Allen House

Pros

• The staff at Allen House are outstanding.
• Residents and staff are treated with dignity and respect.
• The reviewer wishes the Allen House community the very best life can offer.
• There were no issues with staff or residents.
• The reviewer misses the Allen House staff and residents.

Cons

• The management of The Allen House has been accused of breaking multiple laws and rules regarding resident rights and entitlements.
• The staff are rude and disrespectful to residents.
• The manager does not care and allows her staff to talk to people in any kind of way, even to visitors.
• It is sad that the property is run by Upper Room Church.
• Barbara was rude during a visit, and there have been no return calls after messages were left.

Review

The praise surrounding The Allen House is vivid and heartfelt. One voice speaks with warmth and gratitude, insisting that the staff are outstanding in every noticeable way. This perspective notes there has never been a problem with a staff employee or a resident, and that everyone has been treated with dignity and respect. The sentiment carries a clear wish for continued happiness and well-being for all who live and work there, with a strong sense of connection and fondness. The writer even expresses that they miss the people at The Allen House deeply, framing the place as a community that has left a positive impression and a lasting sense of care.

In sharp contrast, another account arrives with a very different set of conclusions and warnings. It is presented as information brought to attention by a resident of the building and that person's attorney, alleging that the management team at The Allen House has violated multiple laws and rules over the past several years, specifically concerning resident rights and entitlements. The language used emphasizes not just minor issues but what the speaker calls continual missteps in governance, casting a shadow over how rights and entitlements have been handled within the facility. The tone signals a serious concern about compliance and oversight that extends beyond everyday performance.

Alongside the legal concerns, the second account asserts personal experience of disrespect from staff toward residents. The author claims to have witnessed behavior that they describe as disrespectful toward residents, suggesting a pattern rather than isolated incidents. This viewpoint frames the staff?resident relationship as troubled at times, with episodes that feel dismissive or uncaring to those who live and interact within the community. The combined impression of mistreatment allegations and witnessed disrespect paints a image of a facility where interpersonal dynamics can be fraught and troubling for some residents and observers.

The critique does not stop at staff interactions alone; it extends to the leadership and the overall management environment. The writer asserts that the staff is rude and that the manager appears indifferent to the problems, to the point of behaving as though it is acceptable for staff to speak to people in any manner or to be rude to visitors. There is a clear message of caution embedded in these statements - an implication that families or potential residents should think carefully before moving onto the property. A recurrent thread in this portion of the account is the sense that management's stance or lack of responsiveness contributes to a broader climate of disrespect or neglect.

Specific anecdotes amplify the dissatisfaction, including a recent encounter where a visitor named Barbara allegedly behaved rudely. The writer recounts visiting the building last week and finding Barbara's demeanor to be unwelcoming, with ongoing communication attempts through messages that have not received return calls. This detail - Barbara's conduct coupled with unanswered follow-ups - serves to illustrate a perceived pattern of poor communication and unhelpful responsiveness that compounds other concerns about how residents and visitors are treated.

Another element of the narrative ties the facility to an external affiliation, with the claim that it is "ran by Upper Room church." This assertion adds another layer to the critique, suggesting that the governance or cultural influences of the organization associated with the property may be central to the perceived management style and decision-making. Whether this observation is intended to contextualize the facility's operations or to explain visible attitudes and practices, it is presented as a significant factor shaping the experience of those who interact with The Allen House.

Taken together, the two voices present a striking juxtaposition. One frames The Allen House as a place marked by exemplary care, dignity, and affectionate regard for residents and staff alike. The other voice insists that underneath that surface, there are serious, systemic issues involving legal compliance, resident rights, and a management culture that some perceive as dismissive or hostile. The contrast creates a complex portrait in which personal warmth and professional shortcomings coexist within the same setting, highlighting how diverse experiences can be within the same facility. For prospective residents and their families, the message is to understand that experiences may vary widely and to consider both the kindness observed in everyday interactions and the more troubling concerns raised about leadership, responsiveness, and rights protection.

This part of Washington, DC is a diverse and vibrant neighborhood with a variety of amenities that cater to seniors. There are several pharmacies and medical facilities nearby, including CVS Pharmacy, One Medical, and Children's National Hospital, ensuring easy access to healthcare services. The area also offers plenty of dining options, ranging from fast food chains like McDonald's to local cafes like A Baked Joint and Slipstream. Additionally, there are several parks and places of worship within a few miles for recreational activities and spiritual fulfillment. The neighborhood is well-connected with public transportation options such as metro stations like Benning Road and Stadium-Armory nearby. Overall, this area provides a convenient and comfortable living environment for seniors looking to settle in Washington, DC.

Restaurants

• McDonald's (0.2 miles)
• McDonald's (0.9 miles)
• McDonald's (1.9 miles)
• Trusty's (1.9 miles)
• Chick-Fil-A (1.9 miles)
• Tunnicliff's Tavern (2.4 miles)
• Call Your Mother (2.4 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Grubb's Pharmacy Of D.C. (2.6 miles)
• CVS Pharmacy (2.9 miles)
• Shoppers Food & Pharmacy (3.4 miles)

Transportation

• Benning Road Metro Station (0.8 miles)
• Stadium-Armory Metro Station (1.4 miles)
• Potomac Avenue Metro Station (1.9 miles)
• Eastern Market Metro Station (2.4 miles)
• Capitol South Metro Station (2.9 miles)
• NoMa-Gallaudet U Metro Station (2.9 miles)
• Union Station Metro (3 miles)

Parks

• L'Enfant Square (1.6 miles)
• Lincoln Park (2 miles)
• Stanton Park (2.6 miles)
• The Yards Park (2.9 miles)
• Capitol Reflecting Pool (3.3 miles)
• Southwest Duck Pond (3.7 miles)
• East Potomac Park (4.3 miles)

Cafes

• Wine & Butter Cafe & Market (2.1 miles)
• Philz Coffee (2.9 miles)
• Slipstream (3 miles)
• A Baked Joint (3.6 miles)
• Dolcezza (3.9 miles)
• L Street Coffee (3.9 miles)
• Unconventional Diner (4 miles)

Places of Worship

• St Peter's School on Capitol Hill (2.7 miles)
• St Joseph Catholic Church on Capitol Hill (2.8 miles)
• Basilica of the National Shrine of the Immaculate Conception (3.9 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (3.2 miles)
• Regal Gallery Place & 4DX (3.7 miles)

Physicians

• One Medical (3.2 miles)
• American College of Obstetricians & Gynecologists (4.1 miles)
• Children's National - Main Hospital (4.2 miles)

Hospitals

• St Elizabeths Hospital (3.6 miles)
• Riverside Medical District Heights (4 miles)
• Howard University Hospital (4.1 miles)
• Children's National Medical Center (4.2 miles)
• Medstar Washington Hospital Center (4.2 miles)