The Heritage Waterside in Daytona Beach Shores, FL
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Information last verified:
3704 Cardinal Boulevard, Daytona Beach Shores, FL 32114
For more information about senior living options: (844) 490-3973
The reviews consistently describe Heritage Waterside as beautiful, clean, and well-managed with a culture of caring. Residents and families note that the staff are tremendous, friendly, and attentive, making everyone feel valued. Mary Noss, the executive director, is praised as a wonderful leader who treats residents like family. The dining area is described as restaurant-like with delicious, chef-prepared meals and many choices. The facility’s location on the Halifax River provides picturesque views and beautiful sunsets that residents enjoy from their rooms and common areas. Families feel safe and at ease, confident that their loved ones are in good hands and aging in place when possible. The community is described as welcoming and family-like, with residents forming genuine friendships. A wide variety of activities, programs, and outings keeps residents engaged and happy. Transitions for new residents are made smoother by caring staff and flexible accommodations. Heritage Waterside is regarded as top-notch among area-assisted living facilities, worth recommending and touring.
The building is infested with cockroaches, and management knows but does nothing, suggesting families should look elsewhere. There is a policy of not admitting Black residents, while staff are still employed there. The management and the staff are described as awful to work for and with. The reviewer simply describes the facility as horrible. There is hypocrisy noted in how safety or mask policies were enforced.Heritage Waterside in Daytona Beach Shores is best suited for seniors and families who want a polished, riverfront assisted living experience that blends hotel‑like ambiance with genuine, hands‑on care. The community consistently attracts residents who value a welcoming, cruise‑ship–style atmosphere: chef‑driven dining, spacious rooms with water views, a robust activities calendar, and a leadership team that treats residents like family. It is especially strong for those seeking an option that can grow with needs, from independent living to assisted living and memory care, without uprooting the person as needs evolve. The setting matters here, with sunsets over the Halifax River, convenient access to the beach, and the sense that life moves at a relaxed, resort pace while still delivering dependable support when matters arise.
Those who may want to consider alternatives include families prioritizing an ultra‑clinical environment or those who require a perfectly pest‑free, emotionally neutral setting. A small cluster of reviewers raised red flags that cannot be ignored: at least one report of an infestation issue, and a few comments about management behavior or culture that felt overly rigid or exclusive. Another review referenced a discriminatory stance, even if singular in tone. While these are outliers in a sea of praise, they signal the importance of a careful, on‑site evaluation, especially for families that cannot tolerate pest concerns, or that insist on unambiguous, equitable policies and proactively transparent leadership. If such concerns carry heavier weight, comparison with other Volusia County options is prudent.
The strongest positives here orbit around leadership, caring culture, and the reliability those create day to day. Mary Noss and Corey Shenk emerge repeatedly as anchor figures who foster a “you are part of the family” mindset and keep the operation from feeling like a typical institution. Reviews describe a care team that learns each resident’s names, preferences, and routines, and acts promptly when a health issue surfaces, often coordinating with doctors, therapists, and families to ensure timely, in‑room attention. The result is a community where residents feel safe, connected, and valued, with staff who remember personal details and make the daily rhythm feel personal rather than clinical. That culture of caring is what elevates Heritage Waterside above many peers, offsetting the occasional friction or criticism that inevitably arises in long‑term care settings.
On the practical side, Heritage Waterside delivers a comprehensive package that easy to justify for families weighing value against cost. The facility fronts the river, offering a dining room that residents describe as restaurant‑quality, with menu variety and chef preparation that keep meals appealing. Rooms are described as comfortable, well maintained, and often with views that make the stay feel special rather than institutional. The campus supports a broad spectrum of services: in‑house physical therapy, access to multiple physicians who can visit residents, beauty and wellness services, housekeeping, laundry, and a calendar of activities that includes outings and social events. The ability to age in place, moving from independent living into assisted living and memory care without relocating, is repeatedly highlighted as a major advantage. The setting and upkeep, cleanliness, safety, and a visible emphasis on quality, contribute to a sense of trust for families who cannot be present every day.
For decision making, the practical questions line up clearly: tour the campus at different times to observe how staff respond to residents, speak directly with Mary Noss and front‑line caregivers, and assess whether the daily routine, dining experience, and social program align with the resident’s interests and energy level. Investigate the details of the care continuum, including dementia care specifics, staff‑to‑resident ratios, and how aging‑in‑place arrangements are managed if health needs escalate. In addition, verify the pest control history and maintenance responsiveness in the specific unit you’re considering, since a couple of reviews flagged rodent or insect concerns. Ask about flexibility in room modifications, guest accommodations, and the process for coordinating with family physicians, Heritage has shown a willingness to tailor spaces and services when a move is challenging or when a resident’s needs change.
Ultimately, Heritage Waterside stands out as a top‑tier choice for families who prize leadership, a tangible sense of community, and a luxurious, resort‑like environment coupled with real care. The combination of river views, restaurant‑style dining, a broad activity slate, and a strong continuum of care translates into high confidence that a loved one can live with dignity, independence, and safety. The occasional negative note about pests or management style does not erase the pervasive experiences of warmth, competence, and reliability reported by most families. Where peace of mind matters, knowing a parent or spouse is seen, heard, and cared for, Heritage Waterside delivers.
In the final calculus, Heritage Waterside is highly recommended for families seeking a refined, caring home by the water with robust services and aging‑in‑place potential. It is a strong fit for those who want a community where staff know residents personally, where dining and amenities feel elevated, and where leadership is visible, accessible, and committed to open communication. It may be less suitable for families that cannot tolerate pest concerns, perceive management as overly rigid or unwelcoming, or require an environment with a blunter, more clinical pace. For those families, moving through at least one alternative for comparison is wise, but for most, especially those drawn to the “cruise ship” atmosphere and the proven ability to grow with a resident’s changing needs, Heritage Waterside stands out as a compelling, dependable choice.
126 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Daytona Beach International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Waterside in Daytona Beach Shores, FL is a memory care assisted living community that offers a wide range of amenities and care services for residents.
Residents can enjoy access to a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination, outdoor space, private bathrooms, restaurant-style dining, a small library, telephone services, wellness center, and Wi-Fi/high-speed internet.
The community provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Residents with specialized needs like diabetes or special dietary restrictions will find personalized care plans that cater to their needs. Medication management and transportation arrangement services are also available.
In terms of dining options, The Heritage Waterside accommodates special dietary restrictions to ensure residents receive nutritious meals tailored to their needs.
Engaging activities are an important part of life at The Heritage Waterside. Residents can enjoy concierge services and participate in fitness programs to stay active and healthy. Planned day trips and resident-run activities are organized regularly for social interaction and entertainment. Scheduled daily activities keep residents engaged throughout the week.
The location of the community is convenient with several nearby cafes, parks for outdoor recreation opportunities. There are numerous pharmacies and physicians in close proximity for easy access to healthcare services. Nearby restaurants offer a variety of dining options. Additionally, there is a place of worship nearby for those who desire spiritual support. One theater provides entertainment options for residents looking to enjoy movies or performances conveniently. A hospital located nearby ensures quick medical attention if needed.
Overall, The Heritage Waterside offers exceptional memory care accommodations with an array of amenities and care services designed to meet the individual needs of each resident in a nurturing environment that promotes overall well-being while providing access to nearby amenities and healthcare facilities.
The Heritage Waterside is located at 3704 Cardinal Boulevard, Daytona Beach Shores, FL 32114 in Volusia County, Florida
The Heritage Waterside offers a comprehensive range of features tailored to meet the unique needs of residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. Assistance with dressing and bathing ensures that individuals maintain personal hygiene and dignity, while meal preparation and service addresses nutritional needs with balanced diets that cater to specific dietary restrictions. Medication management is critical in preventing missed doses, thus maintaining health stability. Activities of daily living assistance enables residents to engage in familiar routines, promoting a sense of normalcy and independence. The 24-hour supervision guarantees safety and immediate support in case of emergencies, while the mental wellness program fosters cognitive engagement through tailored activities that stimulate memory and emotional health. Specialized memory care programming is specifically designed for varying stages of cognitive impairment, ensuring each resident receives appropriate interventions suited to their condition, ultimately enhancing their overall well-being.
The Heritage Waterside on seniors.fyi includes 12 photos including images showing floor plan, interior, bedroom, decor, architecture, studio apartment, living room, chandelier, and more.
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Interior
Outdoors
Decor
Living Room
Architecture
Bedroom
Floor Plan
Television
Lobby
Studio Apartment
