Still, even those snippets stand in contrast to the prevailing sentiment, which centers on abrupt cancellations, opaque reasons, poor follow-through, and the lingering problem of refunds that never arrive.

Some accounts extend beyond mobile home policies to other lines, including general liability for small businesses and trailers. In these cases, readers describe a similar arc: a frustrating initial negotiation, promises of lower rates or flexible terms, followed by a late or abrupt decision that upends expectations and leaves customers scrambling for alternatives. A common refrain is that customers were pushed toward changes or even new providers after years of loyalty, only to discover that the promised terms never fully materialized or were undone by later company decisions. The impact is not only financial but also reputational - customers feel misled or treated as if their long-standing business didn't matter.

Overall, the narrative that emerges is one of a widely felt shift from dependable, long-term partnership to a volatile, opaque process characterized by abrupt policy cancellations, incomplete notices, and wrangling over refunds. The most damaging consequences for many customers are not merely the loss of coverage, but the cascading effects on mortgage accounts, escrow balances, and the ability to secure affordable insurance again in a timely fashion. While a few reviews acknowledge moments of courteous service or efficiency, the dominant impression is that the company's handling of cancellations and refunds has left many policyholders anxious, confused, and financially exposed.

For anyone considering engaging with this insurer, the pattern in these reviews suggests exercising caution and conducting thorough due diligence. Prospective customers may want to verify current standing on mobile home insurance and any other lines of business, understand cancellation and refund policies in detail, and prepare for potential communication gaps. Those who have existing policies might take extra care to document payments, track notices, and maintain contact with lenders and agents to avoid escrow or mortgage complications if coverage ever changes. The range of experiences - from partial positives to widespread criticisms - indicates that, for many, the difference between a smooth, supportive experience and a troubling, disruptive one can hinge on a few key interactions and the consistency of follow-through.

This part of Leesburg, Florida, offers a convenient location with various essential amenities within close proximity. There are several physicians' offices and medical care facilities nearby, including To Your Health of Lake County and UF Health Leesburg Hospital, providing easy access to healthcare services. Additionally, there are a variety of restaurants for dining options such as Oakwood Smoke House & Grill and Yalaha Bakery, along with pharmacies like Walgreens and Walmart Pharmacy for medication needs. Transportation services are also readily available with U-Haul Moving & Storage in the vicinity. For recreational activities or relaxation, there are parks like Venetian Gardens Swimming Pool and Lake Idamere Park nearby. Overall, this area provides a mix of healthcare facilities, dining options, transportation services, and recreational opportunities suitable for senior living.

Physicians

• To Your Health of Lake County (0 miles)
• Central Florida Medical Care (3.1 miles)
• Morgan Justin Dr Florida Heart And Vascular Leesburg (4.9 miles)
• David C Lew (4.9 miles)
• St Francis Primary Care Clinic (5 miles)
• Total Eye Care Center (5 miles)
• Dr Abel Rivero (5.1 miles)

Restaurants

• McDonald's (1.1 miles)
• Oakwood Smoke House & Grill (1.5 miles)
• Perkins Restaurant and Bakery (1.5 miles)
• Yalaha Bakery (3 miles)
• Hardee's (5 miles)
• Dq Grill & Chill (6 miles)
• KFC (6 miles)

Pharmacies

• Walgreens (1.1 miles)
• Winn-Dixie (1.2 miles)
• Adonai Pharmacy (5 miles)
• Walgreens (5 miles)
• Starx Pharmacy (5.1 miles)
• Burry's Pharmacy (5.8 miles)
• Walmart Pharmacy (6.2 miles)

Transportation

• U-Haul Moving & Storage (2.7 miles)

Hospitals

• Jackson Hospital & Clinic (4.9 miles)
• UF Health Leesburg Hospital (5.1 miles)
• Wound Care & Hyperbaric Center (5.2 miles)
• Leesburg Regional Medical Center (5.2 miles)
• Leesburg Rehabilitation Hospital (5.9 miles)
• Lrmc Nursing Center (5.9 miles)
• Lrmc Riverside Urgent Care Center (8.3 miles)

Parks

• Venetian Gardens Swimming Pool (5.1 miles)
• Lake Idamere Park (7.4 miles)
• Dudley Canine Park (9.9 miles)

Cafes

• Starbucks (8 miles)

Theaters

• AMC Lake Square 12 (8.1 miles)

Places of Worship

• Southern Baptist Convention (11.2 miles)