Benton House of Clermont

Pros

• Benton House of Clermont is praised for its beautiful, clean, and welcoming atmosphere, making it feel like home for residents.
• The staff members are consistently described as friendly, professional, and caring, providing exceptional support to residents and their families.
• Many reviewers highlight the excellent communication from the facility, keeping families informed about their loved ones' care and well-being.
• Residents enjoy a variety of engaging activities and entertainment options provided by the community, enhancing their quality of life.
• The facility has received commendations for maintaining high standards of cleanliness and safety, especially during the COVID-19 pandemic.
• Families express deep gratitude for the personalized care their loved ones receive, feeling that staff know and meet their unique needs effectively.
• Positive experiences with meals are noted, with many residents enjoying the food options available at Benton House.
• The community's accessible layout on one level is appreciated by families with loved ones who may have mobility challenges.

Cons

• The director at the facility did not give a good first impression and seemed distracted during the tour.
• Some staff members lacked sensitivity training and did not ask residents how they preferred to be addressed.
• There were issues with communication, particularly when it came to emergencies, as a push call button failed to notify staff.
• The location was considered too far away, and the value for cost was perceived as high.
• There were concerns about keeping sick residents away from healthy ones in the facility.
• Although the community appeared nice, some families felt that the living atmosphere would not fit their loved one’s needs.

Review

Benton House of Clermont has garnered a range of opinions from families who have toured or placed their loved ones in the facility. Many compliments center around its warm and welcoming atmosphere, cleanliness, and the professionalism exhibited by staff. The community is praised for its modern yet homey design, making it feel more like a residence than an institution for the elderly. Visitors have noted that everything is conveniently located on one level, which greatly benefits residents with mobility challenges, such as those using walkers or wheelchairs. The inviting décor and facilities, including shared spaces like a beautiful piano in the lobby, add to the overall charm of Benton House.

Communication is another area where Benton House shines according to several reviews. Families appreciate how staff members keep them informed about their loved ones’ well-being and care. One reviewer emphasized that staff often go above and beyond to connect families with residents through FaceTime during quarantine periods, creating a sense of connection even when physical visits are restricted. In addition to this emotional support, many family members felt that the management team was responsive and attentive to both residents' needs and family concerns.

However, not all experiences have been entirely positive. Some reviewers expressed dissatisfaction with certain aspects of communication and responsiveness from staff members during emergencies. There were reports of malfunctioning emergency call buttons leading to delays in assistance when it was urgently needed. Others felt that lower-level staff lacked appropriate sensitivity training when interacting with residents, which could be improved to enhance the overall experience for both residents and their families.

The dining experience at Benton House has received mixed reviews as well. While some families reported initial satisfaction with meal quality—indicating variety and taste—others noted that preferences may change over time as residents become less enthusiastic about what’s being served. Nonetheless, there are options available for families who wish to supplement meals or provide their loved ones with familiar foods from home.

Despite some drawbacks concerning individual interactions or specific issues related to care details, many reviewers emphasized an appreciation for the dedication shown by Benton House's caregivers. Family members have frequently referred to staff as being genuinely caring individuals who treat them not just as clients but as extended family members—a sentiment echoed by long-term residents praising their relationships with caregivers.

Overall, prospective families looking into assisted living options will find valuable insights from these reviews concerning Benton House of Clermont. While personal experiences may vary widely based on individual circumstances or interactions encountered during tours or residencies, an overarching theme emerges: a strong commitment from Benton House staff toward providing care infused with compassion alongside a beautiful living environment catering specifically to seniors' needs. Families are encouraged to weigh all local options carefully before deciding on an assisted living facility but should consider visiting Benton House for its warm atmosphere and dedicated team.

This part of Clermont, Florida offers convenience and access to various amenities that may be beneficial for senior living. There are several pharmacies nearby including Walgreens and CVS Pharmacy, as well as reputable physicians such as Lake Medical Hearing and Aesthetic Dermatology. In case of emergencies, there are hospitals like Orlando Health South Lake Hospital Emergency Room within a short distance. Additionally, there is a good selection of restaurants like Oakwood Smokehouse & Grill and cafes such as Cheeser's Palace Cafe for dining options. Parks like Palatkalaha Park provide opportunities for outdoor recreation and relaxation. Overall, this area provides essential services and entertainment options that cater to senior needs.

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Winn-Dixie (2.9 miles)
• Walgreens (3 miles)
• South Lake Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.6 miles)

Restaurants

• Taco Bell (1.2 miles)
• Tiki Bar Grill (1.3 miles)
• Oakwood Smokehouse & Grill (1.7 miles)
• The Crooked Spoon Gastropub (1.8 miles)
• Ay Jalisco Clermont (2.9 miles)
• Clermont Fish House (2.9 miles)
• Suncreek Brewery (3 miles)

Physicians

• Lake Medical Hearing (1.7 miles)
• Crofton Daniel J MD DDS (1.8 miles)
• Aesthetic Dermatology (1.8 miles)
• Lake County Hearing Clinic (1.8 miles)
• Dr. LORNA BENNETT (1.9 miles)
• Clermont Ambulatory Surgical Center (1.9 miles)
• Florida Cardiology (1.9 miles)

Hospitals

• Orlando Health South Lake Hospital Emergency Room (2.9 miles)
• Orlando Regional Healthcare (2.9 miles)
• Hospital South Lake (3.1 miles)
• Orlando Health LabWorks - Horizon West (11.2 miles)

Cafes

• Cheeser's Palace Cafe (3 miles)
• Panera Bread (3.4 miles)
• Starbucks (3.6 miles)
• Starbucks (10.1 miles)
• Starbucks (10.4 miles)
• Starbucks (10.5 miles)
• Starbucks (10.6 miles)

Parks

• Palatkalaha Park (3.7 miles)
• Kirk Park (4.1 miles)
• Oakland Nature Preserve (6.6 miles)

Theaters

• Cinépolis Luxury Cinemas Hamlin (10.8 miles)