Citrus Health Network is an assisted living community in Hialeah, FL.
Information last verified:
1339 South East 9 Avenue, Hialeah, FL 33010
For more information about senior living options: (866) 208-4318
3 from 118 reviews
5 stars
51
4 stars
10
3 stars
2
2 stars
3
1 stars
52
Citrus Health Network Costs & Pricing
Citrus Health Network offers competitive rates for its services when compared to the broader Miami-Dade County and state averages. For semi-private rooms, costs range from $2,999 to $4,200, positioning them slightly above the county average of $2,250 but below the state average of $3,009. In terms of private accommodations, Citrus Health Network charges between $4,000 and $5,000; while this is higher than the county's average of $3,304 and also exceeds the state's typical cost of $3,699. This pricing structure reflects a commitment to providing quality care within a supportive environment while navigating the financial landscape in both local and statewide contexts.
Floor plans
Citrus Health Network
Miami-Dade County
Florida
Semi-Private
$2,999 to $4,200
$2,250
$3,009
Private
$4,000 to $5,000
$3,304
$3,699
Overall Review of Citrus Health Network
common17 reviews mention this
Staff compassion stands out
Many residents describe caring, professional staff and a supportive approach.
A large share of reviewers highlight staff and clinicians as patient, compassionate, and responsive. Several comments call out friendly front-desk service and doctors who listen, explain treatment clearly, and help people feel more comfortable. A few also mention that the facility environment feels clean, quiet, and welcoming, with nurses and assistants showing empathy. While experiences vary, the positive reviews consistently return to how respectfully people were treated.
caveat8 reviews mention this
Access and waiting frustrate
Frequent complaints focus on long waits and difficulty reaching the team by phone.
Multiple reviews describe practical delays, including long waits after scheduled appointments and extended time in waiting areas before being seen. Others report that phone access can be unreliable, with calls held for long periods or not answered, and transfers that add friction. A few reviewers also mention slower communication around scheduling steps, like needing to go in person for paperwork. Together, these comments point to access and follow-through as recurring pain points.
differentiator5 reviews mention this
Medication follow-up is uneven
Residents’ accounts frequently mention medication refills and follow-up when prescriptions are due.
Several reviewers bring up medication continuity concerns, including trouble getting refills, missed follow-up steps, or unorganized coordination when appointments are missed. Others describe feeling dismissed or not supported when they tried to explain what they needed to manage symptoms. At the same time, the community is described as offering medication management and assistance with coordinating care through health-provider channels. Overall, reviews suggest medication support is a key area where experiences can be either smooth or very stressful.
caveat8 reviews mention this
Serious reports of harm
Some residents report extreme, harmful experiences involving staff conduct and poor treatment.
A minority of reviews use very strong language to describe mistreatment, including claims of being physically harmed, screamed at, or treated in ways they felt were inhumane. Others describe lack of empathy, distressing incidents, or consequences like discharge or transfers happening without adequate family notice. There are also accounts that describe staff responding poorly to concerns or failing to address allegations made to them. These reports stand in sharp contrast to the positive feedback and are presented by reviewers as reasons to avoid the facility.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
14 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Miami International (2 miles away)
Fort Lauderdale-Hollywood International (19 miles away)
Citrus Health Network offers competitive rates for its services when compared to the broader Miami-Dade County and state averages. For semi-private rooms, costs range from $2,999 to $4,200, positioning them slightly above the county average of $2,250 but below the state average of $3,009. In terms of private accommodations, Citrus Health Network charges between $4,000 and $5,000; while this is higher than the county's average of $3,304 and also exceeds the state's typical cost of $3,699. This pricing structure reflects a commitment to providing quality care within a supportive environment while navigating the financial landscape in both local and statewide contexts.
Citrus Health Network is located at 1339 South East 9 Avenue, Hialeah, FL 33010 in Miami-Dade County, Florida
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14 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Miami International (2 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
24/7 care with full furnishings, dining, and mental wellness programs.
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