Helping Hand Nursing Services

Pros

• The staff at Helping Hands Senior Services were outstanding in every way and provided excellent care.
• The concept of an online family portal to stay updated on schedules and information was greatly appreciated by the reviewer.
• Helping Hand Nursing Services showed love, patience, and kindness to their patients and prioritized their safety.
• Dane Thompson, an employee at the agency, is described as compassionate, hardworking, and a blessing to both caregivers and clients.
• The reviewers expressed gratitude towards the staff at Helping Hand Nursing Services for their patience, helpfulness, and compassion.
• The agency was praised for operating with care for the customer and promptly addressing any issues or concerns.
• The nursing director-administrator of Helping Hand was commended for being knowledgeable and providing detailed information about the loved one's care.
• The reviewer described working for Helping Hand as amazing and expressed appreciation for the friendly staff and assistance provided to caregivers.
• The services provided by Helping Hand were highly recommended by a reviewer who praised the caring nature of the staff.
• One reviewer referred to the caregivers from Helping Hand as angels who went above and beyond in caring for their loved one.

Cons

• The office manager needs to have a different attitude and offer things to do instead of playing on her phone.
• The caregiver could have been more engaged and not played on her phone.
• There were some small issues with the service, but they were quickly rectified by the owner.
• Some caregivers may not show love, patience, and kindness to the patients.
• It would be better if companies ran with more care for the customer.

Review

Helping Hand Nursing Services has received numerous positive reviews from satisfied customers who have utilized their care services for their loved ones. One customer expressed gratitude for the wonderful care provided to their son, John Paul, during his stay in rehab. They were impressed with the compassion and dedication shown by the staff.

Another reviewer shared how Helping Hands came to their aid during a challenging time when their elderly parents needed assistance. When the customer's father had a stroke and fell, and their mother was experiencing memory issues, they reached out to Helping Hands. The company promptly arranged for a caregiver to stay with the mother overnight until the customer could arrive the following day. The reviewer highly recommends Helping Hands for anyone in need of personal care for a loved one.

In another instance, a 92-year-old neighbor who had no local relatives fell and broke her hip and pelvic bones. Due to COVID-19 restrictions, rehabs were not accepting new patients at that time. Thankfully, Helping Hands was able to provide immediate help through their caregiver Marla. Marla quickly organized 24-hour care for the neighbor, ensuring she received the assistance she needed during her recovery.

One reviewer mentioned that they had some concerns with an office manager's attitude and felt that more activities could have been offered instead of using a phone while caring for their loved one. This feedback highlights an area where improvement may be necessary within the organization.

However, another customer had nothing but praise for a caregiver from Helping Hand Nursing Services who went above and beyond in providing care for their mother. This experienced CNA recognized a serious issue during her shift and took immediate action, potentially saving her patient's life. The caregiver also stayed with them until help arrived, showing immense dedication and kindness throughout the ordeal.

Customers consistently noted that Helping Hand Nursing Services' staff were professional and punctual in carrying out their duties. Whether it was after spine surgery or long-term care, customers praised the caregivers' competence and commitment.

Helping Hand Nursing Services was also commended for their innovative use of technology, such as an online family portal that keeps families updated on upcoming schedules, medications, invoices, and more. This feature greatly simplifies communication and coordination between the company and its clients.

Overall, customers expressed their satisfaction with Helping Hand Nursing Services, emphasizing the integrity, commitment to care, and priority placed on patient safety. The company's caregivers were consistently described as showing love, patience, and kindness towards their patients.

Through these reviews, it is evident that Helping Hand Nursing Services has made a positive impact in the lives of many individuals and their families. They have demonstrated reliability, compassion, and a genuine desire to provide excellent care to those in need.

This part of Lakeland, Florida offers a diverse range of amenities and services that cater to the needs of seniors. With several medical clinics, pharmacies, and hospitals within a short distance, residents can easily access healthcare facilities. Additionally, there are various parks nearby for leisurely walks and enjoying nature. Places of worship are also conveniently located for spiritual support and community engagement. The area boasts a selection of restaurants and cafes for dining out or grabbing a quick bite to eat. For transportation needs, there is a regional airport nearby along with railroad tracks for those looking to travel. Overall, this part of Lakeland provides a well-rounded environment for seniors looking to settle in a convenient and welcoming neighborhood.

Physicians

• Southside Medical Clinic (0.4 miles)
• Lakeland Primary Care Associates (0.7 miles)
• Doctor Today Tlc (0.7 miles)
• Adult Primary Care Of Polk County (0.8 miles)
• Chambers Medical Group (0.9 miles)
• Lakeland Regional Health Medical Group (1.5 miles)
• Lakeland Open Mri (2 miles)

Pharmacies

• Winn-Dixie (0.8 miles)
• Tri County Pharmacy (0.9 miles)
• Walgreens (1.6 miles)
• Walgreens (2.4 miles)
• Ariana Pharmacy (2.7 miles)
• Health Mart Pharmacy (3 miles)
• Walgreens (3 miles)

Parks

• Woodlake Park (0.9 miles)
• Adair PARK (3.2 miles)
• Lake Parker Park (4.6 miles)
• Circle B Bar Reserve (5 miles)

Places of Worship

• South Florida Baptist Association (0.9 miles)
• Way Community Church (1.5 miles)
• Church Of The Resurrection (2.1 miles)
• The Rock Community Church (2.3 miles)
• Highland Park Church of the Nazarene (2.5 miles)
• Victory Church at Lakeside Village (3 miles)
• Christ Lutheran Church (4.5 miles)

Hospitals

• Polk Starlight Sleep Labs (1.5 miles)
• Lakeland Regional Health (3.2 miles)
• Lakeland Regional Heal (3.4 miles)
• Radiology Department (3.4 miles)
• Lakeland Regional Medical Center (3.4 miles)
• Endoscopy Unit (3.5 miles)
• Central Florida Surgi-Center (4.9 miles)

Restaurants

• Chipotle Mexican Grill (1.6 miles)
• IHOP (1.7 miles)
• Taco Bell (1.8 miles)
• Reececliff Restaurant (1.8 miles)
• Il Forno Italian Restaurant (1.9 miles)
• Firehouse Subs (1.9 miles)
• Primo's Pizzeria (2 miles)

Cafes

• Black & Brew Coffee House & Bistro (2.4 miles)
• Starbucks (2.9 miles)

Transportation

• Railroad Tracks (2.9 miles)
• Lakeland Linder Regional Airport (LAL) (5.1 miles)