Grand Mary's House in Jacksonville, FL

4828 Evanston Road, Jacksonville, FL 32208

For more information about senior living options: (844) 490-3973

4.3 from 66 reviews
5 stars
54
4 stars
0
3 stars
1
2 stars
2
1 stars
9

Assisted Living Board and Care Home Respite Care

Grand Mary's House Costs & Pricing

At Grand Mary's House, the costs for care are thoughtfully positioned within the broader context of Duval County and Florida as a whole. For semi-private rooms, the monthly rate is set at $3,000, which is slightly below the county average of $3,154 and notably lower than the state average of $3,009. In contrast, for those seeking a private room experience, Grand Mary's House offers competitive pricing at $3,500 per month, closely mirroring both the county and state averages of $3,504 and $3,699 respectively. This strategic pricing not only reflects a commitment to accessibility but also ensures that residents receive quality care in a comforting environment without exceeding local market rates.

Floor plansGrand Mary's HouseDuval CountyFlorida
Semi-Private$3,000$3,154$3,009
Private$3,500$3,504$3,699

Overall Review of Grand Mary's House

Pros

  • pro Grand Living at Tamaya is an amazing facility with professional and supportive wellness leadership.
  • pro The staff greet visitors with warmth, and residents are genuinely happy and engaged.
  • pro The community is elegant and beautiful, and truly feels like home.
  • pro Samantha Vassel's approach to wellness has a positive impact on both residents and staff.
  • pro The meals are delicious with multiple dining venues, and daily programs keep residents active.
  • pro The staff are friendly, compassionate, and work as a cohesive team to help residents feel at home.
  • pro Families feel their loved ones are safe, well cared for, and enjoying life at Grand Living at Tamaya.
  • pro Grand Living at Tamaya is an extraordinary place staffed by extraordinary people.
  • pro The facility is consistently praised for its atmosphere, cleanliness, and outstanding service.

Cons

  • pro The nurses' level of care was far from 5 stars.
  • pro Samantha Vassel did not help and actually worsened the situation, and she was rude.
  • pro Wait times for resident calls often exceeded three hours or were never addressed.
  • pro The facility is severely understaffed, with likely one nurse for two floors.
  • pro The memory care director is in over his head, and family communication is sorely lacking.
  • pro Kathy at the front desk is very rude, and the manager laughed at concerns, which is not professional.
  • pro Leadership is described as focused on aesthetics and profits rather than providing adequate care.
  • pro The facility promised a Parkinson's-friendly, Ritz-Carlton experience but did not deliver, including not providing medications every four hours.
  • pro The memory care area is frequently short-staffed and staff are hurried and short with residents, leaving them bored.

Review

Grand Living at Tamaya in Jacksonville is best suited for families seeking a premium, hotel-like senior living experience where activity, dining, and on-site services are a central focus and memory care is readily available. This community suits older adults who want elegance paired with a robust calendar of programs, three dining venues, and convenient access to on-site amenities like salons, theatres, libraries, and fitness spaces. It is especially appealing to families who are willing to invest in a high-touch environment and who value clear, ongoing communication with staff, including those living out of state. Those prioritizing budget discipline, strict consistency in immediate response, or more straightforward care needs may want to consider alternatives.

The strongest positives hinge on atmosphere, service culture, and programming. The facility's beauty and thoughtful design create an immediate sense of belonging, while meals and activities regularly receive praise. Residents and families report warmth from staff, genuine engagement in daily life, and a feeling that life there is vibrant and social. Several reviews highlight the wellness team, especially leadership in that area, as a steadying influence who communicates questions and concerns promptly. The environment, coupled with attentive dining and a broad activity slate, often offsets the impression that this is merely a luxurious backdrop rather than a care-focused community.

However, the experience is not without significant caveats. A persistent concern across several accounts is staffing and responsiveness. Instances of extended wait times after pressing call bells, and reports of inconsistent nurse-to-resident coverage, surface as meaningful drawbacks for families weighing safety and timely care. Complaints about particular staff interactions - ranging from perceived rudeness to uneven frontline service - underscore a risk if consistent, 24/7 responsiveness is non-negotiable. Leadership communication, though praised in many moments, has also been criticized in others, leaving potential residents to weigh whether the current management cadence fits their family's expectations for accountability and rapid problem resolution.

Memory care, a central component of the community's continuum, presents a divided picture. On the positive side, several memory care professionals are praised for kindness, professionalism, and steady engagement with residents. Names cited in glowing terms reflect a team capable of compassionate, individualized care, especially in high-skill moments and family interactions. Yet other families report short-staffed shifts, uneven quality of attention, and maintenance concerns within memory care areas. The discrepancy between departments means prospective residents should visit with an eye toward staffing models, daily rhythms, and the specifics of how memory care is staffed, supervised, and evaluated day to day.

Financial considerations matter in the decision process, and this community's value proposition sits at a premium price point. Some reviewers note a straightforward contract structure and the absence of a large upfront buy-in, which can be appealing to families planning long-term care. Others point to substantial monthly costs - well into several thousands of dollars - paired with expectations of five-star service. The luxury environment and broad amenity set justify much of the price for families who prioritize experience, dining variety, and high-end surroundings; however, for those whose primary need is reliable, predictable daily care at a lower cost, it becomes a practical constraint that drives comparison shopping.

The recommendation comes with clear action steps. For families leaning toward a decision, this is a community worth serious consideration if the priority is a refined setting with active programming and strong wellness leadership. Prospective residents should balance the upside of beauty, culture, and hospitality against the realities of staffing variability and the occasional communication gap. Those who require rapid, consistently reliable responses to calls or who are sensitive to staffing fluctuations should evaluate alternatives or rigorously verify current staffing levels, caregiver ratios, and management accountability during tours. In all cases, demand a detailed, resident-centered care plan, speak with both the wellness director and memory care leadership, request an in-person sample week, and observe how staff interact with residents and families on a typical day. This disciplined due diligence will reveal whether the luxury promise aligns with the daily care reality.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jacksonville International (7 miles away) Jacksonville International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grand Mary's House in Jacksonville, FL, is a warm and welcoming assisted living community that offers a range of care services designed to support the needs of its residents. Specializing in board and care home accommodations as well as respite care, Grand Mary's House provides a comfortable and nurturing environment for seniors.

The community features a range of amenities to enhance residents' quality of life, including a spacious dining room where nutritious meals are served, fully furnished living spaces, and beautiful gardens for relaxation. Housekeeping services ensure that residents can enjoy their time without the burden of chores, while move-in coordination assists with a seamless transition into their new home. Outdoor spaces invite leisurely strolls or gatherings with friends and family. Connectivity is made easy with telephone services and Wi-Fi/high-speed internet access available throughout the premises.

At Grand Mary's House, personalized care is at the forefront. The dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. Residents receive thoughtful coordination with healthcare providers for comprehensive medical support. Dietary needs are carefully managed; meal preparation adheres to special dietary restrictions and includes diabetes-friendly options to promote health and well-being. Transportation arrangements for medical appointments ensure that residents have access to necessary healthcare services.

Engagement is key at Grand Mary's House, where scheduled daily activities provide opportunities for social interaction and enrichment. With six nearby pharmacies, five physicians close by, several local restaurants for outings, and essential amenities like places of worship and hospitals in proximity, residents enjoy both convenience and connection.

Grand Mary's House prides itself on creating not just a place to live but a community where seniors can thrive in comfort and safety while receiving the compassionate care they deserve.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.9 miles)
  • Duval Pharmacy (3.4 miles)
  • Walgreens (4.2 miles)
  • Walgreens (4.9 miles)
  • Walgreens (5.9 miles)

Restaurants

  • Wendy's (2 miles)
  • McDonald's (2.1 miles)
  • My Season Chicken and Ribs (3 miles)
  • Waffle House (3.5 miles)
  • Larry's Giant Subs (3.6 miles)
  • Wendy's (3.7 miles)
  • Strings Sports Brewery (5.4 miles)

Places of Worship

  • Faith Baptist Church (2.6 miles)
  • Allen Chapel Ame Church (5.7 miles)
  • Riverside United Church of Christ (6.2 miles)
  • West Jacksonville Baptist Church (6.5 miles)
  • St Patricks Catholic Church (8.2 miles)

Physicians

  • Baptist Primary Care (2.7 miles)
  • Cardinal Health (2.8 miles)
  • Baptist Primary Care (3.4 miles)
  • Family Care Partners (3.9 miles)
  • Coastal Spine and Pain (4.7 miles)
  • Oceanway Medical Center (5.8 miles)
  • Jax Vision Care (6.1 miles)

Hospitals

  • UF Health of Jacksonville (5 miles)
  • UF Health Jacksonville Towers (5.1 miles)
  • Childrens Medical Services (5.6 miles)
  • Ascension St Vincent's Riverside (6.7 miles)

Cafes

  • European Street Cafe (6.4 miles)
  • Starbucks (6.6 miles)
  • Casbah Cafe (7.3 miles)
  • European Street Cafe (7.4 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.6 miles)
  • Southern Grounds (7.7 miles)

Transportation

  • Concourse C (6.6 miles)
  • Jacksonville International Airport (JAX) (6.7 miles)
  • Concourse A (6.7 miles)
  • Jacksonville Aviation Authority (6.8 miles)
  • Signature Flight Support (7.1 miles)

Parks

  • Adams Park (7.1 miles)
  • Riverfront Park (7.5 miles)

Frequently Asked Questions

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