502 Southridge Road, Clermont, FL 34711
For more information about senior living options: (844) 490-3973
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Superior Residences of Clermont Memory Care inspires a broad spectrum of impressions from families and visitors, creating a portrait of a community that many find deeply comforting and supportive, while a few report significant concerns about care and safety. The collection of notes portrays a place that is often described as welcoming, family-oriented, and rich with opportunities for social engagement, yet also a setting where experiences can diverge dramatically from one family to the next depending on staff, shifts, and individual circumstances.
A recurring thread among the positive reviews is the sense of warmth and attentiveness that families encounter from the management team and direct caregivers. Reviewers repeatedly highlight Sabrina's role during tours as highly informative and reassuring, as well as the overall approachable nature of the leadership. The facility is described as respectful to residents, families, employees, and partner organizations, with a clear emphasis on listening and responding to concerns. The Director and the care team are frequently credited with maintaining a culture that prioritizes the well-being and dignity of residents, which many families say translates into meaningful improvements in daily life for their loved ones.
Several accounts celebrate tangible, heartening outcomes for residents. One reviewer notes that their 96-year-old grandmother was glad to be back among friends after a stay, and many stories speak of loved ones flourishing after joining the community. Families describe spouses and parents becoming more engaged and content, with the care team going above and beyond to meet individual needs. Medications are described as delivered on time, dietary accommodations are made for special needs, and the dining experience is generally portrayed as satisfying. A lively calendar of activities, ongoing social opportunities, and real entertainment - such as movies in a theater room and live performances in the afternoon - are frequently cited as helping residents stay engaged and connected. The facility's licensing to support aging in place is noted as a significant advantage for families seeking continuity as care needs evolve, and the two-bedroom apartments - each with its own bathroom - are highlighted for their suitability for couples and those needing more space.
The sense of community also extends to notable events and days of celebration. Families talk about open doors for outside guests during holiday gatherings, meals prepared for large groups, games with prizes, and opportunities to capture memories through photos shared on social media. Staff members - from kitchen to activities to nursing - are described as cohesive and genuinely invested in residents' happiness. The staff's compassion and professionalism - along with the recognition that a well-run activity program can foster a sense of normalcy and joy - are frequent sources of thankfulness from families who see their loved ones thriving in this environment.
Yet, the picture is not without its darker notes. A handful of reviews convey serious concerns about care quality and safety. One reviewer describes a distressing situation where their 96-year-old grandmother was showered only twice a week, and the pacemaker was reported to be showing beneath the skin, labeling the overall experience as "completely unacceptable." Another review voices a stark critique of certain night-shift staff, describing them as "horrible," overly complainive, and disengaged from residents, with accusations of abandonment and lack of compassion. These remarks underscore the reality that day-to-day experiences can vary, and that staffing dynamics - especially across different shifts - can significantly affect the quality of care and the feeling of safety for residents.
Additional concerns surface in discussions of personal losses and tangible misfortunes. One family recounts the unsettling experience of a ring going missing from a mother's finger around the time of death, accompanied by a sense of remorse from staff and an impression of insufficient accountability. Another reviewer notes the difficulty of moving a loved one into memory care and reflects on mixed experiences during the transition, acknowledging moments of warmth and genuine care alongside reports of frustration and disappointment. Taken together, these remarks highlight that even in a highly praised facility, incidents can occur that leave lasting distress for families.
Despite these tensions, several reviewers emphasize the facility's strengths in a way that many families find compelling. The presence of a stable, caring team - described as attentive and personable - coupled with a robust activity program, strong leadership, and a philosophy of treating residents with dignity, has led many families to feel grateful for their decisions to entrust their loved ones to Superior Residences of Clermont. The ability to age in place, accessible department heads, and the cooperative, family-like atmosphere are repeatedly cited as meaningful advantages, even for those who acknowledge that care experiences can vary.
In sum, the story across these reviews is one of a community that often lives up to its promises of care, compassion, and connection, while also being a place where individual experiences can diverge in meaningful ways. For families considering Superior Residences of Clermont Memory Care, the messages are clear: you'll find a compassionate, activity-rich environment with a strong sense of community and accessible leadership, but it's also important to assess day-to-day care across shifts, speak frankly about expectations, and gather as much firsthand information as possible. The facility can be a wonderful home for many residents, and for others, it may require careful monitoring and ongoing dialogue with staff to ensure needs are consistently met.
Supreme Senior Living in Clermont, FL is an exceptional assisted living community that offers a wide range of amenities and care services designed to enhance the lives of seniors. Our residents can enjoy the convenience and comfort of living in a fully furnished space with access to a beautiful garden and outdoor spaces.
We understand the importance of maintaining a high standard of cleanliness and offer housekeeping services to ensure that our residents' living spaces are always tidy and well-maintained. Additionally, we provide move-in coordination assistance to make the transition into our community as smooth as possible.
For our residents' convenience, we offer telephone and Wi-Fi/high-speed internet access, allowing them to stay connected with loved ones or engage in their favorite online activities.
The health and well-being of our residents is our top priority, which is why we provide comprehensive care services. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the necessary medical attention they require. Special dietary restrictions, including diabetes diets, are accommodated by our dining services team who provide delicious meals prepared with care for all our residents.
At Supreme Senior Living, we believe that staying active and engaged is important for seniors' overall well-being. We offer scheduled daily activities that cater to different interests and abilities, ensuring there is something for everyone to enjoy.
Our community is situated in a prime location with several amenities nearby. Residents have easy access to three cafes where they can socialize or enjoy a cup of coffee with friends. Two parks provide scenic surroundings for outdoor recreation or relaxation. In case of any medical needs or emergencies, there are nine pharmacies, 27 physicians' offices, three hospitals nearby to provide prompt healthcare services.
In summary, Supreme Senior Living offers more than just a place to live - it provides a warm and welcoming community for seniors seeking assisted living care. With an array of amenities, personalized care services, and a convenient location, we strive to enhance the quality of life for our residents while ensuring their comfort and safety.
Supreme Senior Living is located at 502 Southridge Road, Clermont, FL 34711 in Lake County, Florida
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