Dependable Senior Care

Pros

• Dependable Senior Care provides exceptional care during difficult times.
• Rob is a consummate professional with outstanding communication.
• The caretakers are compassionate and highly skilled.
• The care provided is absolutely incredible, with caregivers showing genuine compassion and treating clients like family.
• The agency quickly arranged a caregiver on very short notice, giving families peace of mind.
• The service is a blessing and highly valuable to families.
• Aides are kind and compassionate, as if taking care of their own family members.
• The company is great and professional; families are encouraged to call.
• The team is professional and cares deeply about clients, delivering utmost quality care.
• Leadership at Dependable Senior Care is compassionate and responsive, especially through challenging times.
• They are among the best of the best in home health care.
• Clients feel comfortable and at ease knowing their loved ones are being cared for.
• Caregivers are courteous, dependable, and treat clients with respect and as if they were family.
• Shari and Dependable Senior Care are professional, competent, and client-focused, with rapid responsiveness and strong caregiver matching.
• The company demonstrates extensive experience, with smooth setup and ongoing professionalism.

Cons

• The other caregivers were just so-so.
• The night caregivers slept, and the client's mother had to come out to the den to get any help.
• The original day caregiver started off okay but then got lazy and spent a lot of time napping during the day.
• She was not proactive in helping the client's mother even from day one.
• They were sorry that the caregiver wasn't with the client's mother the entire time.

Review

Rob and his team at Dependable Senior Care consistently deliver care that stands out, especially during difficult times. Reviews highlight Rob as a consummate professional whose communication is outstanding. The caregivers are described as compassionate, highly skilled, and deeply committed to their clients, creating a sense of trust and confidence for families at moments of vulnerability.

One recurring theme is the agency's ability to act quickly when needed. Families note that Dependable Senior Care was able to arrange a caregiver on very short notice, offering precious peace of mind that a loved one would be safe at home. This sense of security comes not only from reliable staffing but from the genuine patience and dedication each caregiver brings to the table, even amid challenging circumstances. The care provided is consistently described as exceptional, with caregivers who treat the person they're caring for as if they were their own family.

The personal touch is repeatedly emphasized. Caregivers are seen as listening closely, showing warmth, and engaging with clients on a human level. In many accounts, the caregivers are described as taking care of husbands, wives, and mothers as if they were their own family members. Families call the aides "amazing," noting the kind and compassionate nature of the men and women who provide daily support. This level of attentiveness translates into a powerful sense of blessing and gratitude for families who now have access to trusted care that can be counted on.

Beyond the individual interactions, families speak highly of the organization as a whole. The company is characterized as great to work with - professional and a pleasure to deal with. There is a clear sense that Caring deeply about clients is not just a slogan but part of the agency's DNA. The leadership and staff are described as compassionate and responsive, consistently going the extra mile to navigate difficult times and serve as a reliable resource when families need guidance and reassurance.

Long-term commitment and leadership are identified as standout strengths. In particular, Shari McKenzie and Dependable Senior Care are praised for professional, competent, and client-focused service. Shari's quick responses to evolving needs, her ability to find caring, skilled caregivers, and her respectful, sensitive approach that honors a senior's sense of autonomy are repeatedly highlighted. Families appreciate that Shari leads by example, maintaining a respectful attitude toward clients while ensuring high standards of care, which makes the experience feel trustworthy and personalized.

There is also a strong appreciation for the breadth and adaptability of the service. The reviews describe excellent setup-to-care continuity, with the team able to provide private-duty aides who are responsive, professional, and flexible. Families note how the agency has been able to work with home care insurance providers - handling paperwork and claims efficiently - and adjust shift hours to accommodate changing needs, including around-the-clock support when necessary. This level of versatility reinforces the sense that Dependable Senior Care is a reliable partner across a wide range of family circumstances and care requirements.

Every service has room for improvement, and one review provides a balanced counterpoint that others can learn from. Ruth, the day shift caregiver, is described as fantastic - proactive and a pleasure to have around. However, this reviewer noted that some other caregivers were less consistent; night caregivers sometimes slept, and a day shift started well but subsequently became less proactive. The takeaway is that while the agency excels in many areas, consistent performance across all shifts remains an area families observe closely and use to inform ongoing partnerships with the agency. Even within a generally glowing set of experiences, families value proactive, alert, and dependable care across every shift, and they remain hopeful that feedback helps sustain the highest standards.

This part of Boynton Beach, Florida offers a convenient location with easy access to various healthcare facilities such as the Florida Eye Microsurgical Institute and Boynton Eye Institute for any medical needs seniors may have. There are also several pharmacies nearby including Walgreens and CVS for easy prescription refills. The area provides plenty of dining options ranging from fast food chains like Chick-Fil-A and Sonic Drive-In to casual restaurants like Tijuana Flats and Banana Boat. Additionally, residents can enjoy outdoor activities at parks like Caloosa Park and Ocean Front Park. For entertainment, there is a Cinemark theater within a short distance. Transportation options are easily accessible with the Boynton Beach Tri-rail Station nearby for travel convenience. Overall, this part of Boynton Beach offers a well-rounded community with amenities that cater to the needs and interests of seniors looking for a comfortable living environment.

Physicians

• Florida Eye Microsurgical Institute (0.2 miles)
• Boynton Eye Institute PA (0.8 miles)
• Imaging Center-Boynton Beach (1.1 miles)
• Martha Mercedes Rodriguez (1.2 miles)
• Diagnostic Centers of America (4 miles)
• Orthopedics of the Palm Beaches (4 miles)
• National Spine & Pain Centers - Delray Beach (4.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Speciality (2.5 miles)
• My Best Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)

Cafes

• Panera Bread (1.1 miles)
• Starbucks (4.1 miles)
• The Original Brooklyn Water Bagel Co. (4.4 miles)
• Starbucks (6.8 miles)
• Starbucks (7.4 miles)

Parks

• Caloosa Park (1.4 miles)
• Gulfstream Park (1.6 miles)
• Ocean Front Park (2.3 miles)
• Ezel H. Community Park (2.5 miles)

Restaurants

• Chick-Fil-A (1.5 miles)
• Sonic Drive-In (1.5 miles)
• Tijuana Flats (1.5 miles)
• Banana Boat (1.8 miles)
• Sakkio Japan (2 miles)
• Chipotle Mexican Grill (2.3 miles)
• McDonald's (2.4 miles)

Theaters

• Cinemark (2 miles)

Transportation

• Boynton Beach Tri-rail Station (2.9 miles)

Hospitals

• Jfk Cath Lab (6.1 miles)
• Jfk Transport (6.1 miles)