Living Assistance Service

Pros

• Visiting Angels is consistently praised as caring, professional, and life-changing.
• Caroline is described as exceptional - kind, attentive, and proactive.
• Denise is noted for being accommodating, responsive, and supportive, often meeting clients in person to start care.
• The caregivers are reliable, knowledgeable, and truly compassionate, providing both companionship and practical help.
• Families report peace of mind and trust knowing their loved ones are safe and well cared for.
• The team handles hospital-to-home transitions smoothly, with prompt and coordinated service.
• In-home care includes light housekeeping, meal preparation, laundry, PT support, and even dog-walking.
• Clients highlight the staff's warmth, empathy, and genuine care as standout qualities.
• The agency is described as treating clients like family and going above and beyond.
• Caregivers assist with at-home exercise and rehabilitation, helping clients progress.
• The overall experience is described as outstanding, with reliable and compassionate care.
• Many reviews emphasize that the angels are there when needed, providing comfort and security.

Cons

• One reviewer warned that if expectations are not set, there can be horror stories and promises unfulfilled.

Review

Visiting Angels has clearly become a lifeline for families facing health crises and aging at home. Across a wide range of experiences in Delray Beach and the surrounding area, the throughline is a deep sense of relief, trust, and genuine care. Families describe caregivers who arrive promptly, stay engaged, and bring not just practical help but warmth, companionship, and steady reassurance. The common thread is that these services are more than tasks; they are a bridge back to safety, comfort, and dignity during stressful times. The backbone of that experience, time and again, is the way Denise and the team coordinate with families to match the right caregiver to the moment, turning worry into confidence.

One intimate and powerful pattern in these reviews is the way Denise, the care manager, and the caregivers become intimately connected with each family's needs. In the first story, Denise connects a family with Caroline, and Caroline's response goes beyond the call of duty when a mother falls and must be taken to the doctor while her daughter is out of town. The gratitude is overwhelming as the family credits Denise and Caroline with looking after their loved one when there was no one else present, underscoring a level of dedication that feels almost familial. This same sense of partnership appears in other stories where Denise's accessibility and responsiveness are repeatedly highlighted as essential to starting care smoothly and keeping it consistent.

The breadth of services and the speed with which help can be deployed are other recurring themes. In another account, a sudden health crisis for a husband required post-hospital support that included light housework, meal preparation, laundry, dog-walking, and assistance with physical therapy. The family notes that a capable caregiver arrived within 48 hours and became an integral part of the home routine, bringing kindness, competence, and reliability during a vulnerable transition. This demonstrates Visiting Angels' capacity to mobilize practical, non-nursing support quickly, enabling families to manage recovery in familiar surroundings rather than in a facility.

The personal touch is also evident in hospital settings, where caregivers like Caroline provide companionship and reassurance to patients, ensuring they are comfortable and not alone. Families repeatedly mention Caroline as kind, attentive, and compassionate, with the added value of a caregiving presence that eases the hospital experience for loved ones. Denise's role extends into the hospital lobby, where she meets families to complete paperwork and set up ongoing care, further reinforcing the sense that families are guided through a daunting process with warmth and professionalism.

End-of-life and long-term caregiving stories reflect the reliability and tenderness that define these services. Several accounts describe caregivers who stayed with Dad or Mom through challenging transitions, offering consistent support and becoming a blessing to the entire family. The testimonies mention multiple caregivers who connected with aging loved ones, providing not only practical help but emotional presence that makes a difficult period more manageable. In some cases, two caregivers were involved, and families express heartfelt appreciation for the way the team together could carry the caregiving load toward a calmer, safer, and more dignified end-of-life experience.

There are also poignant reminders of the broader, sometimes challenging realities of caregiving. One review, while overwhelmingly positive, includes a caution about unmet expectations and promises - yet even here the emphasis remains on the power of communication and the ability of Visiting Angels to respond with capable, personable care. Several reviews specifically celebrate the way staff - denise, Tiffany, and others - come through with quick action, qualified caregivers, and a level of attentiveness that makes family members feel seen and supported. The recurring appreciation for the team's warmth - whether through a caregiver who is "kind, knowledgeable and communicative" or a care manager who "goes above and beyond" - paints a picture of a company that treats caregiving as a genuine vocation.

The personal accolades extend beyond a single caregiver or family story. Claire, Maggie, Kelly, Elizabeth Chen, and a host of other named caregivers are celebrated for professionalism, proactivity, and a skillful blend of competence and compassion. Claire's "superstar" status reflects a broader pattern of caregivers who are not only capable but forward-thinking, anticipating needs and ensuring that exercise, meals, and social engagement continue in the home. Elizabeth Chen is highlighted as a caregiver who embodies empathy and flexibility, reinforcing the sense that each family can find a compatible match who supports recovery, routine, and dignity every day.

Taken together, these testimonials paint a portrait of Visiting Angels as more than a home-care agency. They are described as "angels" in the most meaningful sense: reliable, caring professionals who equip families with peace of mind, knowing their loved ones are safe, loved, and well cared for, even at a distance. Families repeatedly emphasize the comfort that comes from having a trusted team in place: responsive coordinators, steadfast caregivers, and a culture that treats each client like a cherished family member. Whether it's a hospital discharge, a knee replacement, a shift to assisted living, or ongoing companionship for a bedridden loved one, the stories converge on one core message: when the going gets tough, Visiting Angels is there - with heart, competence, and a shared commitment to dignity in care.

Restaurants

• Poppies (0.7 miles)
• Hunan Gardens Chinese Restaurant (0.7 miles)
• Burger King (2 miles)
• Wendy's (2.1 miles)
• La Bamba Mexican Spanish (2.2 miles)
• McDonald's (2.5 miles)
• Nino's Of Delray (3.2 miles)

Physicians

• Personal Physician Care PA (0.7 miles)
• Cohen Medical Associates (1.9 miles)
• Diagnostic Centers Of America (1.9 miles)
• National Spine & Pain Centers - Delray Beach (2 miles)
• Dermatology of Boca (4 miles)
• Retina Group of Florida (4.6 miles)
• Boca General & Family Medicine (4.7 miles)

Pharmacies

• Humana Pharmacy (0.8 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)

Cafes

• The Original Brooklyn Water Bagel Co. (2.3 miles)
• The Seed (2.4 miles)
• Starbucks (2.9 miles)
• Starbucks (4.2 miles)
• Starbucks (4.6 miles)
• Starbucks (5.8 miles)

Places of Worship

• Congregation B'nai Israel (2.5 miles)
• B'nai Torah Congregation (6.6 miles)

Parks

• Boca Tierra Park (2.9 miles)
• Mizner Bark Dog Park (3.4 miles)
• Spanish River Park (4.2 miles)
• Caloosa Park (5.1 miles)
• Gulfstream Park (6.9 miles)

Theaters

• Cinemark Premier (3.7 miles)
• Regal Shadowood (6.2 miles)

Hospitals

• Christine E. Lynn Womens Health Center (5 miles)
• West Boca Medical Center (6.8 miles)