Level Up Assisted Living in Leesburg, FL
SaveDecor
Living Room
Trees
Landscaping
Kitchen
Seating Area
Bathroom
225 Sunnyside Drive, Leesburg, FL 34748
For more information about senior living options: (844) 490-3973
Tish and the care team provided exceptional care. Greg, the administrator, was always attentive to residents' needs. Denise was always available to assist. Vista Lake is highly recommended for loved ones. The care staff do a great job caring for the residents. The cooks prepare meals from recipes, not from a box. Tish and the clinical staff are excellent at communicating with families. Penny excels at activities and the fun stuff. Vista Lake keeps residents and their families happy. The grounds are gorgeous and well kept. The staff are amazing and happy. The administrators are fantastic and communicative. The staff, from the director to CNAs and maintenance, are dedicated to providing a safe and fun living environment. The facility is impeccably clean, with top-notch amenities, and staff genuinely care about residents' well-being. It truly feels like a home away from home.
The reviewer reports neglect at Vista Lake, describing a total lack of supervision and invasion of privacy. The room was allegedly perpetually odorous of urine, and the reviewer claims the mother was abused while in care. Gifts and personal items were reported as missing, with staff blaming other patients. The facility is described as understaffed with unprofessional, uncaring staff, and doors left unlocked too often. Billing problems are cited, including outstanding balances, delays, and unclear charges for care programs. Meals and staffing reliability are criticized, with claims that days go by when the cook doesn't show up and some food is described as ridiculous. Communication from management and nursing is said to be poor, with missing dental devices/hearing aids and few timely updates. Trust in the facility is questioned due to staff turnover and ongoing management issues. A specific incident notes that a family member's death occurred under care with delayed or absent notification.Level Up Assisted Living in Leesburg is best suited for families that prioritize a warm, hands-on staff culture, proactive administrator communication, and a robust program of daily activities. When a loved one thrives on social engagement, personal attention from caregivers, and a home-like environment, this community can deliver a compelling experience. The strongest case rests with facilities that emphasize responsive staff and a welcoming atmosphere, where residents are treated with familiarity and care. Those drawn to well-kept grounds, spacious living spaces, and on-site medical presence will find opportunities to feel secure and connected.
Yet, potential residents should be clear about who may want to consider alternatives. If stability and flawless, uninterrupted staffing are non-negotiables, the pattern of concerns raised in reviews should prompt caution. Questions about privacy, accountability, and consistent oversight in memory care units deserve careful scrutiny. Families with loved ones who require tight supervision, strict adherence to billing practices, or ironclad assurances about missing belongings and safety may find themselves weighing risks against benefits in ways that favor exploring other nearby options.
On the plus side, the narratives highlight several compelling strengths. Caring staff and approachable leadership emerge as a recurring theme, with families praising administrators and care teams that communicate and stay engaged with loved ones and their families. Cleanliness and well-maintained grounds frequently accompany a strong activity calendar, which includes outings, social events, and routines that keep residents socially connected. The presence of an on-site medical person, plus the appeal of a floor plan that feels less institutional and more like a single-family home, contribute to a sense of security and dignity for residents.
However, the reviews do not shy away from serious red flags. Instances of neglect or poor supervision in memory care, odors, and items going missing, coupled with claims of staff turnover and inconsistent management, create a caution curve that cannot be ignored. Reports of communication gaps, billing disputes, and leadership changes further amplify concerns about reliability and accountability. While some families sing praises for responsive staff and prompt problem-solving, others describe environments that undermine trust. These contrasts make it essential to verify current operations, not just rely on past impressions.
The key to whether Level Up's strengths can offset its weaknesses lies in operational stability and transparent accountability. When leadership is visibly present, staff feel supported, and caregivers receive consistent guidance, the opportunity to deliver high-quality, resident-centered care rises dramatically. Residents benefit from attentiveness, meaningful activities, and a sense of being valued, which can soften the impact of any occasional staffing flux. If a community can couple those human strengths with rigorous supervision, clear policies, and timely communication about issues as they arise, the favorable elements become decisive rather than aspirational.
For families moving forward, a practical decision approach is essential. Schedule multiple visits, including quiet, unannounced observations if possible; speak with several residents and family members, not just the first person encountered; request to review a current care plan, staffing ratios, and the facility's memory-care protocols. Ask for a transparent, itemized list of services and fees, and insist on a clearly articulated plan for handling missing items, odor control, and safeguarding residents' belongings. If Level Up demonstrates stable staffing, responsive leadership, and a documented commitment to safety and cleanliness, it can be a strong match for those who value warmth and engagement. If not, the alternatives in the Leesburg area may offer steadier oversight and more predictable operations.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Level Up Assisted Living in Leesburg, FL is a welcoming and fully furnished community that provides convenient and comfortable living for seniors. Our amenities are designed to enhance the quality of life for our residents, including a spacious dining room where delicious meals are served daily.
Our community features beautiful gardens and outdoor spaces, allowing residents to enjoy the fresh air and take leisurely strolls. Housekeeping services are provided to ensure that our residents' living spaces remain clean and tidy at all times. Additionally, we offer move-in coordination assistance to make the transition into our community as smooth as possible.
For convenience and connectivity, we provide telephone and Wi-Fi/high-speed internet services to keep residents connected with their loved ones and the wider world.
At Level Up Assisted Living, our care services prioritize the well-being of our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated team also coordinates with health care providers to ensure that residents receive appropriate medical attention when needed. We specialize in diabetes diets and accommodate special dietary restrictions.
Our professional caregivers oversee medication management, ensuring that residents receive their medications on time and in the correct dosage. Transportation arrangement services are available for medical appointments, allowing residents easy access to healthcare providers when necessary.
In terms of nearby attractions, Level Up Assisted Living boasts an ideal location surrounded by various amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options nearby for our residents' convenience.
Furthermore, we believe in fostering a vibrant social environment for our residents. Therefore, we organize scheduled daily activities catering to various interests and preferences.
At Level Up Assisted Living in Leesburg, FL – your comfort and well-being matter most to us. Join us today to experience exceptional care combined with an active lifestyle in a warm community setting.
Level Up Assisted Living is located at 225 Sunnyside Drive, Leesburg, FL 34748 in Lake County, Florida
Level Up Assisted Living on seniors.fyi includes 7 photos including images showing landscaping, television, bathroom, trees, outdoor, patio, bedroom, living room, and more.
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Decor
Living Room
Trees
Landscaping
Kitchen
Seating Area
Bathroom
