Grand Mary's House

4828 Evanston Road, Jacksonville, FL 32208

For more information about senior living options: (844) 490-3973

4.3 from 66 reviews
5 stars
54
4 stars
0
3 stars
1
2 stars
2
1 stars
9

Assisted Living Board and Care Home Respite Care

Grand Mary's House Costs & Pricing

At Grand Mary's House, the costs for care are thoughtfully positioned within the broader context of Duval County and Florida as a whole. For semi-private rooms, the monthly rate is set at $3,000, which is slightly below the county average of $3,154 and notably lower than the state average of $3,009. In contrast, for those seeking a private room experience, Grand Mary's House offers competitive pricing at $3,500 per month, closely mirroring both the county and state averages of $3,504 and $3,699 respectively. This strategic pricing not only reflects a commitment to accessibility but also ensures that residents receive quality care in a comforting environment without exceeding local market rates.

Floor plansGrand Mary's HouseDuval CountyFlorida
Semi-Private$3,000$3,154$3,009
Private$3,500$3,504$3,699

Overall Review of Grand Mary's House

Pros

  • pro The facility is stunning, elegant, and feels like home.
  • pro The staff are friendly, compassionate, and genuinely dedicated to residents.
  • pro The wellness director, Samantha Vassel, is compassionate, helpful, and attentive.
  • pro Front desk staff are a ray of sunshine and consistently provide excellent service.
  • pro The dining program is outstanding, with delicious meals and three venues offering variety.
  • pro The building and interiors are beautifully designed, clean, and luxurious.
  • pro Residents are happy, engaged, and well cared for by a caring team.
  • pro The programs and activities keep residents active, social, and fulfilled.
  • pro Deborah Northrup and the Grand Living at Tamaya team deliver comprehensive and inclusive services.
  • pro Communication with families, including those living out of state, is easy and reassuring.
  • pro The community offers extensive amenities such as an art studio, workout room, theatre, library, game room, pool, and hot tub.

Cons

  • pro The care from the nursing staff was far from five stars.
  • pro Samantha Vassel didn't help the situation and it actually worsened.
  • pro Calls and texts went unanswered for over three days; wait times exceeded three hours.
  • pro The facility is severely understaffed, with maybe one nurse for two floors.
  • pro Nurse Nita is rude to agency employees.
  • pro Terri talks to residents like they're stupid.
  • pro The facility blocked family members from messaging them.
  • pro The community has shifted from calm to one filled with tension and confusion.

Review

Grand Living at Tamaya presents itself as an elegant, welcoming oasis in Jacksonville, where families repeatedly describe a facility that blends luxury with genuine warmth. On first impression, the community feels like a refined, well-maintained home rather than a sterile institution. From the moment you pass through the doors, you're greeted with smiles and a sense that residents are comfortable and cared for. The building's beauty is consistently highlighted - from its polished interiors to thoughtful amenities that invite residents to linger, socialize, and enjoy life with dignity.

A thread that runs through many reviews is the standout work of the wellness team, especially the leadership of Samantha Vassel. The new Director of Health and Wellness is celebrated for her calm, reassuring presence and her willingness to answer questions with patience and clarity. Families note that Ms. Vassel's approach helps ease daily life for both residents and their loved ones, with updates provided promptly and attentively. Her influence is echoed by other team members in praise for how wellness leadership lifts the entire community's daily experience. Revenue and operations staff like Erin McCann in Sales and Marketing also earn high marks for knowledge, approachability, and helpfulness, reinforcing the sense that the Tamaya team takes family concerns seriously and responds with professionalism.

Many reviews center on personal connections and the sense that Grand Living at Tamaya feels like a true home for loved ones. Families report gratitude for care and attentiveness toward grandparents and great-grandparents, including residents named Ayse and Tulin, whose well-being has inspired heartfelt appreciation from relatives who visit or live elsewhere. The sentiment is echoed by residents and families who describe the community as close-knit, where staff consistently show kindness, empathy, and a willingness to go the extra mile. For those living out of state, the experience is particularly reassuring, thanks to regular updates and open lines of communication that keep families feeling connected and informed.

The community's physical environment and social programming receive frequent praise as well. Reviewers describe the Grand Living at Tamaya experience as exceptional: the building is "stunning" and clean, the interiors feel luxurious yet comfortable, and the property offers a range of living options that can accommodate independent seniors as well as those needing more support. Dining is a standout feature, with three venues offering a variety of menus, generous portions, and meals described as delicious and thoughtfully prepared. Beyond food, the campus is richly equipped with an art studio, workout room, a theater, a library, a game room, a pool, and a hot tub - facilities that encourage residents to stay active, engaged, and socially connected. The sense that staff and residents "live life well" underpins numerous testimonials about fulfilling daily routines and meaningful activities.

Yet the reviews do not overlook challenges that have surfaced in recent months. A few families report frustration with staffing levels and the pace of response when alarms or calls are placed for a resident. Some experiences describe delays of several hours before a responder arrives, and at least one instance of frustration with a communication channel being blocked in the moment a concern was raised. In places, families describe a perception that there is insufficient staff to monitor multiple floors, particularly during critical times. There are mentions of tense moments and tension among residents and families amid these staffing shifts. Specific individuals are called out in some accounts - both positively and negatively - such as a nurse who was perceived as rude to agency staff and a staff member named Terri who was described as talking to residents in a condescending manner. These comments reflect real-time, nuanced experiences and underscore that, while the community excels in many respects, it is not immune to growing pains associated with staffing changes and demands on care.

In the midst of these observations, several glowing testimonials elevate Deborah Northrup and other leadership figures as champions of comprehensive care. For many families, Deborah is presented as a trusted point of contact who helps navigate tours, admissions, and ongoing care decisions with confidence. The overall narrative emphasizes that the facility's heart remains its people - the clinicians, front-desk ambassadors like Michelle Jones, the dining team, activity coordinators, transportation staff, and the entire ecosystem that strives to deliver thoughtful, dignified care. When these elements align, families describe life at Tamaya as a place where residents can thrive, feel respected, and be surrounded by compassionate professionals who treat them like family.

Overall, Grand Living at Tamaya emerges as a remarkable community that blends elegance, hospitality, and genuine care. For families seeking a refined environment with robust amenities, consistent programming, and a team committed to treating residents with dignity, Tamaya offers a compelling option. While some reviews point to challenges that come with growth and staffing, the prevailing message is one of warmth, beauty, and a strong commitment to residents and their families. The collaboration between wellness leadership, front-facing staff, and care professionals creates a sense of home that many families feel is worth pursuing for their loved ones.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jacksonville International (7 miles away) Jacksonville International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grand Mary's House in Jacksonville, FL, is a warm and welcoming assisted living community that offers a range of care services designed to support the needs of its residents. Specializing in board and care home accommodations as well as respite care, Grand Mary's House provides a comfortable and nurturing environment for seniors.

The community features a range of amenities to enhance residents' quality of life, including a spacious dining room where nutritious meals are served, fully furnished living spaces, and beautiful gardens for relaxation. Housekeeping services ensure that residents can enjoy their time without the burden of chores, while move-in coordination assists with a seamless transition into their new home. Outdoor spaces invite leisurely strolls or gatherings with friends and family. Connectivity is made easy with telephone services and Wi-Fi/high-speed internet access available throughout the premises.

At Grand Mary's House, personalized care is at the forefront. The dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. Residents receive thoughtful coordination with healthcare providers for comprehensive medical support. Dietary needs are carefully managed; meal preparation adheres to special dietary restrictions and includes diabetes-friendly options to promote health and well-being. Transportation arrangements for medical appointments ensure that residents have access to necessary healthcare services.

Engagement is key at Grand Mary's House, where scheduled daily activities provide opportunities for social interaction and enrichment. With six nearby pharmacies, five physicians close by, several local restaurants for outings, and essential amenities like places of worship and hospitals in proximity, residents enjoy both convenience and connection.

Grand Mary's House prides itself on creating not just a place to live but a community where seniors can thrive in comfort and safety while receiving the compassionate care they deserve.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.9 miles)
  • Duval Pharmacy (3.4 miles)
  • Walgreens (4.2 miles)
  • Walgreens (4.9 miles)
  • Walgreens (5.9 miles)

Restaurants

  • Wendy's (2 miles)
  • McDonald's (2.1 miles)
  • My Season Chicken and Ribs (3 miles)
  • Waffle House (3.5 miles)
  • Larry's Giant Subs (3.6 miles)
  • Wendy's (3.7 miles)
  • Strings Sports Brewery (5.4 miles)

Places of Worship

  • Faith Baptist Church (2.6 miles)
  • Allen Chapel Ame Church (5.7 miles)
  • Riverside United Church of Christ (6.2 miles)
  • West Jacksonville Baptist Church (6.5 miles)
  • St Patricks Catholic Church (8.2 miles)

Physicians

  • Baptist Primary Care (2.7 miles)
  • Cardinal Health (2.8 miles)
  • Baptist Primary Care (3.4 miles)
  • Family Care Partners (3.9 miles)
  • Coastal Spine and Pain (4.7 miles)
  • Oceanway Medical Center (5.8 miles)
  • Jax Vision Care (6.1 miles)

Hospitals

  • UF Health of Jacksonville (5 miles)
  • UF Health Jacksonville Towers (5.1 miles)
  • Childrens Medical Services (5.6 miles)
  • Ascension St Vincent's Riverside (6.7 miles)

Cafes

  • European Street Cafe (6.4 miles)
  • Starbucks (6.6 miles)
  • Casbah Cafe (7.3 miles)
  • European Street Cafe (7.4 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.6 miles)
  • Southern Grounds (7.7 miles)

Transportation

  • Concourse C (6.6 miles)
  • Jacksonville International Airport (JAX) (6.7 miles)
  • Concourse A (6.7 miles)
  • Jacksonville Aviation Authority (6.8 miles)
  • Signature Flight Support (7.1 miles)

Parks

  • Adams Park (7.1 miles)
  • Riverfront Park (7.5 miles)

Frequently Asked Questions

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