Cypress Village

Pros

• The grounds at Cypress Village are beautiful, well-maintained, and tucked away from main roads, providing a serene environment for residents.
• The staff at Cypress Village were accommodating and helpful during tours, answering all questions honestly and thoroughly.
• Residents appreciate the variety of dining options available, including fine dining, buffets, and casual grab-and-go meals that meet different preferences.
• The facilities feature several amenities such as a heated indoor pool, walking paths through wooded areas, and recreational activities like golf and boating.
• Many reviewers highlight the spacious layout of the one-bedroom apartments, with full-sized appliances and outdoor spaces that enhance livability.
• Overall impressions of the community reflect a friendly atmosphere with professional staff who genuinely care about the residents' well-being.
• Multiple reviews commend Cypress Village as excellent for independent living due to its comprehensive services and appealing environment.

Cons

• Cypress Village lost both of the resident's hearing aids during a short-term rehab stay and did not take responsibility for the losses.
• The facility's staff was criticized for being under-staffed, leading to inadequate care and requiring family members to perform tasks like bathing and brushing loved ones' teeth.
• Residents reported that call buttons would ring for hours, indicating a lack of timely response from the staff.
• Complaints about management hiding in their offices and ignoring messages from families were common, leading to frustration among residents and their loved ones.
• One review mentioned that the memory care unit was intense and alarming compared to other floors, making it unappealing for some families.
• A resident found her mother's room dingy and in need of rehabilitation, reflecting poorly on the facility’s maintenance.
• An activities personnel member asked inappropriate questions about a resident's voting habits, which was viewed as intrusive by family members.
• Several reviews noted high fees and price increases, prompting concerns about affordability and transparency regarding services provided.

Review

Cypress Village has garnered a mixed array of reviews that reflect both commendable aspects and significant concerns regarding its services and facilities. As an independent living option, Cypress Village presents itself as a well-maintained community, offering various attractive amenities, beautiful grounds, and a variety of housing options. The campus features lush landscaping with cypress trees, lakes, fountains, and walking paths that create an inviting atmosphere for potential residents. Many reviewers noted the aesthetic appeal of the community and expressed satisfaction with the location's relative seclusion from busy main roads, contributing to a peaceful living environment.

Visitors to Cypress Village often highlight the professionalism and willingness of the staff to assist prospective residents. One reviewer praised the accommodating nature of their tour guide who patiently answered questions and showed them different apartment layouts multiple times. This level of attentiveness during tours seems to be a common theme; many individuals reported feeling respected and appreciated by staff members throughout their interactions. Such positive impressions were reinforced by comments about the varied dining options available at Cypress Village—ranging from casual grab-and-go meals to more formal dining experiences featuring dishes like steak and lobster.

Despite these appealing features, serious issues have emerged from some reviews regarding the facility's management practices and quality of care in rehabilitation services. A particularly troubling account involved the loss of two expensive hearing aids belonging to one resident during their short-term rehab stay—a situation exacerbated by a lack of communication among staff after the initial hearing aid was lost. Reports like this hint at systemic flaws in how personal belongings are managed within the facility, raising concerns about accountability when items go missing.

Numerous reviewers pointed out that while independent living may be well-managed at Cypress Village, assisted living or memory care services might not meet expectations. Some families expressed dissatisfaction with staffing levels in these areas, stating that they often had to provide additional care for loved ones—such as bathing or grooming—that was expected to be covered under standard fees. Instances were shared where call buttons went unanswered for extended periods due to understaffing or employee absences caused by crises involving other patients.

Moreover, feedback indicated that management often fell short in addressing complaints raised by families concerning service gaps or staffing issues. Certain reviews suggested poor responses from management when family members sought assistance or clarification on service provisions—leading some individuals to feel as though their concerns were being ignored entirely. The disparity between what was promised during tours versus actual resident experiences highlighted issues with transparency around operational standards.

Overall sentiments suggest a dichotomy: while some find Cypress Village’s independent living arrangements delightful—with pleasant surroundings and varied activities—the same cannot be said for all levels of service offered within its broader continuum of care. Individuals interested in Cypress Village are encouraged to consider both sides before making decisions based on personal needs or those of their loved ones; touring multiple facilities may provide clearer insight into what each establishment truly offers versus what is advertised during promotional visits. Despite its appealing attributes, potential residents should remain vigilant about assessing specific care requirements alongside amenities provided when evaluating future residency possibilities at Cypress Village.

This part of Jacksonville, Florida, offers a convenient and bustling neighborhood with plenty of amenities nearby. With several cafes like Starbucks and Sago Coffee within a short distance, there are plenty of options for enjoying a cup of coffee or meeting friends. There are also various pharmacies in the area such as Walgreens and CVS Pharmacy for easy access to medications and healthcare needs. For medical care, there are reputable physicians like Florida Pain Physicians and North Florida OB Gyn Associates Beach Division II close by. Additionally, residents can dine at popular restaurants like Miller's Ale House and Chipotle Mexican Grill or enjoy outdoor activities at parks such as South Beach Park and Dolphin Cove Dog Park. With entertainment options like Cinemark theaters nearby and places of worship such as Holy Family Catholic School within reach, this neighborhood offers convenience and a vibrant community for senior living.

Cafes

• Starbucks (0.7 miles)
• Starbucks (4.3 miles)
• Starbucks (4.7 miles)
• Sago Coffee (4.7 miles)
• Starbucks (5.9 miles)
• Panera Bread (6.3 miles)
• The Coffee Grinder (6.3 miles)

Pharmacies

• Walgreens (0.7 miles)
• Smart Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (4.2 miles)
• Winn-Dixie (4.4 miles)
• Winn-Dixie (4.5 miles)
• Walgreens (4.5 miles)

Physicians

• Florida Pain Physicians (0.8 miles)
• Intercoastal Dermatology (0.8 miles)
• My Eyelab (2.4 miles)
• Family Care Partners (2.6 miles)
• TruYou Plastic Surgery of Jacksonville (3.5 miles)
• North Florida OB Gyn Associates Beach Division II (3.6 miles)
• Jacksonville Orthopaedic Institute Beaches (3.6 miles)

Restaurants

• Miller's Ale House - Jacksonville Hodges (2.4 miles)
• Dockside Seafood (3.4 miles)
• TacoLu (3.6 miles)
• Angie's Subs At Jax Beach (3.7 miles)
• Chipotle Mexican Grill (4.2 miles)
• Maggiano's (4.2 miles)
• The Cheesecake Factory (4.3 miles)

Parks

• South Beach Park and Sunshine Playground (3.6 miles)
• Dolphin Cove Dog Park (3.9 miles)
• Huffman Boulevard Park (4.1 miles)
• Sutton Lakes Playground (5.3 miles)
• Girvin Road Park (6.2 miles)

Theaters

• Cinemark Jacksonville Atlantic North And Xd (5.5 miles)
• Cinemark Tinseltown and XD (5.9 miles)

Places of Worship

• Holy Family Catholic School (6.5 miles)

Transportation

• Craig Air Center (7.1 miles)