Welcome Back Home Care

Pros

• The reviews consistently describe Welcome Back Home Care as compassionate and professional.
• The caregivers are repeatedly described as kind, respectful, and attentive.
• Families feel comfort and peace of mind knowing their loved ones are in good hands.
• The team communicates clearly and keeps families in the loop.
• Staff are seen as going above and beyond to make clients feel safe and comfortable at home.
• Claudia, Patricia, and Lee receive frequent praise for responsiveness and support.
• The leadership is viewed as personally caring for each client to ensure high-quality care.
• The agency is highly recommended for timely and effective issue resolution.
• Many reviewers state they would highly recommend Welcome Back Home Care.
• Aides are noted for being capable, professional, and caring.
• The service is described as available 24/7 and reliably supportive.
• The company is praised for helping navigate insurance and connecting families with appropriate professionals.

Cons

• They claim the company is not a Florida Home Health Agency but an independent contractor referral service that charges Home Health Agency rates while not providing protections or case management.
• They state that by law the organization cannot supervise anything happening in the client's home, and charging agency prices without protections is wrong.

Review

The experiences shared about Welcome Back Home Care paint a clear picture of a company deeply committed to compassionate, professional in-home support. Across numerous stories, families described caregivers who were not only kind and respectful but also genuinely attentive to both the physical and emotional needs of their loved ones. The care they provided was framed as a source of comfort and security, with many noting that their loved ones were treated with dignity and warmth in the familiar setting of home.

A consistent thread through the testimonials is the sense of safety and personal connection the team cultivates. Families appreciated how the care gave them peace of mind, knowing their relatives were in capable hands and that communication with the team was clear and ongoing. Several reviewers highlighted how the staff helped their loved ones feel valued and comfortable in their own homes, which in turn eased the stress for the entire family. The emotional support and steady presence described by these families go hand in hand with the practical aspects of care, creating a holistic sense of well-being.

There are numerous specific stories that reinforce the sense of trust the company has built. One family cared for a sister with advanced dementia, who received 24/7 support during a long and difficult journey. They spoke with heartfelt gratitude for the thoughtfulness, trustworthiness, and high-quality care their sister received, and they noted the caregivers' dedication in helping her transition into a facility when needed. Other families highlighted the exceptional performance of individual team members - caregivers who were described as excellent, professional, personable, and capable of forming strong bonds with their clients. The team's leadership also came in for praise, with references to Claudia Bayarri as an amazing client specialist and scheduler who was always available, supportive, and responsive; Lee Berkowitz was described as a caring leader who personally takes an interest in every client.

The day-to-day reliability of services was another recurring theme. Families spoke of timely responses, consistent scheduling, and a level of engagement that made it possible for caregivers to handle emergencies or unexpected needs with confidence. Clients and their families valued the guidance provided by Claudia when it came to understanding services, insurance coverage, and connections to appropriate physical therapy providers. The ability of Welcome Back Home Care to facilitate seamless coordination between care, insurance, and ancillary services was repeatedly cited as a significant benefit, along with the reassurance that the team would handle issues promptly and professionally.

Several testimonials emphasized the practical impact of the care on quality of life. One reviewer, who had suffered a massive heart attack, described receiving the most capable and friendly aides who addressed every need and supported them comprehensively. Another family recounted how staff members helped their mother - who lived far away - feel secure and well cared for, with the office staff, including Claudia and Lee, maintaining consistent communication and ensuring that adequate support was available around the clock. Across these stories, the consistent message was that the agency's presence relieved anxiety, enabled independence at home, and offered dependable support during health challenges.

There is also a note of healthy skepticism from at least one reviewer, reminding potential clients that there can be complexity behind any care arrangement. This reviewer described the company as not being a Florida Home Health Agency but rather an independent contractor referral service that charges agency-like rates without the protections and case management typically associated with licensed agencies. They cautioned that the "buck stops" with individual contractors and suggested that prospective clients verify licensing, supervision, and protections. This dissenting view provides a useful counterpoint for families to consider as they evaluate options, though it sits in sharp contrast to the overwhelmingly positive experiences shared by many other clients.

Overall, the consensus from these reviews is striking in its warmth and gratitude. Families repeatedly described Welcome Back Home Care as a "very special place" with a leadership team that genuinely cares about each client. They spoke of the owner's hands-on involvement, the exceptional staff - often naming individuals who went above and beyond - and a level of responsiveness that helped families navigate difficult journeys with dignity and reassurance. If a family is seeking in-home care that combines professional standards with heartfelt compassion, the stories suggest Welcome Back Home Care is a trustworthy option that many families have come to rely on, especially when a loved one's need is ongoing, complex, or emotionally challenging.

This part of Delray Beach, Florida, is a vibrant and convenient area for senior living. With a variety of dining options such as Chick-Fil-A, Surf Shack Subs, and Elisabetta's Ristorante Bar Pizzeria nearby, residents have plenty of choices for meals. There are also several pharmacies including CVS Pharmacy and Walgreens within close proximity for easy access to medications. For outdoor recreation, there are several parks like Spanish River Park and Mizner Bark Dog Park nearby. In terms of healthcare, there are various physician offices and medical centers available such as Personal Physician Care PA and National Spine & Pain Centers. Additionally, the area offers places of worship like Congregation B'nai Israel for spiritual support. Cinemark Premier theater is also just a short drive away for entertainment options. Should any medical emergencies arise, Christine E. Lynn Women's Health Center hospital is located within a reasonable distance from this neighborhood. Overall, this part of Delray Beach provides a convenient and lively environment with various amenities suitable for senior living.

Restaurants

• Chick-Fil-A (0.1 miles)
• Surf Shack Subs (0.7 miles)
• Delray Beach Club (0.7 miles)
• McDonald's (0.8 miles)
• Tin Roof (1.5 miles)
• Elisabetta's Ristorante Bar Pizzeria (1.5 miles)
• El Camino (1.6 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.6 miles)
• Walgreens (1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Humana Pharmacy (2.9 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Spanish River Park (2.8 miles)
• Caloosa Park (3.7 miles)
• Gulfstream Park (4.7 miles)
• Mizner Bark Dog Park (5 miles)
• Boca Tierra Park (5.4 miles)
• Ocean Front Park (6.5 miles)
• Ezel H. Community Park (7.4 miles)

Physicians

• Personal Physician Care PA (2.9 miles)
• Dermatology of Boca (3.3 miles)
• National Spine & Pain Centers - Delray Beach (3.7 miles)
• Cohen Medical Associates (4.5 miles)
• Diagnostic Centers Of America (4.6 miles)
• Boynton Eye Institute PA (4.8 miles)
• Florida Eye Microsurgical Institute (5.2 miles)

Cafes

• The Original Brooklyn Water Bagel Co. (3.5 miles)
• Starbucks (3.7 miles)
• The Seed (4 miles)
• Panera Bread (5.2 miles)
• Starbucks (5.9 miles)
• Starbucks (6 miles)
• Starbucks (6.2 miles)

Places of Worship

• Congregation B'nai Israel (4.8 miles)

Theaters

• Cinemark Premier (5 miles)
• Cinemark (6.9 miles)

Hospitals

• Christine E. Lynn Womens Health Center (5.7 miles)