Right at Home - Wethersfield

Pros

• The caregiver from Right at Home did a great job and was highly recommended.
• The service responded quickly to address any concerns and provided good record-keeping.
• The owner of the company seemed wonderful and offered fantastic services during the initial meeting.
• The caregiver provided by Right at Home was friendly and took good care of the client's loved one.
• Right at Home was helpful and accommodating, always addressing questions or concerns promptly.

Cons

• The caregivers at Right at Home in Connecticut were constantly on their phones and neglected to help the patient with basic needs.
• The company charges extremely high rates for caregivers who often don't follow any protocol and cry for more money from the clients.
• Despite initially sounding promising, the company failed to find a caregiver suitable for the specific needs of the parents.
• The office of Right at Home is dysfunctional and unprofessional, often failing to answer calls or hanging up while on hold.
• Some caregivers couldn't speak understandable English, couldn't cook meals properly, or would forget important appointments.
• There were issues with caregivers spending time on their cellphones outside while leaving the loved one alone in the house.
• Caregivers fought over responsibilities and made the loved one nervous, with promises of a fresh nighttime aide that turned out to be untrue.
• Despite paying double the price, they did not receive what was promised by the company and felt that blame was wrongly placed on them.
• Although interactions during inquiry were helpful, there were issues with receiving promised services from Right at Home.
• Overall, there were several negative experiences with Right at Home's services that left clients feeling dissatisfied and let down.

Review

Right at Home, a home care service provider in Connecticut, has received mixed reviews from customers. While some had positive experiences with their caregivers and found the services to be accommodating and professional, others faced numerous challenges and were dissatisfied with the care provided.

One customer expressed disappointment in the quality of care their father received. Caregivers were constantly on their phones, neglecting to assist with eating or drinking and failing to engage the elderly individual in group activities. Even worse, they left him outside on a hot day without water for over an hour. The final straw was when one caregiver fell asleep on the job. Despite providing evidence of this negligence, the customer was still billed for the caregiver's time.

Another customer complained about high live-in rates charged by Right at Home and described dealing with incompetent caregivers who couldn't speak English properly. They claimed that these caregivers made their life more difficult and provided minimal care. Additionally, they mentioned that communication with the company was only prompt when they threatened to switch providers.

Another individual shared their disappointment after having high hopes for Right at Home's services. After meeting with the owner and discussing their parents' needs, they were initially assured that finding a suitable caregiver wouldn't be an issue due to the large pool of available staff. However, they later discovered that none of the caregivers could meet their specific requirements. This experience led them to advise against using this company.

A different reviewer acknowledged that while they had no complaints about the caregiver assigned to them, they requested a different one who would better suit their mother's needs. They commended Right at Home for promptly addressing concerns and providing a nurse who visited periodically.

On the other hand, another dissatisfied customer criticized Right at Home for employing caregivers who couldn't speak understandable English or cook meals properly, often leading to missed doctor's appointments or transportation issues. They also highlighted unprofessional behavior from office staff such as unanswered phone calls or being hung up on while on hold.

Another customer shared their frustration with Right at Home's services. They mentioned caregivers spending excessive time on the front porch with their phones while leaving their loved one alone inside the house. Cleaning duties were inconsistently performed, and there were conflicts between caregivers about responsibilities. Furthermore, the customer felt that they were overpaying for subpar service, not receiving what was promised during the sales pitch.

Lastly, one reviewer had a positive experience with a caregiver from Right at Home who stayed with their father for a week. Despite not ultimately choosing to continue using their services, this individual found the worker to be wonderful during that period.

In conclusion, reviews of Right at Home in Connecticut are polarized. While some customers were satisfied with the caregivers and responsiveness of the company, others faced issues such as neglectful behavior, communication problems, unfulfilled promises, and substandard care. It is important for potential clients to thoroughly research and consider all available options before choosing a home care provider in Connecticut.

This part of Wethersfield, Connecticut offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With multiple restaurants within a few miles, including Main Street Creamery & Cafe and City Fish Market, there are plenty of dining options for residents to enjoy. Additionally, there are several pharmacies nearby such as CVS Pharmacy and Walgreens for easy access to medications. For those seeking spiritual fulfillment, there are worship places like Jehovah's Witnesses in the vicinity. Healthcare needs can be met with physicians like Somerset Pediatrics and Uconn Health Partners located within a short distance from the area. Transportation is also easily accessible with Pratt & Whitney and Union Station nearby. Parks like Bushnell Park and Elizabeth Park offer opportunities for outdoor recreation and relaxation. Overall, this part of Wethersfield provides a range of conveniences and activities that could make it a desirable location for senior living.

Restaurants

• Main Street Creamery & Cafe (1 miles)
• Lucky Lou's Bar & Grill (1.1 miles)
• Burger King (1.8 miles)
• City Fish Market (1.8 miles)
• Max Fish (2.4 miles)
• El Mercado (2.6 miles)
• McDonald's (2.6 miles)

Pharmacies

• Stop & Shop Pharmacy (1.4 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)

Places of Worship

• Jehovah's Witnesses (1.8 miles)
• Universalist Church of West Hartford (4.9 miles)
• Jehovah's Witnesses (5.4 miles)

Physicians

• Somerset Pediatrics (2.1 miles)
• Orthopedic Associates of Hartford, PC (2.2 miles)
• Ct Hair & Transplant Group (2.5 miles)
• LasikPlus Vision Center (2.6 miles)
• Uconn Health Partners (3.3 miles)
• Optometric Specialty Group (3.5 miles)
• SHE Medical (3.5 miles)

Hospitals

• Infectious Disease Division (2.1 miles)
• St Francis Hospital (3.8 miles)
• Newington Veterans Hospital (3.8 miles)

Cafes

• Rebel Dog Coffee Co. EAST HARTFORD (2.2 miles)
• Panera Bread (2.3 miles)
• Blue State Coffee (2.9 miles)
• Panera Bread (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (4.7 miles)
• Starbucks (5.4 miles)

Transportation

• Pratt & Whitney (2.3 miles)
• Union Station (3.1 miles)

Parks

• Satan's Kingdom State Recreation Area (2.7 miles)
• Bushnell Park (2.9 miles)
• Wolcott Park (3.8 miles)
• Mill Pond Park (3.9 miles)
• Maxwell Park (3.9 miles)
• Elizabeth Park (4.5 miles)
• Fernridge Park (5.3 miles)