Nightingale Private Care, Inc. in Boynton Beach, FL

Pros

• Nightingale is an exceptional organization rooted in compassion and service.
• The team, including leadership and frontline staff, demonstrates unwavering dedication to supporting clients and their families with empathy, professionalism, and respect.
• They provide dependable care during pivotal moments, reflecting their strong commitment.
• The staff deliver excellent service and are consistently helpful.
• Nightingale makes a meaningful difference in people's lives.

Cons

• The reviewer says the VP hides or is never there, caregivers work for very little and still don't get paid, which is sad and embarrassing for the company and shows a lack of leadership care.
• The reviewer is disgusted by the caregivers' behavior toward their mother, alleging they robbed her of clothing, shoes, jewelry, and other items, taking advantage of her illness rather than providing care.

Review

Nightingale Private Care in Boynton Beach is best suited for families that prize a warm, relationship-driven care approach and want frontline staff who consistently demonstrate kindness, empathy, and professional attentiveness during difficult moments. The model emphasizes compassionate, person-centered support with steady, personal attention from caregivers and the leadership team. Those who need unwavering, highly visible governance, strict financial transparency, and rock-solid accountability at every level may want to weigh alternatives more carefully.

The strongest and most consistent asset is the caregiving culture itself. Reviews repeatedly highlight kindness, patient communication, and dependable assistance from both leaders and frontline staff. Families facing pivotal health changes can expect caregivers who are responsive, respectful, and quietly competent, with a sense that the team genuinely cares about the client and family. This translates into meaningful, practical support during daily routines and urgent moments alike, aided by a leadership group that is perceived as delivering service with empathy and professionalism.

However, serious concerns about management presence and financial oversight temper those strengths. One critique points to a VP who is reportedly elusive, with feedback suggesting leadership gaps at the top. Coupled with observations that caregivers may be underpaid, this raises questions about turnover, morale, and the consistency of supervision. When care relies on a stable, well-supported crew, these governance and compensation issues can erode reliability over time, even if the day-to-day care remains compassionate and attentive in many instances.

The most troubling element cited is a breach of trust in a caregiver scenario, described as theft - robbed clothing and valuables during a period of illness. That kind of incident is not a cosmetic flaw; it directly challenges the fundamental expectations of safety and integrity in a home-like care setting. While the majority of staff may still be well-intentioned and capable, such an event underscores the importance of robust safeguarding, rigorous auditing, and transparent accountability. In short, the positives of compassionate care can be undermined by leadership gaps and risk of misconduct if not proactively addressed.

Given these dynamics, families should explicitly weigh governance reliability alongside caregiving warmth. Those who cannot tolerate even the appearance of lax oversight, or who require consistent leadership presence and clear protection against potential misuse, may want to consider alternatives with stronger governance structures and more visible accountability. It is reasonable to explore other providers if a dependable leadership cadence, comprehensive risk controls, and predictable staff continuity are non-negotiables.

Practical due diligence can tilt the decision toward or away from Nightingale. Visit to meet the administrator or director, request current staff turnover data, and ask for a detailed explanation of how safeguarding, incident reporting, and staff compensation are handled. Inquire about how leadership stays connected with day-to-day care and how quickly concerns are escalated and resolved. Ask for references from current clients or families who have used the service for extended periods and specifically address any past incidents and remediation steps. A clear, structured plan for oversight and ongoing quality assurance will be decisive in turning compassionate care into lasting peace of mind.

Physicians

• Florida Eye Microsurgical Institute (0.3 miles)
• Imaging Center-Boynton Beach (0.6 miles)
• Martha Mercedes Rodriguez (0.6 miles)
• Boynton Eye Institute PA (0.9 miles)
• Diagnostic Centers of America (3.7 miles)
• Orthopedics of the Palm Beaches (3.7 miles)
• National Spine & Pain Centers - Delray Beach (5.1 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.1 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Speciality (1.9 miles)
• My Best Pharmacy (2.2 miles)
• Walgreens (2.6 miles)

Restaurants

• Chick-Fil-A (1 miles)
• Sonic Drive-In (1 miles)
• Tijuana Flats (1 miles)
• Chipotle Mexican Grill (1.8 miles)
• Banana Boat (1.8 miles)
• McDonald's (1.9 miles)
• Hurricane Grill & Wings (2 miles)

Cafes

• Panera Bread (1.4 miles)
• Starbucks (3.6 miles)
• The Original Brooklyn Water Bagel Co. (4.6 miles)
• Starbucks (6.5 miles)
• Starbucks (7 miles)

Theaters

• Cinemark (1.5 miles)

Parks

• Caloosa Park (1.8 miles)
• Gulfstream Park (2 miles)
• Ezel H. Community Park (2.1 miles)
• Ocean Front Park (2.3 miles)

Transportation

• Boynton Beach Tri-rail Station (2.5 miles)

Hospitals

• Jfk Cath Lab (5.6 miles)
• Jfk Transport (5.6 miles)
• Baptist Health Bethesda Hospital West (7.3 miles)