Grand Mary's House in Jacksonville, FL

Information last verified:

4828 Evanston Road, Jacksonville, FL 32208

For more information about senior living options: (844) 490-3973

4.3 from 67 reviews
5 stars
55
4 stars
0
3 stars
1
2 stars
2
1 stars
9

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Top 5% Senior Living Community in 2025

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Grand Mary's House Costs & Pricing

At Grand Mary's House, the costs for care are thoughtfully positioned within the broader context of Duval County and Florida as a whole. For semi-private rooms, the monthly rate is set at $3,000, which is slightly below the county average of $3,154 and notably lower than the state average of $3,009. In contrast, for those seeking a private room experience, Grand Mary's House offers competitive pricing at $3,500 per month, closely mirroring both the county and state averages of $3,504 and $3,699 respectively. This strategic pricing not only reflects a commitment to accessibility but also ensures that residents receive quality care in a comforting environment without exceeding local market rates.

Floor plansGrand Mary's HouseDuval CountyFlorida
Semi-Private$3,000$3,154$3,009
Private$3,500$3,504$3,699

Overall Review of Grand Mary's House

Pros

  • pro Ann Highlander was outstanding in all respects.
  • pro She was effective and efficient.
  • pro Ann is a credit to your organization.
  • pro This community is truly remarkable.
  • pro The residents are genuinely happy and engaged.
  • pro Grand Living at Tamaya is a perfect choice.
  • pro The Grand Living at Tamaya experience was absolutely incredible.
  • pro Samantha Vassel's approach to wellness is having a positive impact on both residents and staff.
  • pro A beautifully designed and well-established community that truly feels like home.
  • pro The staff are incredibly kind, attentive, and show genuine empathy in all they do.
  • pro Deborah Northrup at Grand Living Tamaya and her community offer the most comprehensive and inclusive services.
  • pro This facility has an amazing staff.

Cons

  • pro The facility's nursing care was far from five stars.
  • pro The changes in nursing staff worsened the situation, and Samantha Vassel was unhelpful.
  • pro There was a critical shortage of staff, with long wait times and unaddressed calls.
  • pro Terri talks to residents as if they are stupid.
  • pro Kathy, the front desk representative, was very rude and not pleasant.
  • pro Communication with families was sorely lacking.
  • pro The memory care unit was consistently understaffed, and the director seemed ill-equipped to care for residents with dementia.
  • pro The sales techniques were deceptive, and promises of care were not delivered.

Review

Grand Mary’s House in Jacksonville functions best for families seeking an upscale, hotel‑like senior living experience where independence is welcome but robust programming, elegant surroundings, and a capable memory‑care option are priorities. The community, operating as Grand Living at Tamaya, stands out for residents who value refined interiors, multiple dining venues, and a dynamic activity calendar that keeps people engaged. It is especially appealing to families who want transparent, proactive communication from a wellness team and who prize feeling that residents are cared for as members of a welcoming, almost family-like environment. For those who measure care in ambiance and social richness as much as in clinical support, this community presents a compelling, well‑rounded option.

The key positives are hard to miss. The campus is beautifully designed, with a sense of comfort that makes residents feel at home from day one. Dining is a real selling point, with three venues and menus that consistently impress, complemented by on‑site chefs and attentive servers. Programs and activities are plentiful, offering opportunities to learn, socialize, and stay physically active. On the care side, the wellness leadership has drawn steady praise, and staff across departments are frequently described as kind, professional, and cooperative. Families living out of state consistently note timely updates and reassuring communication. Leadership changes, particularly in health and wellness and executive oversight, have been associated with smoother operations, stronger dining service, and a generally more positive daily experience for residents.

Yet the reviews do not overlook meaningful drawbacks. A recurring concern is staffing, especially in nursing and direct care roles, which has led to long wait times and variable responsiveness. Some staff interactions have been characterized as curt or rude, and a few families question whether frontline care consistently meets expectations given the price point. Memory‑care experiences vary substantially: while some caregivers are praised for compassion and expertise, others describe turnover, gaps in daily care, and communication lapses that leave families anxious. Price sensitivity surfaces in several accounts, with questions about whether the level of service promised in marketing aligns with actual delivery. Taken together, operational inconsistencies and personnel issues temper what is otherwise a strong value proposition.

Despite the friction points, the strongest pros often offset the main cons when leadership stays proactive and staffing remains adequately aligned with resident needs. When teams run smoothly, the community delivers on its promise of engagement, quality meals, and warm, patient care. The memory‑care wing features seasoned staff and dedicated leaders, with names repeatedly highlighted for their professionalism and bedside manner. Families report meaningful routines, genuine interactions with residents, and a sense that management is listening and responding, especially when concerns are raised and followed up. The overall culture remains one of hospitality and attention to detail, with residents and families often echoing a belief that the environment supports not just safety and medical needs, but a high quality of life.

That said, those who should consider alternatives are clear. Families facing residents with intensive, round‑the‑clock needs or those requiring consistently flawless day‑to‑day management may find the current staffing realities challenging. Price will also loom larger for budget‑minded buyers, given perceptions of premium charges without universal agreement on value across every service line. Prospective movers should push for concrete assurances: current staff‑to‑resident ratios, guaranteed response times, and a candid tour of the memory‑care program led by a director with a track record of reliability. A candid comparison with other Jacksonville upscale communities that emphasize steady staffing, transparent governance, and demonstrable outcomes will help determine whether Grand Mary’s House is the right fit for a given resident profile.

For families ready to act, a practical, disciplined path makes sense. Start with an in‑depth tour and insist on speaking directly with the head of health and wellness and the memory‑care director. Ask to review a resident care plan tailored to the specific needs of the individual, and request current data on call‑bell response times and staffing levels across shifts. Observe a meal service to gauge consistency between the kitchen, dining staff, and resident feedback. Solicit candid observations from current residents and their families about day‑to‑day life, especially in memory care, and probe management’s track record for addressing concerns promptly. In sum, Grand Mary’s House offers a compelling combination of luxury, programming, and compassionate care with a strong memory‑care backbone. For families prioritizing quality of life, social vitality, and a well‑resourced wellness program, this community is a serious contender, provided due diligence confirms that staffing stability and transparent leadership are consistently maintained.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jacksonville International (7 miles away) Jacksonville International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grand Mary's House in Jacksonville, FL, is a warm and welcoming assisted living community that offers a range of care services designed to support the needs of its residents. Specializing in board and care home accommodations as well as respite care, Grand Mary's House provides a comfortable and nurturing environment for seniors.

The community features a range of amenities to enhance residents' quality of life, including a spacious dining room where nutritious meals are served, fully furnished living spaces, and beautiful gardens for relaxation. Housekeeping services ensure that residents can enjoy their time without the burden of chores, while move-in coordination assists with a seamless transition into their new home. Outdoor spaces invite leisurely strolls or gatherings with friends and family. Connectivity is made easy with telephone services and Wi-Fi/high-speed internet access available throughout the premises.

At Grand Mary's House, personalized care is at the forefront. The dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. Residents receive thoughtful coordination with healthcare providers for comprehensive medical support. Dietary needs are carefully managed; meal preparation adheres to special dietary restrictions and includes diabetes-friendly options to promote health and well-being. Transportation arrangements for medical appointments ensure that residents have access to necessary healthcare services.

Engagement is key at Grand Mary's House, where scheduled daily activities provide opportunities for social interaction and enrichment. With six nearby pharmacies, five physicians close by, several local restaurants for outings, and essential amenities like places of worship and hospitals in proximity, residents enjoy both convenience and connection.

Grand Mary's House prides itself on creating not just a place to live but a community where seniors can thrive in comfort and safety while receiving the compassionate care they deserve.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.9 miles)
  • Duval Pharmacy (3.4 miles)
  • Walgreens (4.2 miles)
  • Walgreens (4.9 miles)
  • Walgreens (5.9 miles)

Restaurants

  • Wendy's (2 miles)
  • McDonald's (2.1 miles)
  • My Season Chicken and Ribs (3 miles)
  • Waffle House (3.5 miles)
  • Larry's Giant Subs (3.6 miles)
  • Wendy's (3.7 miles)
  • Strings Sports Brewery (5.4 miles)

Places of Worship

  • Faith Baptist Church (2.6 miles)
  • Allen Chapel Ame Church (5.7 miles)
  • Riverside United Church of Christ (6.2 miles)
  • West Jacksonville Baptist Church (6.5 miles)
  • St Patricks Catholic Church (8.2 miles)

Physicians

  • Baptist Primary Care (2.7 miles)
  • Cardinal Health (2.8 miles)
  • Baptist Primary Care (3.4 miles)
  • Family Care Partners (3.9 miles)
  • Coastal Spine and Pain (4.7 miles)
  • Oceanway Medical Center (5.8 miles)
  • Jax Vision Care (6.1 miles)

Hospitals

  • UF Health of Jacksonville (5 miles)
  • UF Health Jacksonville Towers (5.1 miles)
  • Childrens Medical Services (5.6 miles)
  • Ascension St Vincent's Riverside (6.7 miles)

Cafes

  • European Street Cafe (6.4 miles)
  • Starbucks (6.6 miles)
  • Casbah Cafe (7.3 miles)
  • European Street Cafe (7.4 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.6 miles)
  • Southern Grounds (7.7 miles)

Transportation

  • Concourse C (6.6 miles)
  • Jacksonville International Airport (JAX) (6.7 miles)
  • Concourse A (6.7 miles)
  • Jacksonville Aviation Authority (6.8 miles)
  • Signature Flight Support (7.1 miles)

Parks

  • Adams Park (7.1 miles)
  • Riverfront Park (7.5 miles)

Frequently Asked Questions

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