Deanwood Rehabilitation And Wellness Center

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  • Interior

    A hospital corridor with balloons and decorations, featuring multiple doors and seating areas.

  • Decor

    A cozy bedroom featuring a bed, nightstand, and window with blinds.

  • Bedroom

    A small kitchen area with a refrigerator, wooden cabinets, and medical equipment nearby.

  • Windows

    A spacious dining area with tables and chairs, featuring decorative elements and ample lighting.

  • Hallway

    A cozy waiting area with a sofa, chairs, and tables adorned with a flower arrangement.

  • Healthcare

    A cozy hospital room with two patient beds, equipped with rolling tables and decorated with bright accents and natural light.

Deanwood Rehabilitation And Wellness Center

5000 Burroughs Avenue Ne, Washington, DC 20019

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
75
4 stars
10
3 stars
6
2 stars
2
1 stars
7

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    Overall Review of Deanwood Rehabilitation And Wellness Center

    Pros

    • pro The staff are very friendly and professional.
    • pro The nurse, receptionist, and gate attendants are praised for their professionalism and helpfulness.
    • pro The guards at the gate are pleasant and welcoming.
    • pro The facility is clean and easy to access.
    • pro Residents are engaged and well cared for.
    • pro The atmosphere is warm, welcoming, and feels like a cozy community.
    • pro The self sign-in machine is appreciated and the entry process is seamless.
    • pro Staff listen to concerns and make necessary changes.
    • pro Updates on appointments and medications are provided promptly.
    • pro Front desk staff and security are praised for their courtesy and efficiency.
    • pro Customer service and overall care are consistently praised.

    Cons

    • pro A reviewer claimed the service started well but ended up terrible, with calls unanswered and little to no overnight monitoring of the father.
    • pro Another reviewer described the facility as horrible and unsafe, alleging staff slept during shifts and that broken equipment delayed vitals checks, contributing to dehydration and the mother's death.
    • pro A different reviewer said the father's floor was very dirty and needed cleaning.
    • pro A reviewer described the atmosphere as unsettling and outdated, with poor maintenance, unclear security, and a neglected, disorganized environment.
    • pro One reviewer warned the facility was old and antiquated, with no evident investment, and said seniors should be treated better.
    • pro A reviewer stated their uncle was a patient there and it was a horrible place to see him, noting unclean rooms and inadequate care by staff.
    • pro Another reviewer reported staff spoke about the family member on speaker and failed to promptly attend to the call light.

    Review

    Deanwood Rehabilitation and Wellness Center elicits a remarkably mixed portrait from those who have spent time there. Across dozens of comments, the facility is described both as a welcoming, people-centered place and as a site where care can fall short in dramatic ways. Several visitors praise the warmth and professionalism of the staff, the security and accessibility of the building, and the sense that residents are surrounded by friendly, attentive people. At the same time, other accounts recount serious lapses in care, maintenance, and communication, including nights when family members felt they could not reach anyone for help and days when equipment failed during critical moments. The overall impression is not simple: the place is capable of genuine kindness and strong teamwork, but it also seems to struggle with staffing, upkeep, and reliability in ways that raise urgent concerns for families.

    On the positive side, many reviews celebrate the human warmth of the team. Visitors repeatedly note friendly interactions with nurses, CNAs, and therapists, as well as the welcoming demeanor of front desk and security staff. The gate ushers, receptionists, and even the women's bathroom attendants are described as courteous and helpful, and the transition into the building - sign-in and intake - often comes across as smooth and well-organized. Several residents' families point to the care team as a bright spot: case management staff who listen, communicate updates, and follow through on concerns; a notary who is helpful; and therapists who "keep residents engaged" and supported. One reviewer described the entry experience as "the sweetest people" they've met, and others remarked on the generally friendly atmosphere on the floors and in common areas. Even routine touches - self sign-in machines on weekends and the sense that the facility is easy to access - are highlighted as thoughtful and practical improvements.

    Beyond individual kindness, a number of reviewers argue that the facility is well-run in some respects. Several tell of staff who coordinate effectively, share information, and keep families informed about appointments and medications. People with professional perspectives - healthcare workers visiting as outsiders or as family members - often say the place is clean and well-organized, and they note that the security and entrance process works smoothly, with gates opening efficiently and a welcoming environment once inside. Positive anecdotes also emphasize teamwork among the caregivers, with praise for the collaboration between nurses, CNAs, occupational and physical therapists, and administrative personnel. In at least one case, a family member shared that a director of nursing made routine visits, signaling a level of oversight that made them feel their loved one was being looked after. The sentiment is that when the staff are given the chance to do their jobs well, residents can receive attentive, compassionate care.

    Yet the most consequential stories in the collection are the ones that describe alarming gaps in care and safety. A recurring refrain is the fear that a loved one's needs were not being met during night shifts: calls left unanswered, and family members reporting that staff "take turns sleeping" rather than actively monitoring patients. In one particularly harrowing account from 2022, a family member describes an ambulance transfer for their mother, who arrived at the ER dehydrated with feet that turned purple. The family says the clinical equipment failed - two machines broken in succession - and that staff had to fetch a working machine from a different floor, only to confront further delays. The outcome, according to that account, was the mother's death 13 days later, a story that has prompted a strong condemnation to "shut this place down." Other reviewers recount similarly distressing experiences: a father on the fifth floor found in a dirty room, or a mother who could not reach a call light and then faced a culture of talking about the family on the phone in a way that felt unprofessional. Taken together, these stories underscore serious concerns about vigilance, reliability, and respect for patients and families during vulnerable moments.

    Other reviews highlight frustrations with the physical facility itself. Several commenters describe the building as old and antiquated, with calls for renovation and modernization. The sense is that the facility looks dated from both the interior and the exterior, with criticism directed at cleanliness and maintenance that do not always match the level of care families expect in a medical setting. Elevator reliability, housekeeping standards, and general upkeep are recurrent points of contention, with some visitors insisting that the city or the operator has not invested adequately in infrastructure. There is a feeling among these critics that even when care is good, the environment itself can erode trust and comfort for residents and their loved ones.

    Despite the breadth of concerns, there are also stories of responsive and corrective action. A number of reviews report that staff listened to families and made changes promptly when issues were raised. People describe improvements in response times and in how concerns were addressed by leadership, including one family member who noted that the staff listened and implemented necessary changes immediately. In some accounts, families described direct engagement with leadership - such as a director who offered reassurance and a sense of personal commitment to residents' well-being. There are notes of gratitude for the notary and case-management roles, and for clerical staff who helped streamline processes during visits. Taken together, these testimonials suggest that Deanwood is capable of positive, proactive engagement, particularly when concerns are clearly communicated to the right people within the organization.

    In the end, readers encounter a facility that embodies a stark duality: moments of genuine care, professional competence, and hospitality coexist with reports of neglect, equipment failure, and outdated infrastructure that put residents at risk. The verdict across reviews is far from uniform. Some families feel confident recommending Deanwood to others, highlighting friendly staff, accessible entry, and collaborative care teams. Others warn prospective residents and families to proceed with caution, to demand transparency about staffing levels, to verify the status of equipment and room cleanliness, and to insist on prompt, reliable communication with caregivers. For anyone considering Deanwood Rehabilitation and Wellness Center, the prevailing message is to seek a current, on-site impression, ask pointed questions about night coverage and monitoring, review the facility's maintenance and renovation plans, and, most importantly, observe how staff respond when concerns are raised. In a setting where care hinges on both people and places, diligence now may be the key to finding the best fit for a loved one who needs constant support.

    Features

    Housing

    • 296 resident community capacity 296 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ronald Reagan Washington National (7 miles away) Ronald Reagan Washington National (7 miles away)
    • Baltimore-Washington International (24 miles away) Baltimore-Washington International (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Deanwood Rehabilitation And Wellness Center in Washington, DC is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, where residents can enjoy pampering and grooming services. Each resident can access cable or satellite TV in their modern and fully furnished rooms. The community also provides convenient transportation for its members, whether for recreational purposes or medical appointments.

    For those who want to stay connected with technology, there is a computer center equipped with Wi-Fi/high-speed internet. Three delicious meals are served daily in the elegant dining room, prepared by skilled chefs. There is also a kitchenette available for individuals who prefer to prepare their own meals.

    Residents can engage in various activities and stay active in the fitness room or outdoor spaces, such as gardens. The gaming room offers opportunities for entertainment and socializing, while the small library allows for quiet reading and relaxation. A wellness center is available to support mental well-being.

    When it comes to care services, Deanwood Rehabilitation And Wellness Center ensures residents' safety by providing 24-hour call systems and supervision. Trained staff members offer assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is also provided to ensure proper healthcare management.

    The community takes pride in catering to specific dietary needs like diabetes diets and other special dietary restrictions. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.

    Nearby attractions include numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. With concierge services available and a variety of pre-planned day trips offered regularly, residents have plenty of opportunities to explore their surroundings.

    At Deanwood Rehabilitation And Wellness Center in Washington D.C., residents can expect exceptional care and an enriched lifestyle within a vibrant community setting.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.7 miles)
    • McDonald's (1.2 miles)
    • Chick-Fil-A (2 miles)
    • McDonald's (2.8 miles)
    • McDonald's (2.9 miles)
    • McDonald's (3 miles)
    • McDonald's (3.2 miles)

    Transportation

    • Benning Road Metro Station (0.8 miles)
    • Stadium-Armory Metro Station (2.7 miles)
    • Potomac Avenue Metro Station (3.3 miles)
    • Eastern Market Metro Station (3.8 miles)
    • Rhode Island Ave - Brentwood Metro Station (3.9 miles)
    • NoMa-Gallaudet U Metro Station (4.1 miles)
    • Union Station Metro (4.2 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.2 miles)
    • Shoppers Food & Pharmacy (3.2 miles)
    • CVS Pharmacy (3.5 miles)
    • CVS Pharmacy (3.7 miles)

    Parks

    • L'Enfant Square (2.9 miles)
    • Lincoln Park (3.4 miles)
    • Stanton Park (3.8 miles)
    • The Yards Park (4.3 miles)
    • Capitol Reflecting Pool (4.6 miles)
    • Southwest Duck Pond (5.1 miles)

    Cafes

    • Starbucks (3.1 miles)
    • Wine & Butter Cafe & Market (3.5 miles)
    • Vigilante Coffee (3.7 miles)
    • Philz Coffee (4.3 miles)
    • Slipstream (4.4 miles)
    • Starbucks (4.7 miles)
    • Starbucks (4.7 miles)

    Hospitals

    • Riverside Medical District Heights (3.6 miles)
    • St Elizabeths Hospital (4.8 miles)
    • Children's National Medical Center (5 miles)
    • Medstar Washington Hospital Center (5.1 miles)
    • Howard University Hospital (5.1 miles)

    Theaters

    • Alamo Drafthouse Cinema DC Bryant Street (4 miles)
    • Regal Gallery Place & 4DX (5 miles)

    Places of Worship

    • St Joseph Catholic Church on Capitol Hill (4 miles)
    • St Peter's School on Capitol Hill (4.1 miles)
    • Basilica of the National Shrine of the Immaculate Conception (4.5 miles)

    Physicians

    • One Medical (4.5 miles)
    • Dr Jenkin's Office (4.8 miles)
    • Children's National - Main Hospital (5 miles)

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