Information last verified:
1339 South East 9 Avenue, Hialeah, FL 33010
For more information about senior living options: (844) 490-3973
Citrus Health Network offers competitive rates for its services when compared to the broader Miami-Dade County and state averages. For semi-private rooms, costs range from $2,999 to $4,200, positioning them slightly above the county average of $2,250 but below the state average of $3,009. In terms of private accommodations, Citrus Health Network charges between $4,000 and $5,000; while this is higher than the county's average of $3,304 and also exceeds the state's typical cost of $3,699. This pricing structure reflects a commitment to providing quality care within a supportive environment while navigating the financial landscape in both local and statewide contexts.
| Floor plans | Citrus Health Network | Miami-Dade County | Florida |
|---|---|---|---|
| Semi-Private | $2,999 to $4,200 | $2,250 | $3,009 |
| Private | $4,000 to $5,000 | $3,304 | $3,699 |
The staff and doctors are excellent. Orlando Santana is humane, kind, respectful, and knowledgeable. The staff are amazing, delivering fast, reliable service and genuine care. The atmosphere is amazing, with energy, and the staff are supportive. Nurse Anita is excellent and empathetic, and Dr. Fidel Rodriguez is also excellent. Special attention from staff makes patients feel like family. The facility is loved by patients for its care and dedication.
The place sucks and should be shut down. The service is awful and there is no patient follow-up. Staff walked around making fun of patients and treated them worse than prisoners. The hospital has very poor management by the nurses in charge of the crisis area. Lauren Vasconez’s therapy was chronically tardy, dominated sessions, and showed a lack of empathy. The Navigate program staff ignored crisis texts and were dismissive of complaints. The care included fabricating diagnoses to justify medications and illegally detaining the patient. A doctor insisted on giving an antipsychotic injection despite the patient being calm. The care was so bad the reviewer was beaten and mistreated, incapacitated in a wheelchair. On weekends there are no psychiatrists available; important decisions are made without notifying the family.Citrus Health Network in Hialeah is best suited for adults and families seeking affordable psychiatric and behavioral health services who are prepared to partner with a large network and advocate for themselves or their loved ones. The strongest case for this community rests on clinicians who can deliver solid medical expertise and compassionate care when the right provider is involved. In practice, the quality of experience hinges on the individual clinician and the specific campus, because the system’s day-to-day operations can be uneven. For someone who can tolerate variability and who can press for timely follow-through, meaningful clinical gains are possible; for those craving a consistently smooth, uniformly respectful environment, the risk of frustration is higher.
Those who may want to consider alternatives include families and patients who require unwavering continuity, predictable communication, and rigorous safety oversight. If a trusted, responsive point of contact is essential, or if critical decisions must be conveyed to relatives promptly, Citrus Health Network often falls short, according to multiple reports. Parents seeking pediatric or adolescent care in particular may want settings with more stable staffing and clearer family engagement. In short, for high-stakes, high-trust care where every missed message or delayed update can escalate anxiety or risk, consider other hospital-affiliated programs or private practices with stronger patient-centered processes and more transparent incident reporting.
On the upside, several clinicians within the network are repeatedly praised for competence and humanity. When the right physician is in a patient’s corner, there can be genuine empathy, clear explanations, and a sense of being heard. Instances where doctors demonstrated thoughtful diagnosis, careful listening, and genuine commitment to patient welfare recur in the testimonials, and a few staff members stand out for their professionalism and responsiveness. The facility’s size and reach also translate into a broad array of specialists, which can be a practical advantage for families navigating complex, multi-pronged mental health needs. For those who land with a clinician who fits well, the clinical rapport can be productive and even transformative.
However, the torrent of concerns about management and caregiver conduct cannot be dismissed. A substantial portion of reviews describe long waits, frequent scheduling disruptions, and a perception that the admission and discharge processes move at a glacial pace. The frustration is compounded by reports of poor follow-up, and instances where prior reports aren’t reviewed before a follow-up visit. Discharge communications sometimes arrive without a family briefing, leaving relatives in the dark about a loved one’s status. These operational flaws undermine treatment momentum, especially for patients with acute symptoms or those building a long-term therapeutic plan. In the psychiatry environment, there are pointed complaints about inconsistent care plans, abrupt medication changes, and a sense that staff may be overwhelmed or disengaged at critical moments.
Safety and trust concerns intensify the risk calculus. There are alarming anecdotes of coercive or mishandled interventions, Baker Act experiences that feel mishandled or distressing, and allegations of neglect or disrespect from staff. Privacy and consent issues crop up in several stories, including one or two claims of inappropriate observations during visits. The repeated theme is a care system where the medical expertise is real but the human execution, communication, empathy, and consistent safeguarding, does not consistently meet expectations. When trust frays, even excellent clinicians can be hamstrung by the surrounding process, and families may feel compelled to seek alternatives where oversight and accountability feel tighter.
Weighing the pros against the cons, the decision becomes a balancing act. The presence of capable, caring clinicians offers a pathway to meaningful improvement for individuals who can secure a stable therapeutic relationship and who insist on clear, proactive family involvement. Yet the systemic inconsistencies, especially in follow-through, timely communication, and attentive crisis management, materially dilute the potential benefits for many patients. In practical terms, Citrus Health Network can be a reasonable option for those prioritizing affordability and access to a broad provider network, provided there is a robust advocate at the table who can shield against administrative drift and hold the line on safety, privacy, and timely updates. For families where fragile trust, rapid response, and flawless coordination are non-negotiable, alternatives are worth serious consideration.
Practical discipline guides the decision: secure a specific, consistently available clinician and insist on a written care plan with explicit milestones and a family communication protocol. Before enrollment, confirm who will handle crisis care and how family updates will be conveyed, plus a clear outline of the discharge process and post-discharge follow-up. Ask about wait times at the chosen campus, and request a direct contact for day-to-day questions rather than relying on frontline reception. Verify medication management procedures, including how changes are documented and communicated, and request notification if any care team member is reassigned. Finally, prepare a candid exit strategy: if safety concerns, repeated noncommunication, or disrespect arise, be ready to pivot to a hospital system, a private practitioner, or another community provider with demonstrably stronger continuity of care and explicit family engagement. In this healthcare landscape, Citrus Health Network is a viable option for the right patient, but it demands vigilance, proactive advocacy, and clear expectations to avoid suboptimal outcomes.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (2 miles away) Fort Lauderdale-Hollywood International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Citrus Health Network in Hialeah, FL is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff, taking into account any special dietary restrictions they may have. Housekeeping services are provided to ensure that the living spaces are clean and organized.
Citrus Health Network also offers various outdoor spaces where residents can relax and enjoy the fresh air. Wi-Fi and high-speed internet access are available throughout the community, allowing residents to stay connected with loved ones and engage in online activities.
In terms of care services, trained staff members are available to assist residents with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive appropriate medical care. Medication management is provided to help residents stay on track with their medication schedules.
Transportation arrangements for medical appointments are made for the convenience of the residents. Additionally, there are nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals for easy access to various amenities and services.
Overall, Citrus Health Network provides a comfortable and supportive environment for seniors requiring assistance with daily tasks while promoting an active lifestyle through scheduled daily activities.
Citrus Health Network offers competitive rates for its services when compared to the broader Miami-Dade County and state averages. For semi-private rooms, costs range from $2,999 to $4,200, positioning them slightly above the county average of $2,250 but below the state average of $3,009. In terms of private accommodations, Citrus Health Network charges between $4,000 and $5,000; while this is higher than the county's average of $3,304 and also exceeds the state's typical cost of $3,699. This pricing structure reflects a commitment to providing quality care within a supportive environment while navigating the financial landscape in both local and statewide contexts.
Citrus Health Network is located at 1339 South East 9 Avenue, Hialeah, FL 33010 in Miami-Dade County, Florida
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