Information last verified:
2880 North West 25Th Way, Boca Raton, FL 33434
For more information about senior living options: (844) 490-3973
The facility is beautiful and the staff are great. Families report they are treated like family. The care provided is excellent. Loved ones have remained at the facility for years, indicating stability and ongoing care.
The aides are horrible. They yell at the residents. They do not like when family members come every day to visit. Every few weeks they would shut the thermostat to the AC so that the room temperature was 80 degrees. The husband had bruises on his nose and left hand. The aides would not tell what happened. The residents were medicated and stayed in their rooms. The aides were happy to have the residents sleep all day. The aides are mean, nasty, lazy and no compassion. The aides would not answer any questions. One of the aides was not allowed to go near the husband due to her actions. Havencrest Management does not follow up with requests from the insurance companies, so claims are not being paid.Havencrest Alf Of Palm Beach in Boca Raton is best suited for families that want a facility with a polished, home‑like feel and a sense of local continuity, where the atmosphere can feel intimate and the setting is visually attractive. It works for families that are willing to take an active role in oversight and advocacy, because care quality in this community appears to vary by shift and caregiver. When staffing is reliable and genuinely attentive, residents experience a warm, familial tone and a sense that staff treat families as part of the orbit of care. But when oversight lapses occur, the same environment can become a source of frustration and risk. This is not a place to disengage; the most favorable outcomes hinge on vigilant, proactive family involvement.
The clearest and most serious red flags come from caregiver behavior and responsiveness. Reviews describe aides who yell at residents, a dislike of daily family visits, and troubling incidents such as residents with bruises and a lack of clear explanations about what happened. Temperature control appears inconsistent, with rooms sometimes left uncomfortable, and questions from family members not answered promptly. The overarching theme is a mismatch between what families hope for in compassionate, attentive care and what is experienced on the floor. Safety concerns and poor communication amplify the impact of such failures, and the owner’s unresponsiveness when questions arise compounds the risk. For families prioritizing consistent safety and transparent incident reporting, these signals are not easily dismissed.
On the other hand, there are credible positives that should not be dismissed. The facility itself earns praise for beauty and a sense of dignified living, and several families report that their loved ones have been cared for with genuine warmth over extended periods. When staff members align with that family-centric culture, the care can feel personalized, with residents treated more like family than numbers. One review notes excellent care during a relative’s month-long stay, reinforcing that well‑timed, respectful engagement is possible. The tension here is that the positive experiences seem intermittent rather than a steady baseline, which makes the decision riskier for families depending on predictable reliability.
Administrative and financial dynamics further color the decision. A notable concern is that Havencrest Management does not consistently follow up with insurance requests, leading to unpaid claims in some cases. For private‑pay families or those whose coverage is contingent on documentation, this signals potential budgeting headaches and administrative headaches if the correct processes aren’t enforced. In practice, this means a family may need to remain vigilant about paperwork and deadlines, and may incur out-of-pocket costs if coverage is delayed or disputed. The upside is that in straightforward private-pay situations, families may experience fewer bureaucratic friction points, but that advantage rests on the ability to navigate the front desk and billing with persistence.
Given these mixed signals, the decision hinges on what matters most to the senior’s situation. The pros offset the cons in environments where staffing is stable, communication channels stay open, and a family can commit to active engagement, regular visits, and rapid escalation when issues arise. The cons, however, are not trivial: inconsistent caregiver conduct, safety concerns, and unreliable administrative follow‑through can erode quality of life and trust. For families that cannot tolerate even occasional episodes of neglect, or that require consistently transparent reporting and rapid problem resolution, exploring alternatives is prudent. There are Boca Raton options with stronger resident safety records and more predictable staffing that warrant consideration.
For families moving forward with Havencrest, a disciplined, hands-on due diligence plan is essential. Schedule in-person meetings with the administrator and the lead caregiver team; request recent incident and corrective-action logs; observe a shift change and a routine activity to gauge interactions and caregiver attentiveness; ask for current staffing ratios on each shift and any turnover trends. Verify how emergency issues are documented and escalated, and review the facility’s policy on family communication and incident reporting. Compare these findings with independent state survey results and with first-hand references from multiple families. If the responses ring true and alignment on expectations is achieved, Havencrest can deliver a respectful, home‑like environment. If not, the prudent move is to pursue alternatives that promise steadier care, clearer communication, and a demonstrable commitment to resident safety.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (21 miles away) Palm Beach International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Havencrest Alf Of Palm Beach in Boca Raton, FL is a warm and inviting assisted living community that offers exceptional care and a comfortable living environment. Our dedicated staff provides personalized assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure all medical needs are met.
Residents of Havencrest Alf Of Palm Beach enjoy a range of amenities including a cozy dining room where delicious meals are served, fully furnished accommodations, and beautiful outdoor spaces to relax and socialize in. Housekeeping services keep the community clean and tidy at all times.
Our community is equipped with Wi-Fi/high-speed internet and telephone services, allowing residents to stay connected with their loved ones. We also offer move-in coordination for a seamless transition into our community.
At Havencrest Alf Of Palm Beach, we understand the importance of proper nutrition, which is why we provide specialized meal preparation services for residents with diabetes or other dietary restrictions.
Engaging activities are scheduled daily for residents to enjoy, promoting social interaction and mental stimulation. For those who wish to explore the surrounding area, there are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals conveniently located nearby.
Whether your loved one requires long-term care or respite care, Havencrest Alf Of Palm Beach is committed to providing compassionate assistance in a supportive environment.
Havencrest Alf Of Palm Beach is located at 2880 North West 25Th Way, Boca Raton, FL 33434 in Palm Beach County, Florida
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