12035 Hillside Ct, Dade City, FL 33525
For more information about senior living options: (844) 490-3973
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The staff across all roles are superb, attentive, and genuinely caring. The facility is clean and the staff are extremely friendly and caring. Residents and families note that the care is wonderful and deeply appreciated. The rehab team is professional, knowledgeable, and helpful, contributing to positive outcomes. The food is consistently described as great and often served warm. The atmosphere is welcoming, with many stories of kindness and staff going above and beyond to assist families. The staff's actions - from reception to nursing to maintenance - demonstrate exceptional support during difficult times.
The rooms were small and outdated, often shared by two occupants, and felt dirty despite cleaning. There were stains on the sheets and feces on the toilet safety bars, with a German roach behind the toilet and roach bait behind the end table. The food arrived cold and there was no microwave to warm it. The bed malfunctioned one evening and maintenance was not promptly addressed. The showers were dirty and basic amenities like soap and shampoo were hard to obtain. Nurses frequently did not answer light calls, and the bell could not be heard at the nurses' station. Staff were described as nasty and short, with supervisors rolling their eyes and not listening to family concerns. The care was criticized for contributing to a loved one's decline, including bedsores from not being properly moved. A reviewer felt they were not allowed to see their own mother.Royal Oaks appears to leave a strong impression on many families and residents, with a thread of overwhelmingly positive experiences running through the mix of reviews. Across compliments to the rehab and nursing teams, the therapy staff, maintenance, housekeeping, and front-desk personnel, the common refrain is that the people make the place. Visitors repeatedly describe the atmosphere as upbeat and friendly, with care teams that genuinely seem to enjoy helping others. Food quality is frequently noted as a bright spot as well, and the overall sense is that the facility's culture centers on respect, attentiveness, and kindness.
Several reviews focus on rehab stays for loved ones and highlight especially warm interactions from staff, who are praised for turning difficult situations into manageable experiences. Families recount instances of being greeted with smiles and offered help at every turn, and they emphasize that the staff's compassion extends beyond basic medical needs to emotional and practical support. A recurring theme is that the care provided, even in an older building, often makes the experience feel more than adequate or even exceptional. One reviewer captured this sentiment by calling Royal Oaks a "diamond in the rough" and noting that the care delivered far outweighed concerns about the facilities' age or appearance.
There are standout anecdotes of staff going above and beyond. In a particularly memorable account, a family describes their final discharge efforts for a mother who was weak and unable to walk. The CNA Kara noticed the family's distress, ran from her car to assist - even with no shoes on - then enlisted maintenance staff James and Art to help finish loading belongings. The receptionist, Valerie, offered practical support and kept watch on the family as they regained their footing. The reviewer even felt that the staff's swift, compassionate actions may have "saved a life" on that day, underscoring the depth of care some teams bring to challenging moments.
However, not all experiences align with these glowing portraits. A detailed personal account raises serious concerns about cleanliness and safety, describing an environment that felt outdated and uninviting. The reviewer claimed rooms commonly housed two occupants, with sheets that were stained and a bathroom that showed signs of neglect. They described feces on the toilet safety bars and even the presence of a living German roach behind the end table, with roach bait visible in the same area. The same narrative notes that the roommate situation, a lack of attention to hygiene, and general wear-and-tear contributed to a sense that the facility's appearance did not match the care people hoped for. While acknowledging some dedicated nurses as a bright spot, this review argues that the physical environment and cleanliness undermined otherwise positive aspects of care.
Another review adds to the mixed picture by detailing a range of operational frustrations: cold meals, a lack of a microwave, a bed that malfunctioned and left the patient uncomfortable overnight, a dirty shower, delays in soap and shampoo, and a nurse call system that was unreliable or ignored. The patient also describes a sense of staff apathy, with some caregivers seeming lazy unless prodded, though there are mentions of a few good nurses who did what was needed when pushed. These experiences emphasize how important reliable infrastructure and responsive staffing are to a patient's day-to-day well-being, especially in a rehab setting where comfort and timely assistance can influence progress.
Despite these negative accounts, the narrative of consistently positive experiences remains strong. A family member who spent years supporting a loved one at Royal Oaks and eventually moved her to Pennsylvania shares a vivid vignette of care that continues to stand out. The staff are described as superb - caring, attentive, and helpful in every way. A particular moment stands out when clinicians and maintenance staff rallied to support with packing and loading, while front-desk staff offered empathy and practical help. The reviewer expresses heartfelt gratitude, stating they would miss the people at Royal Oaks and highlighting how the facility's culture of kindness persisted through the long-term relationship.
Other reviewers celebrate ongoing, high-quality, personal interactions. One patient notes a long tenure of care from staff who remained attentive across roles - from CNAs to nurses to housekeeping - during a stay that lasted more than two years for a relative. Christmas events and regular meals are described as well-organized and enjoyable, and the overall environment is depicted as warm and welcoming. The sense of partnership between the facility and families is a common thread, with praise for how staff communicate, celebrate milestones, and create a comfortable, supportive atmosphere for both residents and visitors. The care staff, from therapy to housekeeping, are repeatedly acknowledged for their dedication and empathy.
In a broader reflection on the system of elder care, some reviewers acknowledge that Royal Oaks, like any long-term care facility, wrestles with challenges beyond its walls. While many families express gratitude and relief for the care their loved ones receive, others point to systemic issues that can hamper even well-intentioned efforts. One reviewer, in particular, expresses concern about the broader state of senior care and suggests that improvements are needed at a national level. In that vein, they note Solaris Healthcare Zephyrhills as an alternative option that sometimes offers more inviting accommodations, while still emphasizing that the core struggle - providing compassionate, effective care - remains a shared priority.
Taken together, the reviews paint a nuanced portrait of Royal Oaks. The facility earns high marks for the compassion and competence of countless staff members, the warmth of interactions, and the capacity to make a difficult transition more manageable for patients and families. Yet there are credible, specific criticisms about cleanliness, room conditions, and certain responsive or operational gaps. The most convincing takeaway is that Royal Oaks shines most when its staff approach care with genuine kindness, proactive assistance, and teamwork - values that can transform a rehab or long-term stay into a positive, healing experience even as the physical environment shows its age.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bri Gardens Assisted Living Facility in Dade City, FL offers comprehensive care services and amenities for seniors in need of assistance with daily activities. This board and care home provides a comfortable and fully furnished living environment, complete with a dining room for communal meals. Residents can enjoy the outdoor space and garden, while housekeeping services ensure a clean and tidy living area.
The staff at Bri Gardens is dedicated to meeting the individual needs of each resident, providing assistance with bathing, dressing, transfers, and coordinating with healthcare providers. Medication management is also available to ensure proper dosage adherence. The facility offers diabetes diets and can accommodate special dietary restrictions.
Transportation arrangements are made for medical purposes, including transportation to doctors' appointments. Additionally, Wi-Fi/high-speed internet and telephone services are provided to keep residents connected to their loved ones.
To promote an active lifestyle, Bri Gardens offers scheduled daily activities for residents to engage in social interactions and maintain mental stimulation. Nearby amenities include pharmacies, physicians' offices, restaurants, places of worship, and hospitals for convenient access to necessary services.
Overall, this assisted living community strives to provide a warm and supportive environment where seniors can receive the care they need while maintaining independence and enjoying a fulfilling lifestyle.
Bri Gardens Assisted Living Facility is located at 12035 Hillside Ct, Dade City, FL 33525 in Pasco County, Florida
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