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Pinckney Estates Assisted Living in Jacksonville, FL

Pinckney Estates Assisted Living is an assisted living community in Jacksonville, FL.

Information last verified:

1823 University Boulevard South, Jacksonville, FL 32216

For more information about senior living options: (866) 208-4318

4.1 from 44 reviews
5 stars
31
4 stars
3
3 stars
2
2 stars
1
1 stars
7

Overall Review of Pinckney Estates Assisted Living

common 28 reviews mention this

Caring, responsive staff stands out

Residents and families repeatedly describe staff who feel attentive, caring, and helpful.

Many reviewers say the staff is welcoming and takes time with residents and families, including making transitions smoother and addressing questions and calls. Several comments highlight specific people who were attentive and respectful, and others point to hands-on support from nurses and med techs. A few negative reviews describe serious breakdowns, including poor infection control and difficulty getting updates, but the overall tone still emphasizes care and presence.

common 4 reviews mention this

Food gets mixed but noticeable mentions

Dining comes up frequently, with residents describing both better-than-expected meals and occasional temperature issues.

Some reviewers specifically praise the food as delicious, varied, and accommodating with alternate meals or snacks. Others report problems, including food described as cold and left over. Even with that split, food is clearly part of what families and residents notice day to day.

common 6 reviews mention this

Activities and game rooms help engagement

Residents mention activities ranging from daily programming to indoor spaces for games and hobbies.

Several reviews describe scheduled activities that residents enjoy, including painting and social games. Multiple comments also point to community spaces such as a game room, library, and piano, and they mention crafts and upcoming events. Overall, residents and families link the activity calendar and accessible spaces to feeling engaged and at ease.

caveat 4 reviews mention this

Getting in touch can be difficult

Communication problems show up in multiple reviews, especially around calls and follow-up.

Some reviewers report that the phone system is unreliable, with unanswered calls or disconnected service, and they describe not getting timely information about a loved one’s hospital status. Others mention being difficult to reach when trying to escalate a concern. While other reviewers praise staff for answering and responding, these communication issues are a recurring point of frustration in the reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Jacksonville International (14 miles away) Jacksonville International (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Memorial Family Medicine - University (0.1 miles)
  • Wolchok Eye Associates, PA (1.5 miles)
  • Family Allergy & Asthma Consultants (2 miles)
  • Jacksonville Orthopaedic Institute (3.6 miles)
  • North Florida OB/GYN-Paul Rebenack, MD (3.8 miles)
  • Nemours Children's Clinic (3.8 miles)
  • Jax Vision Care (3.8 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (3.7 miles)

Hospitals

  • Baptist Primary Care (1.1 miles)
  • Brooks Rehabilitation Hospital (1.4 miles)
  • Childrens Medical Services (4.3 miles)
  • UF Health Jacksonville Towers (4.5 miles)
  • UF Health of Jacksonville (4.6 miles)
  • Ascension St Vincent's Riverside (5.4 miles)

Restaurants

  • McDonald's (2.5 miles)
  • Arby's (2.6 miles)
  • Chick-Fil-A (2.7 miles)
  • Whataburger (2.7 miles)
  • Chipotle Mexican Grill (2.7 miles)
  • Wingstop (2.8 miles)
  • Tunis Seafood Wings And Subs Emerson St (3.2 miles)

Cafes

  • Starbucks (2.8 miles)
  • Southern Grounds (3 miles)
  • European Street Cafe (3.6 miles)
  • The Local - San J (4 miles)
  • Starbucks (4.4 miles)
  • Starbucks (4.6 miles)

Parks

  • Riverfront Park (3.6 miles)

Theaters

  • Cinemark Tinseltown and XD (4.2 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (4.3 miles)
  • Allen Chapel Ame Church (4.8 miles)

Transportation

  • Craig Air Center (5.2 miles)

Frequently Asked Questions

Where is Pinckney Estates Assisted Living?

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