1823 University Boulevard South, Jacksonville, FL 32216
For more information about senior living options: (844) 490-3973
The Westchester staff are described as angels on Earth, extremely helpful, and make residents feel right at home. Laurie Turner is praised for being two steps ahead, easing the transition for families and ensuring peace of mind. The Med Techs are hailed as heroes for all life-saving efforts, calm, and professional under pressure. Cathy is described as nothing short of amazing - attentive and caring for the residents. The facility is noted as clean, with very nice staff and a welcoming environment. The team at Westchester is seen as amazing, with residents and staff who truly care about their jobs and residents. Deerwood Place is called amazing, with leadership that truly cares about the residents. Brianna (administrator) and Charles (administrator) are highlighted as wonderful leaders who ensure residents' needs are met. Deerwood Place staff are polite, helpful, and supportive, helping residents maintain independence and build friendships. Families feel Deerwood Place staff treat residents like family, with empathy and personal attention. The facilities are praised for affordability, making quality care accessible with great value. Overall, the Westchester and Deerwood communities are described as friendly, caring, and resident-focused environments.
The med staff are described as the worst for not wearing gloves when giving pills. The food is described as cold and leftovers from the nursing home next door. The front door is left unlocked at night with no security. The reviewer states their father was not cleaned, staff did not answer the phone, and he contracted an infection ending up in the hospital; they do not recommend the place. The facility's phone system is horrible; the phone staff are unprofessional and do not answer or return calls, making it hard to learn if a loved one is in the hospital. A Nana in the facility is reportedly being emotionally abused by a roommate, and the family could not obtain a direct email to file a written complaint. The phone number is disconnected with no way to reach the facility. The writer questions the authenticity of other reviews, suggesting some may be fake.Pinckney Estates Assisted Living in Jacksonville is best suited for families prioritizing a warm, people-centered environment where staff cultivate real relationships and daily life centers on social engagement. This community tends to attract residents who value approachable leadership, responsive caregivers, and a home-like atmosphere. The strongest appeal lies in the hands-on care ethos: residents are treated as individuals, activities are plentiful, and staff genuinely invest in making each day meaningful. For families who want a facility where staff orients around connection, familiarity, and ongoing companionship, Pinckney Estates often checks the right boxes.
Those weighing alternatives should note that this site may not be the best fit for families with top-tier demands for security, dietary consistency, or tightly controlled medical oversight. Several reviews suggest attention to protocol gaps and operational tightness, which can matter if a loved one requires heightened safety measures, precise meal quality, or rapid, professional handling of medical events. Where security, strict PPE practices, or highly standardized meal programs are non-negotiables, other communities in the area may present a better match.
The core strengths here are hard to dispute: compassionate staff who remain attentive over time, leadership that appears accessible and engaged, and a culture that feels genuinely resident-centered. Families frequently credit individual team members - from nurse leads to activity directors - for going above and beyond, creating a sense of trust and peace of mind during transitions. A memorable example cited by families is the calm, capable response of med-techs during a medical emergency, underscoring a readiness to respond with professionalism when it matters most. Add to this a clean, welcoming environment and a schedule of activities that fosters social connection, and the community becomes a compelling choice for those seeking an upbeat, interactive senior living experience.
On the flip side, some recurring concerns temper the overall impression. Reviews flag inconsistencies in the dining experience, with occasional reports of meals not meeting expectations in temperature or preparation. Security and safety perceptions also surface - instances of doors being left unlocked at night and questions about how well the front desk monitors access. In addition, a few families describe gaps in communication, whether through the phone system or caregiver updates, which can amplify anxiety when a loved one is not in constant view. While these issues do not define the entire experience, they are meaningful factors that should be weighed carefully.
From a practical standpoint, these positives and gaps suggest a nuanced value proposition. For families who prize a vibrant, connected community and cherish staff who treat residents like family, Pinckney Estates offers substantial upside: genuine warmth, invested leadership, and a lively calendar of social opportunities that support independence within a supported setting. However, for those who require exacting dietary standards, ironclad security, or consistently flawless communication channels, a careful, in-person assessment is essential. The best approach is to visit with real questions in hand - ask about staff-to-resident ratios, kitchen practices, security routines, and how meal quality is monitored across shifts.
In the end, Pinckney Estates serves as a strong contender for those who want an engaging, people-first living arrangement and can tolerate some operational imperfections. It is prudent to focus the decision on resident fit: will the day-to-day environment feel like a community that celebrates life and responds with empathy, even when small issues arise? If the answer is yes, this community delivers a compelling blend of heart and home. If not, exploring options with stricter safety controls, more consistent dining, and sharper communication systems will likely yield greater peace of mind.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pinckney Estates Assisted Living is a premier senior living community located in Jacksonville, FL. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and enjoy their golden years to the fullest.
The dining room at Pinckney Estates Assisted Living provides nutritious and delicious meals for our residents, accommodating special dietary restrictions as needed. Residents can also enjoy fully furnished apartments that offer a cozy and comfortable living space, perfect for relaxation and privacy.
Our beautiful outdoor space allows residents to connect with nature and enjoy the fresh air. Additionally, housekeeping services are provided to ensure that our residents have a clean and well-maintained environment.
At Pinckney Estates, we understand the importance of staying connected in today's digital age. That's why we offer Wi-Fi/ high-speed internet access throughout the community. Residents can easily stay connected with family and friends or engage in online activities.
We provide comprehensive care services to assist residents with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that residents receive appropriate medical attention.
Medication management is another crucial aspect of our care services. Our trained staff ensures that medications are taken on time and according to prescribed dosages. Additionally, we offer assistance with diabetes diets and special dietary restrictions to support individual health needs.
Transportation arrangements are available for medical appointments, allowing residents to conveniently access necessary healthcare services. We pride ourselves on providing seamless move-in coordination for new residents, making their transition into our community smooth and stress-free.
Residents at Pinckney Estates Assisted Living can engage in scheduled daily activities that promote socialization, physical fitness, and mental stimulation. They can also explore nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for additional recreation opportunities or healthcare needs.
Overall, Pinckney Estates Assisted Living offers an exceptional living experience where seniors can receive personalized care, enjoy a comfortable living environment, and engage in enriching activities while being conveniently located near various amenities in Jacksonville, FL.
Pinckney Estates Assisted Living is located at 1823 University Boulevard South, Jacksonville, FL 32216 in Duval County, Florida
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