Potter Nursing Service

Pros

• Switching to Potter from another agency was like night and day.
• Kimberly, the staffing manager, is a superhero at her job - organized, responsive, kind, and tireless in ensuring clients are well cared for and satisfied.
• The aides through Potter were, for the most part, excellent - caring, kind, and hardworking.

Review

For several years, our family worked with Potter Nursing to support our loved one's care. At the start, we carried a fairly common assumption - that most agencies are roughly alike in what they offer and how they operate. It didn't take long, though, to realize that Potter Nursing is in a different league. The experience with this agency stood out so starkly from what we had encountered before that the contrast felt almost night and day. The overall impression was that Potter Nursing doesn't just provide a service; they deliver a level of care and coordination that genuinely changes the daily experience for families and clients alike.

Central to this difference is Kimberly, the staffing manager who oversees the scheduling and placement of aides. The description our family uses most often is that she is a superhero in her role. Kimberly is depicted as extraordinarily organized, consistently responsive, unfailingly kind, and tireless in her dedication to making sure clients are well cared for and satisfied. Her ability to keep things running smoothly - anticipating needs, coordinating with caregivers, and ensuring that the right aides are aligned with the right clients - appears to be the backbone of Potter Nursing's reliability. In our experience, her leadership translated into calm, predictable, and dependable care, which is priceless when a family is navigating caregiving.

The aides we worked with through Potter Nursing were, for the most part, excellent as well. They were described as caring, kind, and hardworking - the kind of caregivers who show up with a genuine sense of duty and a willingness to go the extra mile. This combination of warmth and diligence mattered every day, shaping how our loved one experienced routine tasks, companionship, and overall support. While the phrase "for the most part" suggests there may have been minor variations among individual caregivers, the overarching tone was overwhelmingly positive, with many aides going above and beyond in their daily responsibilities.

What sets Potter Nursing apart, in our view, is not just the presence of capable caregivers but the way the organization functions to connect and support them. The night-and-day difference we felt compared to other agencies stemmed from better organization, clearer communication, and a more proactive approach to staffing and problem-solving. When issues arose or adjustments were needed, the response time and the quality of the resolution were noticeably superior. This level of responsiveness and coordination removed a layer of stress that families often contend with when navigating care, making it easier to focus on what truly matters: the well-being and comfort of our loved one.

The impact of these differences ripples through daily life in tangible ways. With Potter Nursing, there is a sense of steadiness and trust that you do not always find with other providers. Knowing that a capable, compassionate team is in place - led by a staffing manager who orchestrates everything with care and efficiency - brings daily reassurance. It means fewer disruptions, more consistent routines, and a caregiver team that feels dependable rather than transient. In short, the experience fosters peace of mind for families who depend on reliable caregiving and for clients who benefit from consistent, attentive support.

In the end, our long-term relationship with Potter Nursing left a lasting impression. The combination of Kimberly's exceptional organizational prowess and the caring, hardworking aides created an ecosystem of care that felt professional, compassionate, and trustworthy. Potent contrasts with other agencies we've known reinforced just how meaningful good leadership and dedicated staff can be for quality of care. If you're seeking a caregiving partner that treats clients with genuine respect and families with thoughtful responsiveness, Potter Nursing stands out as a strong, dependable choice that delivers on its promises day after day.

This part of Boca Raton, Florida, offers a convenient location with various amenities within close proximity. There are several pharmacies nearby such as Walgreens and CVS Pharmacy, ensuring easy access to healthcare needs. Additionally, there is a selection of restaurants ranging from fast food options like Chick-Fil-A and McDonald's to upscale dining experiences like Elisabetta's Ristorante Bar Pizzeria. Residents can also enjoy outdoor activities at nearby parks like Spanish River Park and Mizner Bark Dog Park. For medical needs, there are reputable physicians and healthcare facilities in the area such as Dermatology of Boca and Aker Kasten Eye Center. Overall, this neighborhood provides a mix of convenience, entertainment, and healthcare options for seniors looking to settle in the area.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• Crazy Uncle Mike's (0.8 miles)
• Chick-Fil-A (1.5 miles)
• Delray Beach Club (1.5 miles)
• McDonald's (1.6 miles)
• Surf Shack Subs (2.1 miles)
• Tin Roof (3 miles)
• Elisabetta's Ristorante Bar Pizzeria (3 miles)

Parks

• Spanish River Park (1.4 miles)
• Mizner Bark Dog Park (3.7 miles)
• Boca Tierra Park (4.4 miles)
• Caloosa Park (5.2 miles)
• Gulfstream Park (6.1 miles)

Physicians

• Dermatology of Boca (1.9 miles)
• Personal Physician Care PA (3 miles)
• Aker Kasten Eye Center (3.9 miles)
• Steiger Facial Plastic Surgery: Dr. Jacob D. Steiger (4.1 miles)
• Retina Group of Florida (4.1 miles)
• Boca General & Family Medicine (4.2 miles)
• National Spine & Pain Centers - Delray Beach (4.3 miles)

Cafes

• Starbucks (2.4 miles)
• The Seed (2.8 miles)
• The Original Brooklyn Water Bagel Co. (4.2 miles)
• Starbucks (4.5 miles)
• Starbucks (4.7 miles)
• Starbucks (4.9 miles)
• Panera Bread (6.7 miles)

Theaters

• Cinemark Premier (3.6 miles)

Places of Worship

• Congregation B'nai Israel (3.8 miles)
• B'nai Torah Congregation (7.1 miles)

Hospitals

• Christine E. Lynn Womens Health Center (4.3 miles)