1339 South East 9 Avenue, Hialeah, FL 33010
For more information about senior living options: (844) 490-3973
Citrus Health Network offers competitive rates for its services when compared to the broader Miami-Dade County and state averages. For semi-private rooms, costs range from $2,999 to $4,200, positioning them slightly above the county average of $2,250 but below the state average of $3,009. In terms of private accommodations, Citrus Health Network charges between $4,000 and $5,000; while this is higher than the county's average of $3,304 and also exceeds the state's typical cost of $3,699. This pricing structure reflects a commitment to providing quality care within a supportive environment while navigating the financial landscape in both local and statewide contexts.
| Floor plans | Citrus Health Network | Miami-Dade County | Florida |
|---|---|---|---|
| Semi-Private | $2,999 to $4,200 | $2,250 | $3,009 |
| Private | $4,000 to $5,000 | $3,304 | $3,699 |
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The reviewer found Dr. Marcos Cintr?n to be knowledgeable, helpful, and compassionate as a doctor should be. The reviewer described Cintr?n as a good blend of qualities needed for a child psychiatrist. The reviewer noted that Cintr?n offered helpful suggestions and appeared to be fully committed to helping their case. The reviewer stated that the wait time for a walk-in visit was not terrible and acknowledged Cintr?n's care as beneficial.
The hospital is described as having very poor management by the nurses in the crisis area. Therapist Lauren Vasconez is accused of chronic tardiness (up to 30 minutes). Sessions were dominated by lectures rather than supportive therapy. There was a lack of empathy and genuine support. Insensitive comments about appearance were made. There was frequent laughter even at serious issues. Classist comments were reported. Crisis texts were ignored. Complaints were dismissed. There was no progress on the patient's stated goals. The care was described as not a place for healing, but a place to make the patient sicker and traumatized. False diagnoses were allegedly invented to justify powerful psychiatric medications. Involuntary admission and illegal detention were claimed. A doctor allegedly insisted on giving an antipsychotic injection despite the patient being calm and symptom-free. Refusal to refill medications caused withdrawal pains. Weekend staffing left families uninformed and important decisions made without warning. The care was described as inhumane and impersonal. The staff were accused of not caring about patients or their well-being.The collection of experiences described paints a troubling picture of hospital care in crisis settings and mental health services. At the core is a perception of persistently poor management and gaps in basic, humane care. A parent recounts a son who was admitted on a Sunday and by Thursday had not been bathed, with little to no teaching from staff about patient hygiene if the patient is unwilling. The writer views this as more than a matter of personal preference; they see a systemic failure to engage patients with respect, to offer appropriate care, and to balance safety with dignity. The lack of routine personal care becomes a symbol for broader concerns about how patients in crisis are treated, especially when they resist or mistrust the staff.
To address these situations, the author proposes a clear framework of nursing strategies that emphasizes understanding, communication, and gradual, patient-centered steps. The key ideas are to identify the underlying cause of resistance to bathing - whether fear, confusion, feelings of dirtiness, or a lack of interest - and then respond with "Communication and Empathy": speaking respectfully, validating concerns, and avoiding judgment or pressure. A "Progressive Approach" is advocated, suggesting that nurses offer incremental tasks rather than forcing a full bath, such as starting with face washing and gradually expanding to other areas. The author also stresses "Adapt the Environment," recommending a calm, trustworthy atmosphere, possibly incorporating the patient's interests or soothing music to reduce stress. Finally, "Promoting Autonomy" is highlighted: involve patients in controllable steps to foster a sense of empowerment. The writer even frames these practices as essential for preventing harm, noting how neglect or coercive tactics can undermine trust, worsen mistrust, and contribute to poorer outcomes or even premature discharge.
Throughout the piece, there is an explicit belief that many patients are reluctant to engage with staff due to mistrust, and that not all patients are the same. The author argues that poor execution of basic care, communication, and autonomy can create a broader negative trajectory - patients may disengage from care, refuse treatment, or leave the hospital, potentially worsening skin or other health conditions. The call is for staff to implement patient-centered strategies that build trust, rather than resorting to pressure or force, and to tailor approaches to individual needs and backgrounds. The author suggests that a failure to do so signals deeper professional failings, including a troubling misalignment between money, time, and genuine care.
In a separate thread of testimony, the author describes a long, disappointing relationship with a therapist from the Navigate program, spanning from October 2022 to June 2024. The reviewer catalogs chronic tardiness (up to 30 minutes late), sessions dominated by lectures, and a consistent lack of empathy and genuine support. Insensitive comments about appearance, frequent laughter at serious issues, and classist remarks are highlighted as particularly damaging. The reviewer also notes that crisis texts were ignored and complaints dismissed, with little to no progress toward stated goals. A stark warning accompanies these observations: "This isn't a place for healing," and the reviewer urges careful weighing of Navigate or the specific therapist before seeking help. The critique is not only about rapport but about outcomes and safety, including a sense that the therapeutic relationship did not advance the reviewer's mental health.
The account then broadens to experiences with involuntary admissions and diagnostic and treatment practices. The reviewer alleges that after an involuntary admission, there were false diagnoses issued to justify strong psychiatric medications, followed by another diagnosis that was later contested with a lawyer. They describe being kept under the Baker Act and pressured into an antipsychotic injection despite seeming calm and asymptomatic. The writer characterizes the care as coercive and argues that the healthcare team's actions compromised their mental health and well-being. There is a strong claim that the hospital environment could turn coercive rather than therapeutic, with implied long-term physical or psychological harm from injections and forced treatment.
A separate portion of the narrative focuses on the Citrus health center more broadly, interpreting experiences in which important decisions were made without family notice, weekends lacked psychiatrists, and care felt impersonal and insufficiently attentive. While one doctor, Marcos Cintr?n, receives praise for being knowledgeable, helpful, and compassionate, other aspects of the system are criticized: lengthy waits, fragmented processes to obtain therapist access, and insufficient communication with families. The reviewer emphasizes how these systemic shortcomings overshadow the care, creating a sense of distrust and concern about the quality of treatment in the center.
A personal, emotionally charged account from Ana Blanco adds another layer to the mosaic: an eight-day stay framed around potential misdiagnosis, coercive acts, and procedural opacity. Blanco alleges that a judge order and Baker Act-like processes were used in ways that deprived her of autonomy, including an injection given despite a calm presentation. She recounts disturbing and uncertain experiences, such as hearing questionable noises, concerns about confidentiality and record maintenance, and ongoing fear of being "abducted" by the system. The narrative here underscores profound anxiety about the legitimacy and safety of psychiatric interventions, with additional remarks about record delays and difficulties obtaining documentation, further fueling a sense of disempowerment and mistrust.
Taken together, these voices converge on a distressing portrait of care that balances precariously between the possible good intentions of some clinicians and a pattern of experiences described as neglectful, coercive, or dehumanizing. The themes include inadequate attention to basic self-care and hygiene in crisis units, a lack of consistent, empathetic, patient-centered communication, inconsistent access to psychiatric specialists, and troubling episodes of involuntary treatment and restricted autonomy. The narratives strongly advocate for reforms that center patient dignity, transparent decision-making, and courageous attention to the therapeutic alliance, while explicitly warning others to carefully consider their options and to seek care in environments where oversight, accountability, and genuine empathy are prioritized.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (2 miles away) Fort Lauderdale-Hollywood International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Citrus Health Network in Hialeah, FL is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff, taking into account any special dietary restrictions they may have. Housekeeping services are provided to ensure that the living spaces are clean and organized.
Citrus Health Network also offers various outdoor spaces where residents can relax and enjoy the fresh air. Wi-Fi and high-speed internet access are available throughout the community, allowing residents to stay connected with loved ones and engage in online activities.
In terms of care services, trained staff members are available to assist residents with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive appropriate medical care. Medication management is provided to help residents stay on track with their medication schedules.
Transportation arrangements for medical appointments are made for the convenience of the residents. Additionally, there are nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals for easy access to various amenities and services.
Overall, Citrus Health Network provides a comfortable and supportive environment for seniors requiring assistance with daily tasks while promoting an active lifestyle through scheduled daily activities.
Citrus Health Network offers competitive rates for its services when compared to the broader Miami-Dade County and state averages. For semi-private rooms, costs range from $2,999 to $4,200, positioning them slightly above the county average of $2,250 but below the state average of $3,009. In terms of private accommodations, Citrus Health Network charges between $4,000 and $5,000; while this is higher than the county's average of $3,304 and also exceeds the state's typical cost of $3,699. This pricing structure reflects a commitment to providing quality care within a supportive environment while navigating the financial landscape in both local and statewide contexts.
Citrus Health Network is located at 1339 South East 9 Avenue, Hialeah, FL 33010 in Miami-Dade County, Florida
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