Kings Point in Delray Beach

Pros

• The community offers great activities, well-maintained gyms, a wonderful theater and shows, many pickleball courts, beautiful pools, a bistro, and numerous clubs.
• The facilities are wonderful, with multiple club houses and pools, plus equipped spaces, pools, hot tubs, and meeting rooms.
• Residents enjoy very low-priced shows, usually twice a week.
• The par-3 golf course is well kept, with friendly front-desk staff.
• The East End Cafe's waitress Denise is professional, friendly, and personable, and guests enjoy being waited on by her.
• Security is a strong point, described as good and a top feature.
• The landscaping is lovely and well maintained.
• The community is described as pretty for living and a great retirement community.
• There is a lot available for everyone in the community.

Cons

• They describe the service as the worst, with staff constantly on their phones and not paying attention to customers.
• They claim the staff ignore orders and never thank customers.
• They report a quesadilla order arrived missing sour cream and salsa, and that staff knew this but didn't tell them.
• They accuse management and directors of shady, illegal activities and of retaliating against people who speak up.
• They describe Kings Point as a surveillance-heavy, controlling environment where rules are enforced harshly and residents feel mistreated.
• They criticize HOA fees as exorbitant and rising dramatically with little transparency about maintenance.
• They say security is ineffective, only letting cars in, not responding to calls, and enforcing ID limits with fees.
• They report pest problems and aging infrastructure, with insect-infested units.
• They claim pet policies are inconsistently enforced, with some residents having multiple pets without proper documentation.

Review

A wide spread of reviews paints a picture of a community and service landscape that is, in parts, chaotic, expensive, and tightly policed, with a heavy mix of strong opinions about both management and daily living. On one end of the spectrum, a local restaurant is faulted for consistently poor service - an impression reinforced by repeated complaints that a young employee sits on her phone, seems disengaged from customers, and fails to properly handle orders or communicate about missing accompaniments. One patron even recounts going home with a quesadilla missing sour cream and salsa, only to be told - after returning - that the staff "knew they didn't have any" but didn't think it was important to mention it. The reviewer's frustration isn't solely about a single bad meal; it's about a broader sense that accountability and courtesy have eroded, with the overall impression that the place keeps slipping and would deserve zero stars if that were an option.

Several reviews widen the lens to critique the governance and ethics of the broader properties and organizations in the area. One reviewer makes a sweeping accusation about Valencia, claiming directors engage in illegal activities and retaliate against people they dislike, describing the management as "shady" and implying a level of corruption. The sentiment isn't isolated to one person's experience but recurs as a theme across multiple passages, where residents question transparency, fairness, and the integrity of leadership. The same voice describes a sense of distrust toward the administration that feels deeply personal and systemic, painting a picture of an environment where residents feel targeted and powerless.

Kings Point, in particular, becomes a focal point for grievances about governance, safety, and cost. A number of reviewers condemn the management company Vesta and "most directors" as "awful and insensitive to seniors," accusing the community of being heavy-handed and manipulative. The pet policies emerge as a flashpoint: residents with service or support animals complain about the process and the cost (roughly $60 for a pet ID and an application), while others note that some residents with multiple pets are treated differently or protected in ways that feel unfair. One person goes so far as to describe living there as a "concentration camp type of living," alleging aggressive surveillance and soft coercion, with security staff who overstep, and a feeling that any attempt to defend oneself is dismissed. The sense of being watched, policed, and restricted looms large in this set of reviews, which also claim that the board favors a closed, clubby atmosphere rather than community-wide fairness.

Even within the same general area, the financial dimension looms large. Several reviews underline a steady drumbeat of rising HOA fees with little visible justification. One account claims HOA dues jumped from $504 in 2022 to $868 in 2024, along with complaints that residents are constantly being told what they cannot have inside their own units, accompanied by frequent compliance letters for almost anything. The frustration isn't only about cost increases; it's about the perception that money is spent in ways residents don't see or approve, while day-to-day repairs and safety concerns (like a large hole in a fence) go unaddressed for months. The impression left is one of a system designed to extract wealth without delivering commensurate value or transparency.

There are pockets of strongly negative sentiment about specific rules and practices, as well as moments of balanced or even positive reporting about amenities. Some reviewers acknowledge "great activities, nice maintained gyms, wonderful theater & shows, many pickleball courts, beautiful pools, bistro, many clubs," with the writer identifying as a snowbird who is active and satisfied with the breadth of offerings. Another line notes that the community is "an old development," yet still has substantial facilities and programming; they describe multiple clubhouses, four indoor pools, and a humongous theater, praising the potential for residents to enjoy a robust social life. In contrast, others lament that pets are not allowed - an irony given the discussions about pet policies elsewhere in the same set of reviews. The same range of views appears again in mentions of golf, where people praise the course and the staff at the front desk, while others point to friction over access rules and the overall aging infrastructure.

The reviews don't shy away from sharper, more specific incidents either. One family recounts a policy-based indignity at a Par 3 course, where an eight-year-old girl wearing a sleeveless golf shirt was refused entry and publicly humiliated, an episode seen as emblematic of hypocritical enforcement that harms children just as readily as adults. Another reviewer describes a long-running maintenance issue - a hole in an outer fence - that has persisted for nine months despite repeated reports to security, maintenance, and office staff, with the board meeting agenda repeatedly blocking discussion. There's also a candid field report of a staff member being ridiculed in the office while trying to renew personal and vehicle documents, framed as a stark example of how staff treat residents over 55 with little professionalism. Taken together, these anecdotes sketch a climate where policy friction, poor customer service, and slow problem resolution culminate in ongoing frustration.

Some reviewers go beyond personal anecdotes to critique the larger governance model, singling out management companies like Castle Group as being preoccupied with incremental fee increases rather than with tangible maintenance or resident satisfaction. They describe HOA dues doubling in a short period and question who truly benefits from these escalations. There are even grudges against the real estate dynamics that police who stays and who leaves, with several voices urging people to reconsider buying into the community, to look elsewhere, and to be aware of what they're getting into before committing financially. Yet within these criticisms lies a thread of admiration for what the communities can offer: security, strong landscaping, club facilities, multiple pools, and a thriving schedule of shows and social events that many residents clearly value and enjoy.

In the end, the collection of voices presents a complex portrait: a place with abundant amenities, a well-outfitted social scene, and strong security that some residents praise, paired with ongoing concerns about governance, cost transparency, rule enforcement, and service reliability. The sentiment is not monolithic - some people speak of a genuinely vibrant retirement lifestyle with access to golf, theaters, clubs, and fitness facilities; others feel trapped by high fees, restrictive policies, and a disconnect between administration and resident needs. For anyone considering living in these communities, the takeaway is that the upside - robust amenities, safety, and an active social calendar - coexists with a persistent, sometimes searing, critique of management practices, upkeep, and the perceived fairness of the rules that govern everyday life.

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Humana Pharmacy (2.2 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Wendy's (0.4 miles)
• Nino's Of Delray (1.3 miles)
• Burger King (1.8 miles)
• Poppies (2.1 miles)
• Hunan Gardens Chinese Restaurant (2.1 miles)
• Sicilian Oven (2.1 miles)
• La Bamba Mexican Spanish (2.5 miles)

Physicians

• Diagnostic Centers Of America (0.4 miles)
• Cohen Medical Associates (0.4 miles)
• National Spine & Pain Centers - Delray Beach (1.5 miles)
• Personal Physician Care PA (2.2 miles)
• Diagnostic Centers of America (5.2 miles)
• Orthopedics of the Palm Beaches (5.2 miles)
• Boynton Beach Skin (5.3 miles)

Cafes

• The Original Brooklyn Water Bagel Co. (1.9 miles)
• The Seed (4.6 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)
• Starbucks (6.1 miles)
• Starbucks (6.5 miles)

Places of Worship

• Congregation B'nai Israel (4.3 miles)

Parks

• Boca Tierra Park (4.4 miles)
• Caloosa Park (5 miles)
• Mizner Bark Dog Park (5.4 miles)
• Spanish River Park (6.4 miles)

Theaters

• Cinemark Premier (5.7 miles)
• Regal Shadowood (6.5 miles)
• Cinemark (6.8 miles)

Hospitals

• Baptist Health Bethesda Hospital West (6.1 miles)