All Star Home Health

Pros

• There is an employee at All Metro Home Health Care who has integrity and great work ethics.
• The reviewer stays with the agency because of that employee's integrity and strong work ethics.
• The reviews acknowledge that at least one staff member demonstrates integrity and good work ethics.

Cons

• The agency lacks integrity and organization; they are unreliable and irresponsible.
• They provide very poor and inadequate nurse staffing and coverage.
• The manager does nothing to resolve issues; they are all talk and no action.
• Complaints are ignored; nothing is done to address them.
• Nurses come and leave at will, and the agency seems to condone this behavior.
• A nurse's unethical behavior was not addressed; the agency failed to reprimand.
• They even tried to have the nurse return despite concerns.
• The agency lies about staff arrivals; aides claim to knock but no one shows up.
• Very few aides actually work; many sit and do nothing.
• Theft occurred by aides, including alleged theft from a child.
• The Lauderdale Lakes location should be closed; Amanda is unprofessional, loud, ghetto, and uneducated.
• The company sucks; they know it; only one employee has integrity and great work ethics.

Review

What follows is a detailed, all-encompassing account of the experiences shared by families and individuals who sought care from this home health agency. Across multiple reviews, a troubling pattern emerges: a serious mismatch between the needs of special-needs children and disabled clients and the agency's ability to deliver reliable, ethical, and professional service. The overarching emotion is one of frustration and ongoing worry, with many families describing their interactions as a continual struggle to get basic, consistent care for their loved ones.

Several reviewers describe a fundamental lack of integrity and organization at the agency. They portray a system that is unreliable and irresponsible, where scheduling and staffing are inconsistent to the point of endangering the well-being of patients who rely on skilled nursing and consistent support. The sense conveyed is that management is aware of problems but slow or unable to implement fixes, leaving families feeling that promises are made but rarely kept. The impression left is that the agency tolerates ongoing staffing gaps as a norm rather than addressing them with urgency and accountability.

A prominent thread in these experiences concerns nurse staffing and coverage. Reviewers allege that those in charge of staffing continually offer excuses or fabricate explanations to avoid accountability. The result, they say, is nurses who arrive late, leave at arbitrary times, or simply fail to show up, while the agency itself appears to tolerate this behavior. Complaints lodged by families about unreliable nursing coverage are described as going unaddressed, leaving caregivers to fend for themselves and to scramble for alternative arrangements - often at great emotional and logistical cost.

The handling of misconduct by staff is another major point of contention. One reviewer recounts reporting a nurse with unethical behavior and even providing pictures as proof, only to see no disciplinary action taken. The claim is that the agency would even consider allowing the same nurse to return, which compounds the fear for families who depend on these professionals for intimate, critical care. This sense of inaction and the perceived lack of accountability contribute to a broader distrust of the agency's ability to safeguard vulnerable clients.

Stories of being stood up or deceived are recurring as well. Families report that someone is supposed to come, only to be told later that the person did come or that they knocked, while family members watch from the window and see nothing but empty space. The sentiment across these accounts is that very few aides actually work; many will sit idle for long periods, doing little if anything to help. The combination of missed visits, unhelpful excuses, and a perceived tolerance of lazy or evasive behavior creates a climate of frustration and anxiety for parents and guardians who are trying to care for a child with special needs.

The most troubling accusations extend to theft and unethical conduct by aides. One reviewer specifically mentions a nurse who allegedly stole money from an autistic child, describing the act as incredibly callous and shocking. Other reviews echo this sense of mistrust, suggesting that theft and dishonesty are not isolated incidents but part of a broader pattern within the agency's workforce. The fear and anger expressed by families are palpable, as they warn others to avoid exposure to such risks and question whether safety and security are ever truly prioritized.

Within the workforce dynamics, several critics note the pay and treatment of aides as a source of widespread discontent. Aides allegedly complain about being underpaid and about mistreatment by the agency, a combination that many readers interpret as contributing to low motivation, poor performance, and a higher likelihood that staffing will falter. While one reviewer acknowledges the presence of an employee with integrity who remains with the company, the broader tone is that such individuals are exceptions rather than the rule, and their continued presence does not compensate for the overall dysfunction described.

Location-specific concerns also appear, with particular emphasis on the Lauderdale Lakes operation. A reviewer singles out a staff member named Amanda as unprofessional, loud, and uneducated, suggesting that her behavior has a negative impact on the client experience. The complaint extends beyond one person to a claim that the business next door has corroborated negative impressions about Amanda, painting a broader picture of a workplace culture that lacks professionalism and discretion. The reviewer expresses serious concerns about sharing personal information with the agency, and notes the intention to file complaints with state authorities, reflecting a broader belief that the location should be investigated or even closed.

Taken together, these accounts sketch a stark portrait of a home health agency that many families feel fails to protect the most vulnerable among them. The narratives warn prospective clients to do careful research, to seek out references, and to proceed with caution given the potential for missed visits, unprofessional conduct, and risks to safety and trust. While one reviewer concedes that there may be some staff members who demonstrate integrity and dedication, the overall sentiment is that the company as an institution is not meeting the needs of its clients, and that the burden of proving otherwise rests with the agency through demonstrable action and reliable improvements. For families navigating care for special needs and disability, the message is clear: proceed with extreme caution and prioritize alternatives if possible, to avoid the repeated headaches and distress described by these experiences.

This area of Lauderdale Lakes, Florida offers a variety of amenities and services that may be of interest to seniors looking for a convenient and comfortable living environment. With multiple pharmacies such as Walgreens and CVS nearby, accessing medications and healthcare supplies is easily accessible. In addition, there are several parks in the vicinity, including Royal Palm Park and Central Broward Regional Park, providing opportunities for outdoor recreation and relaxation. Various dining options like Circus Bar and Popeyes Louisiana Kitchen offer a diverse selection of cuisine. Medical facilities like Pom MRI and Imaging Center and University Hospital And Medical Center are also conveniently located for healthcare needs. Overall, this neighborhood provides a well-rounded community with resources tailored to the needs of older individuals.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.3 miles)
• Walgreens (1.3 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)

Parks

• Royal Palm Park (2.2 miles)
• Central Broward Regional Park (3 miles)
• Firefighters Park (5.4 miles)
• Holiday Park (5.4 miles)
• Deicke Park (6.2 miles)
• George English Park (6.2 miles)
• Hugh Taylor Birch State Park (6.9 miles)

Restaurants

• Circus Bar (3.1 miles)
• Jesse's Xtreme Sports Bar (3.6 miles)
• Popeyes Louisiana Kitchen (4.2 miles)
• Scandals Saloon (4.2 miles)
• Matty's (4.4 miles)
• Drynk Bar & Lounge (4.5 miles)
• Hunters (4.5 miles)

Physicians

• Pom MRI and Imaging Center (3.2 miles)
• Care Resource (3.3 miles)
• Eye Centers Of South Florida (4.5 miles)
• Midland Medical Center (4.8 miles)
• Arnoldo Ghitis, MD (5.4 miles)
• Skin Institute (5.5 miles)
• Miami Cancer Institute | Plantation (6.5 miles)

Cafes

• Starbucks (3.4 miles)
• Habibi Hookah Lounge (6.6 miles)
• Starbucks (7 miles)

Transportation

• Cypress Creek Station (3.6 miles)
• Brightline (5.5 miles)

Hospitals

• University Hospital And Medical Center (3.7 miles)
• UM/Sylvester Clinics At Plantation (6.1 miles)

Theaters

• AMC DINE-IN Coral Ridge 1 (5.6 miles)

Places of Worship

• Coral Ridge Presbyterian Church (5.7 miles)