Overall Review of Avante Out Patient Therapy
caveat
9 reviews mention this
Cleanliness and odors draw complaints
Many residents and families describe the facility as dirty and consistently smelling of incontinence.
A recurring issue in the reviews is cleanliness, with multiple people describing urine or feces odors and filthy rooms or bathrooms. Several also mention outdated or needing a remodel. A few reviewers connect the poor conditions to a lack of routine cleaning and timely attention to residents' basic needs.
caveat
12 reviews mention this
Phone access and call response
Families frequently report difficulty reaching nurses and getting calls returned.
Many reviews complain that the facility is hard to contact, describing phones that go unanswered or route to a “goodbye” message. Others say call buttons were not answered or messages were not returned. Some families describe delays or trouble coordinating transfers and paperwork, which they found frustrating and stressful.
caveat
10 reviews mention this
Care gaps and medical concerns
Several reviews describe neglectful care and serious health problems.
Beyond general dissatisfaction, a number of reviews describe residents being left without appropriate help, including being left in bed wet or left without care. Some report physical issues such as bed sores, wounds, or concerns about devices and transfers, including cases where they felt problems were missed until later. Several reviewers attribute these outcomes to staffing or responsiveness problems and urge others to choose differently.
common
7 reviews mention this
Caregiver support gets strong praise
Some reviewers say nursing and leadership teams are attentive and compassionate.
Alongside the negative experiences, multiple reviews highlight specific caregivers and leadership who stayed engaged, communicated with families, and treated residents with patience and professionalism. A few mention improvements under newer nursing management, with leadership described as caring and on top of issues. These positive accounts focus more on day-to-day support and responsiveness when problems came up, not on any single facility feature.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Leesburg, Florida, offers a variety of amenities that cater to the needs and interests of seniors. With a selection of restaurants such as Sonic Drive-In, Ramshackle Cafe, and Takis Restaurant within close proximity, residents can enjoy convenient dining options. Additionally, there are several pharmacies nearby including Walgreens and Walmart Pharmacy for easy access to medication and healthcare products. Medical care is readily available with physicians' offices like Gastroenterology Nutri and hospitals like Leesburg Regional Medical Center located just a short distance away. For leisure activities, seniors can visit Venetian Gardens Swimming Pool or catch a movie at AMC Lake Square 12 theater. Overall, this area provides a mix of essential services, recreational opportunities, and places of worship for a comfortable and convenient senior living experience.
Restaurants
- Sonic Drive-In (0.2 miles)
- Ramshackle Cafe (0.3 miles)
- Takis Restaurant (0.5 miles)
- McDonald's (0.7 miles)
- Wolfy's (0.8 miles)
- Wendy's (0.9 miles)
- Maryland Fried Chicken (1.1 miles)
Pharmacies
- Walgreens (0.4 miles)
- Walmart Pharmacy (1.1 miles)
- Burry's Pharmacy (1.4 miles)
- Walgreens (2.2 miles)
- Starx Pharmacy (2.3 miles)
- Adonai Pharmacy (2.4 miles)
- Walgreens (4.7 miles)
Physicians
- Gastroenterology Nutri (1 miles)
- TruEAR Hearing (1 miles)
- Stacia H Goldey MD (1.2 miles)
- Mid Florida Eye Center (1.2 miles)
- Florida Musculoskeletal Institute (1.3 miles)
- Advanced Urology Specialists (1.4 miles)
- Etheredge Chiropractic (1.4 miles)
Hospitals
- Lrmc Nursing Center (1.4 miles)
- Leesburg Rehabilitation Hospital (1.4 miles)
- Wound Care & Hyperbaric Center (2.1 miles)
- Leesburg Regional Medical Center (2.1 miles)
- UF Health Leesburg Hospital (2.1 miles)
- Jackson Hospital & Clinic (2.3 miles)
Parks
- Venetian Gardens Swimming Pool (2.1 miles)
Transportation
- U-Haul Moving & Storage (4.5 miles)
Theaters
- AMC Lake Square 12 (6.3 miles)
Cafes
- Starbucks (6.5 miles)
- The Flying Biscuit Caf (7.3 miles)
Places of Worship
- Southern Baptist Convention (7.1 miles)