Information last verified:
11764 North West 30Th Street, Pompano Beach, FL 33065
For more information about senior living options: (844) 490-3973
She is a caring and great doctor who helps patients find answers to their concerns. Ms. Melissa is an asset to the pharmacy, delivering excellent service. Ms. Melissa goes the extra mile, calling to ensure patients have all their medications. Vanessa answers every question and makes the visit great. Vanessa makes shots painless and is kind and caring. Dr. Quan is down to earth, knowledgeable, patient, thorough, and personable. Dr. George and his team are extremely friendly and attentive. The staff at Annie Weaver are attentive and genuinely compassionate.
They describe the clinic as the worst they’ve visited, with long waits and repeated rescheduling of appointments. They say the front-desk staff are rude and unhelpful, showing favoritism toward English speakers. They report that certain staff, like Angela Campbell and Barbara, do not return calls or follow through on prescriptions, referrals, or lab results. They feel there is bias against non-English speakers and unfair treatment in appointment access. They characterize the service as unprofessional and the receptionists as a nightmare, with chaotic scheduling. They believe the Family Success Center location is ineffective and obstructive in providing assistance. They claim poor communication and neglect of patient needs delay care, including missed lab results and postponed mammograms.A & L Healthcare in Pompano Beach is best suited for families seeking a physician-led practice where clinicians take time with patients, demonstrate genuine care, and foster a tangible sense of a close-knit medical team. The core value is the human touch: doctors who are patient, approachable, and thorough; nurses and support staff who work to make patients feel seen; and a pharmacy component that can run like clockwork when the right staff are at the helm. For caregivers who prize relationships, clear explanations, and uninterrupted attention to medical questions, this center can deliver meaningful continuity of care.
Yet a clear caveat must guide the decision: the administrative experience at this location is highly variable. Those who depend on reliable, responsive scheduling, timely prescription refills, and prompt referrals should consider alternatives. The front desk has sparked repeated complaints about rudeness, inconsistent handling of appointments, and uneven responsiveness to calls or messages. In a setting where medical questions frequently hinge on timely referrals and medication management, these administrative friction points can significantly erode the overall value of otherwise strong clinical care.
The strongest positives center on clinical warmth and competence. Several physicians, notably Angela Campbell, as well as Dr. George and Dr. Quan, are described as knowledgeable, down-to-earth, and patient with exam rooms that feel less rushed and more consultative. The nursing staff and front-line clinicians are repeatedly praised for attentiveness and genuine interest in patient welfare. The pharmacy team, especially Ms. Melissa, exemplifies proactive medication management: refills are anticipated, coordination with manufacturers’ discounts is handled, and communication about pharmacy pickup is consistent. In practice, when the medical team is engaged, the facility delivers a level of personal attention that many seniors and families value highly.
That said, the cons consistently shadow the pros. Persistent reports cite long wait times, difficulty securing timely callbacks, and repeated failures to obtain prescriptions or referrals as requested. Several patients describe a revolving door of staff or case workers, with mixed messages about what is needed to unlock benefits, referrals, or lab results. There are also pointed criticisms about the administrative culture, claims of bias, uneven fairness in appointment allocation, and the perception that some frontline personnel are more focused on process than patient outcomes. For families balancing medical needs with the stress of navigating a busy clinic, these issues can override otherwise solid clinical care.
Balancing the two sides reveals a nuanced value proposition. The clinical team’s expertise and the compassionate attitude of many staff members create a reliable backbone for ongoing medical management, particularly for families who can compartmentalize administrative quirks. When referrals and prescriptions do flow, the system works, patients describe quick, efficient visits and sincere efforts to address concerns. However, the friction in scheduling, callback culture, and inconsistent follow-through undermine consistency, especially for those who require frequent medication changes, timely referrals to specialists, or precise lab coordination. The net value depends on a caregiver’s tolerance for navigating imperfect admin processes.
For families moving forward with A & L Healthcare, practical steps can mitigate the rough edges. Establish expectations upfront with the primary physician about timelines for referrals and lab results, and request direct lines to specific staff members who handle medication coordination. Lean on Ms. Melissa and the pharmacy team when possible to ensure refills and discount programs stay on track. When administrative challenges arise, escalate respectfully to a supervisor or the practice manager, and document dates and names of conversations to maintain momentum. It also helps to consolidate communications via a single point of contact rather than multiple staff channels.
The bottom line is clear: this community works best for families prioritizing warm, patient-centered medical care and a sense of belonging within a dedicated clinical team. If reliability of administrative processes, predictable call-backs, and friction-free referrals are non-negotiable, alternatives warrant serious consideration. For those who can tolerate the bumps in the front-office experience in exchange for high-quality medical attention and a heartfelt, team-oriented environment, A & L Healthcare remains a compelling option in the Pompano Beach area.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.A & L Healthcare in Pompano Beach, FL is a trusted and reliable assisted living community that offers Board and Care Home services as well as Respite Care. Our community provides a safe and comfortable environment for seniors who require assistance with their daily activities.
Our fully furnished facility features a dining room where residents can enjoy delicious meals prepared by our experienced staff. In addition, we offer housekeeping services to ensure that our residents have a tidy living space at all times. Outdoor spaces and a garden provide an opportunity for residents to relax and enjoy nature.
At A & L Healthcare, we understand the importance of staying connected with loved ones and the outside world. That's why we provide telephone access and Wi-Fi/high-speed internet for our residents' convenience.
Our dedicated caregivers are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate any necessary medical care. For residents with diabetes or special dietary restrictions, we offer specialized meal options to meet their needs.
Transportation arrangement for medical appointments is available to ensure that residents can easily access the healthcare they require. Additionally, our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants and hospitals for easy access to amenities and services in the surrounding area.
To enrich the lives of our residents, we schedule daily activities that cater to their interests and abilities. Whether it's socializing with fellow residents or participating in engaging activities, there's always something exciting happening at A & L Healthcare.
Choose A & L Healthcare in Pompano Beach for exceptional care services in a nurturing environment where seniors can thrive.
A & L Healthcare is located at 11764 North West 30Th Street, Pompano Beach, FL 33065 in Broward County, Florida
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