Avante Out Patient Therapy in Leesburg, FL

Pros

• Elizabeth is an amazing manager and nurse; she is always attentive, helpful, and has a warm heart, making her a great asset to the company.
• The facility provided exceptional care for both of her parents, with compassionate and flexible nursing and administrative staff who kept her informed and allowed after-hours visits.
• The new nursing management team is amazing, and the executive director is caring; they are on top of issues and represent a big improvement over past years.
• The staff is great and took excellent care of her mother.
• The facility offers a wide range of activities for patients and hosts church services every Sunday.
• Nurse Cynthia was very kind and cheerful, making visitors feel accepted and at home.
• The staff are engaged with the patients and provide attentive, compassionate care.

Cons

• The reviews describe the facility as dirty and unhygienic, with a strong urine and feces smell.
• They report that social workers and nurses never called back, forcing families to chase answers.
• Rooms are described as poorly air-conditioned or lacking proper climate control and cleanliness.
• They claim residents were mistreated, left dirty, and neglected, with little communication from staff.
• Staff are described as abusive or indifferent, with patients left to fend for themselves.
• The place is urged to be closed or shut down due to potential harm to patients.
• Families say they were not informed when loved ones died and concerns went unanswered.
• They accuse the facility of financial mismanagement, including taking checks and failing to provide itemized statements.
• Communication is repeatedly poor, with calls ignored and updates rarely provided.
• The environment is portrayed as depressing, outdated, and filthy, with inadequate cleaning.
• Incontinence odors are constant, and staff are perceived as not listening or caring for residents.
• Medical care is described as poorly managed, with delayed or inappropriate responses to emergencies and transfer issues.

Review

This community is best suited for families willing to act as vigilant advocates during a short-term rehabilitation stay, especially when a structured activity calendar and visible, engaged leadership are valued. It works for families that can push for daily progress updates, insist on clean, safe surroundings, and coordinate closely with therapy and nursing staff. In short, Avante Leesburg rewards those who bring proactive oversight, demand accountability, and treat the stay as a tightly managed care project rather than a passive placement.

Those considering alternatives should look elsewhere if consistent cleanliness, reliable communication, and timely nursing responses are nonnegotiable. The pattern of reviews highlights significant red flags: rooms and common areas described as dirty or malodorous, inconsistent housekeeping, and call-buttons or phones that fail to connect residents with help promptly. For families with highly medically complex needs, or residents prone to wandering, elopement risk, or rapid changes in condition, the facility’s history of miscommunication and delayed care is a decisive reason to explore other options with stronger staffing stability and clearer care protocols.

The strongest offsetting elements lie in the moments when leadership and frontline staff demonstrate genuine care and competence. Several reviews highlight compassionate, capable individuals, most notably the manager, Elizabeth, and a nurse named Cynthia, who provide attentive, thoughtful support and maintain a human-centered approach to care. When the administration and nursing leadership are actively on top of issues, families report better communication, flexibility around visiting hours, and a sense that staff are dedicated to the residents. The presence of organized activities and even religious services also adds value for residents who benefit from engagement and routine.

Yet the weight of the negative reports cannot be dismissed. Recurrent concerns center on neglectful or overwhelmed staffing, frequent odor and sanitation issues, and a perceived decline in care quality over time. Several accounts describe rooms with beds left unsupervised, calls for assistance ignored, and routine tasks delayed or inadequately performed. There are troubling anecdotes about improper releases, incomplete medical oversight, missing belongings, and billing or record-keeping problems. In short, the risk of lapses in basic care, and the distress they cause families, remains a dominant factor in any decision to place a loved one here.

From a decision framework perspective, the pros can matter if a facility is able to sustain staffing consistency, transparent communication, and continuous program improvements driven by a proactive leadership team. Avante Leesburg appears capable of delivering these positives when a committed management presence is in place and when staff ratios enable prompt attention to residents. However, the negatives are not easily offset by occasional kindness or occasional good days. Families should demand concrete safeguards: a current, written care plan with daily targets; guaranteed response times for call bells; a clear escalation path for concerns; and regular, documented updates to family members.

The verdict is clear: Avante Out Patient Therapy in Leesburg should be approached with caution and deliberate safeguards. It is a viable option only for those who can closely supervise and require a robust rehab program, provided there is confidence that leadership will maintain accountability and that staffing remains sufficient to deliver timely, respectful care. For most families, especially those navigating dementia, complex medical needs, or a requirement for pristine cleanliness and flawless communication, exploring alternatives with a more consistent track record is prudent. If choosing Avante, insist on immediate, ongoing oversight, a formal care plan, and a commitment from administration to address failures transparently and without delay.

This part of Leesburg, Florida, offers a variety of amenities that cater to the needs and interests of seniors. With a selection of restaurants such as Sonic Drive-In, Ramshackle Cafe, and Takis Restaurant within close proximity, residents can enjoy convenient dining options. Additionally, there are several pharmacies nearby including Walgreens and Walmart Pharmacy for easy access to medication and healthcare products. Medical care is readily available with physicians' offices like Gastroenterology Nutri and hospitals like Leesburg Regional Medical Center located just a short distance away. For leisure activities, seniors can visit Venetian Gardens Swimming Pool or catch a movie at AMC Lake Square 12 theater. Overall, this area provides a mix of essential services, recreational opportunities, and places of worship for a comfortable and convenient senior living experience.

Restaurants

• Sonic Drive-In (0.2 miles)
• Ramshackle Cafe (0.3 miles)
• Takis Restaurant (0.5 miles)
• McDonald's (0.7 miles)
• Wolfy's (0.8 miles)
• Wendy's (0.9 miles)
• Maryland Fried Chicken (1.1 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walmart Pharmacy (1.1 miles)
• Burry's Pharmacy (1.4 miles)
• Walgreens (2.2 miles)
• Starx Pharmacy (2.3 miles)
• Adonai Pharmacy (2.4 miles)
• Walgreens (4.7 miles)

Physicians

• Gastroenterology Nutri (1 miles)
• TruEAR Hearing (1 miles)
• Stacia H Goldey MD (1.2 miles)
• Mid Florida Eye Center (1.2 miles)
• Florida Musculoskeletal Institute (1.3 miles)
• Advanced Urology Specialists (1.4 miles)
• Etheredge Chiropractic (1.4 miles)

Hospitals

• Lrmc Nursing Center (1.4 miles)
• Leesburg Rehabilitation Hospital (1.4 miles)
• Wound Care & Hyperbaric Center (2.1 miles)
• Leesburg Regional Medical Center (2.1 miles)
• UF Health Leesburg Hospital (2.1 miles)
• Jackson Hospital & Clinic (2.3 miles)

Parks

• Venetian Gardens Swimming Pool (2.1 miles)

Transportation

• U-Haul Moving & Storage (4.5 miles)

Theaters

• AMC Lake Square 12 (6.3 miles)

Cafes

• Starbucks (6.5 miles)
• The Flying Biscuit Caf (7.3 miles)

Places of Worship

• Southern Baptist Convention (7.1 miles)