All Star Home Health in Lauderdale Lakes, FL

Pros

• There is at least one staff member with integrity and strong work ethics.
• There is hope that the agency will improve its services.
• The reviewer remains with the agency because of that employee's integrity and ethics.

Cons

• The agency is described as lacking integrity and organization.
• It is considered unreliable and irresponsible.
• It provided very poor and inadequate nurse staffing and coverage.
• The agency’s manager reportedly did nothing to resolve the issues.
• The staff are seen as all talk and no action.
• The person in charge of nurse staffing allegedly makes excuses and fabrications to avoid accountability.
• Repeated complaints to the agency reportedly went unaddressed.
• Nurses allegedly arrived and left at arbitrary times, with the agency condoning this behavior.
• An unethical nurse was reported with proof, but no disciplinary action was taken.
• The agency reportedly tried to reinstate the nurse despite knowledge of misconduct.
• Dealing with the agency has been described as a nightmare and not worth it.
• The Lauderdale Lakes location is said to require investigation and closure.
• A staff member named Amanda is described as unprofessional, loud, ghetto, and uneducated.
• Aides are accused of theft, including stealing from a child, and of lying about visits and not working.

Review

This Lauderdale Lakes home health option is best suited for families that can act as au pair coordinators for care: those who tolerate significant scheduling volatility, who are ready to monitor every visit, and who will switch providers if promises go unmet. It is not a fit for anyone counting on consistent nursing coverage, predictable routines, or steady, ethical care without close oversight. In short, it only works for households willing to take a hands-on, risk-aware approach to in-home support.

Too many families will find alternatives worth pursuing. The reviews paint a troubling picture for clients needing reliable, accountable service, especially for special-needs individuals or children. Repeated claims of missed visits, unfulfilled staffing promises, and a pattern of unresponsiveness from management create a risk disproportionate to any convenience. The combination of alleged theft, unprofessional behavior, and a lack of corrective action signals fundamental weaknesses that outpace any potential upside.

There is a narrow thread of potential positives, but they do not redeem the overall risk. At least one reviewer notes that integrity and strong work ethics exist within a portion of the staff, which hints that capable caregivers can indeed show up and provide quality care. Yet that minority is overwhelmed by systemic issues: staff shows up inconsistently, scheduling is unreliable, and accusations of deception or evasive behavior by the leadership undermine trust. A single dependable employee cannot compensate for ongoing coverage gaps and management inaction.

The consequences of these dynamics are acute for families weighing in-home care. When nurses arrive late or not at all, when aides leave early, and when allegations of theft or misconduct go unaddressed, safety and continuity of care suffer. The emotional toll, constant vigilance, repeated complaints, and fear of who will show up next, makes this option hard to sustain for anyone with serious care needs. For families already navigating complex medical or developmental needs, the instability can exacerbate health risks and stress.

If choosing to engage with this provider, insist on concrete, enforceable safeguards. Request a fixed, guaranteed schedule with a single, clearly assigned care team and a dedicated supervisor. Demand up-front, thorough background checks for all staff, along with a transparent incident reporting and resolution process. Require a formal written service agreement that outlines contingency plans for no-shows, plus a short, clearly defined trial period with measurable benchmarks. Verify billing practices, verify that replacements meet credentialing standards, and obtain a direct contact who will be responsive to concerns on a set escalation path.

Ultimately, the balance tilts toward steering families toward providers with proven reliability and accountable leadership. The accumulated experiences reflected in the reviews suggest that, at present, this agency is unlikely to deliver the steady in-home care that most seniors or medically complex children require. The prudent choice is to prioritize options with consistent staffing, transparent communications, and a demonstrated commitment to safeguarding vulnerable clients, even if that means paying a bit more or investing more upfront to secure truly dependable care.