Windsor Pointe Of Jacksonville

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  • Interior

    A cozy living room with a patterned sofa, an armchair, and built-in shelves filled with books and decor.

  • Building

    Front entrance of a residential building with decorative landscaping.

  • Artwork

    A modern lounge area featuring comfortable chairs, a central table, abstract artwork, and a sleek fireplace.

  • Outdoor

    A serene outdoor swimming pool surrounded by palm trees and resort buildings.

  • Bathroom

    A minimalist bathroom with a glass shower door and a wooden stool holding towels.

  • Shower

    A modern bathroom with a granite countertop, dark wood cabinetry, and a shower with glass doors.

  • Conference Room

    A modern conference room with tables and chairs arranged for meetings.

Windsor Pointe Of Jacksonville

4060 San Pablo Parkway, Jacksonville, FL 32224

For more information about senior living options: (844) 490-3973

4.7 from 61 reviews
5 stars
55
4 stars
1
3 stars
0
2 stars
1
1 stars
4

Independent Living

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    Overall Review of Windsor Pointe Of Jacksonville

    Pros

    • pro Windsor Pointe is a beautiful facility with sparkling grounds and a stunning lobby.
    • pro The staff are friendly, helpful, and welcoming to residents and visitors.
    • pro Residents are friendly, happy, and incredibly inviting, contributing to a warm community.
    • pro There is a diverse daily schedule of activities, including bocce, walking clubs, water aerobics, cinema, and swimming.
    • pro On-site professional staff are available to assist with daily living needs.
    • pro Dining options are well prepared and plentiful, with attentive waitstaff.
    • pro Transportation to doctor appointments is available, making off-site trips convenient.
    • pro Karen DeWeese is highly regarded as an exceptional sales director who provides thorough tours and personalized attention.

    Cons

    • pro The quality of the food has declined, with smaller portions and lower-quality meats.
    • pro The director, Jessica, should be replaced.
    • pro The Chef's performance is criticized for poorer quality meals.
    • pro The facility cannot cater to everyone's dietary needs (no low-salt or sugar-free options) and it's suggested they don't understand the population they serve.
    • pro The reviewer alleges that Jessica lied to staff about why their mother left.
    • pro There are reports of disrespectful and judgmental behavior toward a mentally handicapped employee.

    Review

    Windsor Pointe stands out in the memories of many who have visited or become residents, praised for its beauty, attentive staff, inviting food, and residents who appear to be thriving. The overall impression is that it's a wonderful place to live, with a steady rhythm of activities and events designed to engage people at every interest level. Across multiple experiences, people consistently describe it as a beautiful facility with bright, clean spaces and a welcoming atmosphere that makes newcomers feel at home quickly. The sentiment is reinforced by remarks like "Beautiful facility, staff, food and residents. A great place to live with plenty of activities and events for all," which echoes throughout the many testimonials.

    The day-to-day experience at Windsor Pointe is repeatedly highlighted as one of its strongest advantages. Reviewers speak of a bright and clean environment with a friendly, helpful staff, and a robust schedule of activities each day. Words like "Lovely place to live! Bright, clean, with a friendly and helpful staff" appear often, accompanied by notes about a diverse menu and well-run amenities. There is a sense of a one-stop experience: onsite professionals are available to assist with daily living needs, and transportation is provided for doctor appointments. The community is described as offering a full slate of activities - from Bocce ball and walking clubs to water aerobics, cinema, table games, and swimming - ensuring residents can be as active as they wish. The phrase "Pretty much one stop shopping" captures the feeling that Windsor Pointe aims to take care of many needs in one place.

    Personal stories add a poignant layer to the overall impression. One resident shared that he had recently lost his wife and still finds life at Windsor Pointe hopeful and life-affirming: "I lost my wife recently. Just wish she could be here to enjoy this setting with me. I am doing well, life is good!" That sentiment underlines the sense that Windsor Pointe provides not just a place to live, but a supportive community that can help residents navigate big life changes with dignity and encouragement. Other testimonials trace a journey from initial apprehension to growing comfort, supported by patient guidance from caring staff and volunteers who emphasize hospitality and listening.

    A recurring thread in the narratives is the pivotal role of the sales and welcome team, with Karen DeWeese often singled out as exceptional. Descriptions such as "Karen DeWeese was absolutely exceptional ? from my first inquiry to first and second visits, to answering every question (some before I could think of them) and presenting everything about Windsor Pointe in the MOST fabulous fashion. She is a TREASURE and gave us a heckuva tour" illustrate how effective and heartfelt outreach can transform a potential move into a confident choice. The facility itself is repeatedly described as fabulous - "the overall property, the stunning lobby, the terrific apartments (always completely renovated prior to every new tenant!), the restaurant and refreshment options (OH MY GOSH!), amenities from the pool to the salon to the huge movie theater, the transportation options, the location and grounds." In many accounts, staff beyond Karen are praised as well, from reception to maintenance, chefs, activity coordinators, and hair stylists, all contributing to a welcoming environment.

    Family members and prospective residents consistently report positive experiences during tours and visits. Stories detail tours where the sales team were well prepared and able to show multiple one-bedroom options, and where everyone from residents to staff was friendly and willing to share highlights of living there. Testimonials from people scouting for a place for aging parents emphasize the confidence one feels after meeting the team and seeing how happily residents interact with each other. The sense of enthusiasm is contagious, with expressions like "Months later, I'm getting more comfortable with the idea of living in a lovely place like Windsor Pointe," and plans to relocate relatives to the community as soon as possible. The testimonials frequently mention specific guides - especially Karen - and the positive impact of meeting residents who can offer firsthand perspectives.

    The positive tone is reinforced by several specific anecdotes: a 96-year-old mother who moved in and quickly made friends, enjoyed the food, watched movies, and took classes; a reviewer who praised Windsor Pointe as a "great tour" experience and expressed confidence that their parents would feel right at home; and a couple who were impressed enough to consider Windsor Pointe as their first choice for a relative. The overall message from these accounts is that Windsor Pointe offers a compelling mix of social opportunities, personal autonomy, and a supportive, caring staff that helps residents feel secure and engaged. Many reviewers emphasize the beauty of the facility and grounds, the quality of the community, and the sense that the place truly lives up to its polished presentation.

    Nevertheless, no community is without its criticisms, and Windsor Pointe is no exception in the eyes of some reviewers. A portion of the feedback centers on concerns about leadership and dining. One reviewer claimed that "a lot of the staff are amazing however Jessica, the director needs to replace as well as the Chef," noting a decline in the quality of food, smaller portions, and less satisfactory meat selections. The critique also mentions the inability to accommodate certain dietary requests, such as low-salt or sugar-free options, with the claim that "They cannot cater to everyone," reflecting a frustration with catering to a diverse resident population. There is also a troubling note about a staff interaction: "Disrespectful and judgmental towards a mentally handicap employee," which serves as a cautionary reminder that even in highly regarded communities, there can be interpersonal challenges that affect the experience.

    Despite these concerns, the majority of feedback remains overwhelmingly positive, with repeated expressions of appreciation for the people and the place. Many reviewers continue to praise the facility's beauty, the warmth of the residents, and the genuine dedication of the team, particularly Karen DeWeese, as well as the range of activities and the quality of amenities. In the end, Windsor Pointe is portrayed as a well-appointed, activity-rich independent living option where residents can feel both cared for and individually empowered, with ample opportunities to socialize, stay active, and maintain a degree of independence. The personal testimonies - touched by moments of gratitude, strong endorsements, and select criticisms - collectively paint a portrait of a community that many choose to call their home, sometimes after careful consideration and even after initial hesitation.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Jacksonville International (21 miles away) Jacksonville International (21 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Windsor Pointe Of Jacksonville is an assisted living community located in Jacksonville, FL. Our community offers a range of amenities and care services to ensure that our residents feel comfortable, safe, and well taken care of.

    In terms of amenities, we provide cable or satellite TV in all our rooms, allowing residents to enjoy their favorite shows and stay connected to the outside world. Our dining room provides delicious meals for breakfast, lunch, and dinner, with special dietary restrictions taken into consideration. Each apartment comes fully furnished, so residents can move in without any hassle. We also offer housekeeping services to keep their living spaces clean and tidy.

    Our community boasts beautiful gardens and outdoor spaces where residents can relax and enjoy the fresh air. A kitchenette is available for those who prefer to prepare their own meals or snacks. Wi-Fi/high-speed internet is accessible throughout the community, ensuring that residents can stay connected online.

    We understand the importance of providing personalized care services to meet our residents' needs. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure seamless care for our residents. We have a dementia waiver and hospice waiver in place for those requiring specialized memory care or end-of-life support. Medication management is provided to ensure that medications are taken correctly.

    Mental wellness programs are offered to promote emotional well-being among our residents. We have specialized memory care programming for those with cognitive impairments such as dementia. Transportation arrangements are made for medical appointments, ensuring that residents can access necessary healthcare services conveniently.

    In terms of dining options and activities, we offer concierge services for any additional needs or requests that individuals may have. Resident-run activities provide socialization opportunities within the community. Scheduled daily activities keep residents engaged and entertained throughout their days.

    Located in Jacksonville, FL, our community has several nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and theaters. This allows residents to easily access these services and enjoy the surrounding area.

    Overall, Windsor Pointe Of Jacksonville is a well-appointed assisted living community that prioritizes the comfort, care, and independence of our residents.

    Nearby Places of Interest

    Physicians

    • Family Care Partners (1 miles)
    • My Eyelab (1.6 miles)
    • Intercoastal Dermatology (1.8 miles)
    • Florida Pain Physicians (1.8 miles)
    • North Florida OB Gyn Associates Beach Division II (2.4 miles)
    • Jacksonville Orthopaedic Institute Beaches (2.5 miles)
    • North Florida Endocrine & Diabetes (2.6 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Smart Pharmacy (1.2 miles)
    • Walgreens (1.8 miles)
    • CVS Pharmacy (3.1 miles)
    • Walgreens (3.2 miles)
    • Walgreens (3.5 miles)
    • Winn-Dixie (3.8 miles)

    Restaurants

    • Miller's Ale House - Jacksonville Hodges (1.5 miles)
    • Dockside Seafood (1.9 miles)
    • TacoLu (2.1 miles)
    • Angie's Subs At Jax Beach (2.3 miles)
    • Chipotle Mexican Grill (3.2 miles)
    • Lynch's Irish Pub (3.4 miles)
    • Chick-Fil-A (3.5 miles)

    Cafes

    • Starbucks (1.9 miles)
    • Starbucks (3.1 miles)
    • Sago Coffee (3.3 miles)
    • Starbucks (3.5 miles)
    • Panera Bread (6.8 miles)
    • Starbucks (6.8 miles)

    Parks

    • South Beach Park and Sunshine Playground (2.8 miles)
    • Dolphin Cove Dog Park (3.8 miles)
    • Huffman Boulevard Park (4.1 miles)
    • Sutton Lakes Playground (4.9 miles)
    • Girvin Road Park (5.2 miles)

    Theaters

    • Cinemark Jacksonville Atlantic North And Xd (4.8 miles)
    • Cinemark Tinseltown and XD (6.7 miles)

    Transportation

    • Craig Air Center (6.5 miles)

    Places of Worship

    • The River at Jacksonville (6.9 miles)

    Frequently Asked Questions

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