Windsor Pointe Of Jacksonville
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4060 San Pablo Parkway, Jacksonville, FL 32224
For more information about senior living options: (844) 490-3973
Windsor Pointe is described as a beautiful facility with a friendly staff, excellent food, and welcoming residents. The community offers a wide range of daily activities and events for all interests. On-site professional staff assist with daily living needs, making it a convenient option. Karen DeWeese is consistently praised for her exceptional knowledge, responsiveness, and warmth during tours. The property features a stunning lobby, renovated apartments, diverse dining options, a pool, salon, and a large movie theater. Residents and visitors frequently note the open, bright, and clean environment and the welcoming atmosphere. Families report peace of mind and high satisfaction with the community and its leadership. Tours leave prospective residents impressed by the thorough information, hospitality, and the enthusiasm of the residents. The community is described as first-class, with cruise-ship-like amenities and a lively, fun atmosphere. Windsor Pointe is highly recommended for independent living by multiple families.
A reviewer described staff as disrespectful and judgmental toward a mentally handicapped employee. A former kitchen employee claimed the servers didn't care if the dishes were dirty, wiping them on their shirts and still serving. A reviewer complained that the quality of the food had declined, noting smaller portions and lower-quality meats, and that low-salt or sugar-free options were not accommodated. A reviewer stated that the director, Jessica, should be replaced along with the chef due to ongoing issues with the food and service.Windsor Pointe of Jacksonville is best suited for independent seniors who want a vibrant, resort-style lifestyle with ready access to support services, social programming, and top-tier amenities. This community works best for those who value a turnkey living experience: spacious, well maintained apartments, a lively calendar of activities, polished dining options, and a campus atmosphere where staff and residents feel like a connected small community. It suits couples or single movers who desire a strong social network and frequent opportunities to stay active, while still preserving autonomy. For families seeking a low-key, ultra-budget option, or for residents who require around-the-clock medical supervision, alternatives may offer clearer alignment with those specific priorities.
From the moment of touring, Windsor Pointe consistently impresses on the essentials: a striking facility, bright, clean common areas, and a staff that radiates friendliness. Residents participate in a broad menu of activities - bocce, walking clubs, water aerobics, cinema nights, table games, and swimming - ensuring there is something for every interest. The dining program is a major draw, with well-prepared meals and attentive waitstaff, and the property delivers a sense of "one-stop shopping" through integrated services, from on-site professional staff to transportation for doctor appointments. Apartments are described as well-appointed and frequently renovated before new occupants move in, reinforcing a feeling of freshness and quality throughout the community.
Leadership and hospitality stand out as defining strengths. The sales and engagement team, particularly Karen DeWeese, repeatedly earns praise for thorough, responsive tours and personalized attention that helps families visualize a smooth transition. Positive impressions are reinforced by resident enthusiasm and welcoming interactions with staff across roles - from reception to maintenance to the beauty salon and dining staff. The ambience is consistently described as warm and energetic, with visitors leaving encouraged about joining a community where people know each other by name and where staff genuinely invests in ensuring new residents settle in comfortably. This culture of hospitality often serves as the decisive factor for families weighing Windsor Pointe against other options.
Yet, no community operates without trade-offs. A minority of reviews flag concerns about leadership and dining quality, noting a need for stronger oversight from the director and a higher caliber, more consistent food program. Specific critiques point to smaller portions and meats of lower quality, along with limited accommodations for dietary needs such as low-sodium or sugar-free options. There are also cautions about interpersonal dynamics among staff in certain moments, and the reminder that one or two experiences can color overall perceptions of a place that otherwise shines. These notes warrant careful consideration, particularly for households where dining experience or administrative responsiveness are high-stakes priorities.
The key pros - exceptional facilities, abundant activities, exceptional service culture, and a genuinely welcoming environment - tend to offset the stated drawbacks for many residents and families. The combination of resort-style amenities (pool, theater, salon), robust social programming, and a devoted sales-to-residence pipeline creates a compelling value proposition for active seniors seeking engagement and convenience. The strongest counterbalance to the cons is the consistently demonstrated willingness of the staff to go the extra mile in tours, move-ins, and ongoing resident interaction, which reduces the sting of occasional gaps in dining or leadership. In practical terms, Windsor Pointe delivers a premium independent-living package that pays off for those prioritizing community, culture, and convenience.
Bottom-line guidance: Windsor Pointe is a strong recommendation for families seeking an upscale, socially dynamic independent-living option with a high-touch, people-first atmosphere. It excels for those who want a seamless transition, abundant activities, and dependable transportation and support services under one roof. Alternatives are worth considering for those whose priorities center more tightly on dining consistency, predictable leadership, or lower costs. Prospective residents should plan a detailed dining-and-leadership focus during visits - request a sample meal, meet the dining supervisor, and speak with the director about continuity of service - and verify that the level of daily-living assistance available matches current needs. With the right fit, Windsor Pointe offers peace of mind, lively daily life, and a sense of belonging that many seniors seek in retirement. Contact through the sales team to tailor a visit that reflects personal lifestyle and health considerations.
21 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (21 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Pointe Of Jacksonville is an assisted living community located in Jacksonville, FL. Our community offers a range of amenities and care services to ensure that our residents feel comfortable, safe, and well taken care of.
In terms of amenities, we provide cable or satellite TV in all our rooms, allowing residents to enjoy their favorite shows and stay connected to the outside world. Our dining room provides delicious meals for breakfast, lunch, and dinner, with special dietary restrictions taken into consideration. Each apartment comes fully furnished, so residents can move in without any hassle. We also offer housekeeping services to keep their living spaces clean and tidy.
Our community boasts beautiful gardens and outdoor spaces where residents can relax and enjoy the fresh air. A kitchenette is available for those who prefer to prepare their own meals or snacks. Wi-Fi/high-speed internet is accessible throughout the community, ensuring that residents can stay connected online.
We understand the importance of providing personalized care services to meet our residents' needs. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure seamless care for our residents. We have a dementia waiver and hospice waiver in place for those requiring specialized memory care or end-of-life support. Medication management is provided to ensure that medications are taken correctly.
Mental wellness programs are offered to promote emotional well-being among our residents. We have specialized memory care programming for those with cognitive impairments such as dementia. Transportation arrangements are made for medical appointments, ensuring that residents can access necessary healthcare services conveniently.
In terms of dining options and activities, we offer concierge services for any additional needs or requests that individuals may have. Resident-run activities provide socialization opportunities within the community. Scheduled daily activities keep residents engaged and entertained throughout their days.
Located in Jacksonville, FL, our community has several nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and theaters. This allows residents to easily access these services and enjoy the surrounding area.
Overall, Windsor Pointe Of Jacksonville is a well-appointed assisted living community that prioritizes the comfort, care, and independence of our residents.
Windsor Pointe Of Jacksonville is located at 4060 San Pablo Parkway, Jacksonville, FL 32224 in St. Johns County, Florida
Windsor Pointe Of Jacksonville on seniors.fyi includes 8 photos including images showing bathroom, interior, shower, building, seating, artwork, fireplace, conference room, and more.
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