Keystone Place at Terra Bella

Pros

• The staff at Keystone Place at Terra Bella are described as very sweet, helpful, and genuinely caring about the residents, treating them like family.
• Residents appreciate the cleanliness and beauty of the facility, noting that it feels welcoming and well-kept.
• The dining experience is often highlighted positively, with many residents enjoying the meals and the accommodating nature of the kitchen staff in preparing special requests.
• Residents have opportunities to participate in various activities, such as bingo, crafts, and live entertainment, which contribute to a vibrant community atmosphere.
• Families express gratitude for the supportive environment that allows their loved ones to build friendships and feel safe within the community.
• The layout of the facility is well-received, providing spaciousness and opportunities for social interaction among residents.
• Personal connections between staff and residents help create a familial atmosphere that enhances the overall living experience at Keystone Place.

Cons

• The facility at Keystone Place at Terra Bella was described as not welcoming, with the least friendly tour experience compared to other places.
• There were complaints about a lack of organization and communication among the staff, leading to frustrations for both residents and their families.
• Some residents reported issues with cleanliness, including odors in their rooms due to improper handling of dirty clothes.
• One reviewer noted that the staffing levels for memory care were insufficient, with only two caregivers for twenty residents.
• Another resident expressed dissatisfaction with the quality of meals and dining options available at the facility.
• There were concerns raised regarding the administration's inability to maintain regular staff, relying heavily on outside staffing agencies instead.
• A negative experience was shared about being asked to move a resident to another facility after raising complaints.
• One review highlighted that despite the appealing surroundings, the care provided by some staff members was seen as lacking compassion and attentiveness toward residents' needs.

Review

Keystone Place at Terra Bella: A Mixed Bag of Experiences

Keystone Place at Terra Bella has garnered a variety of opinions from families and residents alike, reflecting both the strengths and weaknesses of the facility. Many reviewers highlight the community's cleanliness and overall pleasant atmosphere. In stark contrast to other assisted living facilities that present unpleasant odors indicative of inadequate hygiene, Keystone Place is praised for maintaining an inviting environment. The staff is frequently described as kind, attentive, and genuinely caring about the residents’ welfare. Those who worked closely with their loved ones noted how they were treated like family, creating a supportive community that fosters friendships among residents.

The dining experience at Keystone Place is another area attracting diverse feedback. While some reviews commend the quality of food and meals tailored to individual preferences—such as accommodating special requests—others argue that there is significant room for improvement in this area. Complaints concerning meal quality suggest that some residents found the dining options lacking, leading to dissatisfaction among those who prioritize good nutrition and culinary variety. Despite these critiques, many still appreciated the flexibility demonstrated by staff in catering to specific dietary needs.

One recurring theme is the cost associated with living at Keystone Place at Terra Bella. Reviewers have pointed out that it stands out as one of the most expensive assisted living options in its area, which can lead potential residents or their families to weigh value carefully against what they might receive in return. While some individuals state they believe “you get what you pay for,” others felt that certain aspects—especially regarding staffing consistency and communication—did not justify the high price tag.

Unfortunately, several reviewers voiced concerns about organizational issues within Keystone Place’s administrative structure. These observations included mentions of high turnover rates among caregivers leading to inadequate staffing levels during shifts. Family members reported feeling frustrated due to poor communication between caregivers and family members regarding their loved ones' conditions; this lack of contact often left them unaware of day-to-day happenings or any changes in health status. One poignant complaint noted how critical care information seemed neglected, including reports about incidents like falls or insufficient personal hygiene practices.

Reviewers also offered insights into activities available for residents, noting a mixture of opportunities designed for engagement and socialization. Many found classes such as bingo, crafts, exercise sessions, and outings beneficial in building relationships among residents while enhancing their daily experiences within the facility. For instance, one reviewer mentioned her mother enjoying holiday decorations, therapy animals visiting regularly, and various festive activities throughout the year that added joy to daily life.

Despite its beautiful environment and potential for enriching lives through activities and social connections with other residents, some feedback indicates areas needing improvement remain significant challenges—their impact influencing decisions made by families searching for appropriate assisted living solutions for seniors needing extra support. As prospective residents tour different communities looking for suitable homes suited to their loved ones' needs or preferences, these mixed experiences serve as vital considerations when evaluating potential placements within assisted living facilities like Keystone Place at Terra Bella.

This part of Land O' Lakes, Florida offers a convenient location with easy access to various amenities essential for senior living. With multiple pharmacies such as Walgreens and CVS nearby, residents can easily access their medications. There are also plenty of dining options including Bonefish Grill, Chick-Fil-A, and Starbucks cafes for enjoyable meals and outings. In terms of healthcare, there are reputable physician practices like The Woman's Group and hospitals like St Joseph's Hospital within a short driving distance. Additionally, there are parks for outdoor activities and theaters for entertainment. Overall, this area provides a well-rounded environment for seniors looking for a comfortable and convenient place to live.

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.9 miles)
• Winn-Dixie (4 miles)
• Summergate Pharmacy (4.1 miles)

Restaurants

• Bonefish Grill (1.8 miles)
• Walk-On's Sports Bistreaux - Wesley Chapel Restaurant (1.9 miles)
• Chipotle Mexican Grill (1.9 miles)
• Culver's (2 miles)
• Chick-Fil-A (2 miles)
• Taco Bell (2 miles)
• Ford's Garage (2 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.9 miles)
• Starbucks (4.5 miles)
• Starbucks (6.2 miles)

Physicians

• The Woman's Group (2.4 miles)
• Pancholy, Ajay Tower Radiology Center (3.3 miles)
• Women's Care Florida (3.3 miles)
• Adora (4 miles)
• Esther Tatoy (4.1 miles)
• Florida Medical Clinic (4.1 miles)
• Premier Hospitalists (4.6 miles)

Parks

• Nye Park (3.6 miles)
• Wesley Chapel District Park (4.7 miles)

Theaters

• AMC Highwoods 2 (5.3 miles)
• Cobb Grove 16 Cinemas (6.4 miles)

Places of Worship

• Idlewild Baptist Church (5.4 miles)

Transportation

• Enterprise Rent-A-Car (5.7 miles)

Hospitals

• St Joseph's Hospital (6.5 miles)
• AdventHealth Tampa (8.2 miles)