Char Laine Manor in Vernon Rockville, CT

15 Ellington Avenue, Vernon Rockville, CT 06066

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living Board and Care Home

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    Overall Review of Char Laine Manor

    Pros

    • pro The place gets the job done.
    • pro The reviewer has nothing but positive things to say about this place.
    • pro Overall, the establishment is viewed positively.

    Cons

    • pro The management and staff are not compassionate or understanding with the residents.
    • pro The staff are rude and very unprofessional, laughing at residents and telling them they are dramatic when residents complain of feeling unwell.
    • pro The reviewer would not recommend this place to anyone.

    Review

    Char Laine Manor in Vernon Rockville, CT is best suited for seniors who want a practical, no-frills assisted living option where daily operations are predictable and cost matters. The community reads as a serviceable environment for residents who are relatively independent but need help with activities of daily living, and for families prioritizing reliable routines over a polished dining room or boutique amenities. The mixed feedback indicates a real trade-off: some residents and families feel the basics - safety, meals, housekeeping, and structured activities - are handled competently, while others encounter interpersonal patterns that erode trust. This is not a luxury setting; it's a workable, budget-conscious community aimed at functional support rather than a premium care experience.

    From the upbeat notes, the core strength appears as perseverance in making things work. A positive review notes nothing but good things and implies a can-do staff that keeps the operation moving, even when resources are stretched. In practice, that translates to dependable daily routines, steady assistance with routine tasks, and a willingness to accommodate basic requests. The two five-star voices signal that for some residents, the environment delivers the stability needed to remain in place without frequent disruptions. In other words, when simple, predictable care matters most, Char Laine Manor earns credibility as a practical choice.

    However, the darker thread in the feedback cannot be ignored: management and staff have been described as lacking compassion and professionalism, with residents reportedly laughed at or dismissed when expressing illness or discomfort. The most troubling remarks portray a culture where concerns are minimized and complaints met with sarcasm or ridicule. That kind of dynamic undermines safety, erodes trust, and makes it harder for families to feel comfortable leaving a loved one there. In a setting that relies on fragile emotional and physical well-being, these patterns can transform routine care into a source of stress rather than reassurance. The main cons are not minor irritants; they strike at the heart of resident dignity and responsive care.

    These strengths and weaknesses create a clear decision fork. For residents who value straightforward service, are largely independent, and can tolerate uneven interpersonal warmth, Char Laine Manor may satisfy without inflating costs. For anyone with greater medical needs, sensitivity requirements, or a expectation of proactive problem-solving, the drawbacks become decisive. Alternatives - whether other assisted living communities with higher staffing ratios, better training, or a better fit for residents who require more comfort and advocacy - offer a safer path. Those evaluating options should weigh whether dependable routines outweigh the risk of muted staff responsiveness and the risk of feeling undervalued when unwell.

    During visits, focus on staffing patterns, responsiveness, and the process for escalating concerns. Ask about staff-to-resident ratios during day and evening shifts, nurse oversight, and how complaints are documented and resolved. Observe interactions with residents personally, note the staff's tone and patience, and check for reports of turnover that may signal ongoing culture issues. Talk with current families about how well the facility handles medical needs, emergencies, medication management, and coordination with outside providers. If possible, request a trial period or a detailed care plan to see whether the promised routines translate into consistent experiences across shifts.

    In sum, Char Laine Manor delivers a pragmatic option for those prioritizing affordability and routine stability, with clear caveats around staff warmth and respectful communication. Families with relatively low medical complexity and a willingness to supervise care may find value here, while anyone who requires consistently compassionate, proactive staff - especially in the face of illness - should consider alternatives more closely. The decision rests on whether predictable daily functioning can compensate for potential gaps in personal engagement; when in doubt, tour with a checklist focused on tone, responsiveness, and escalation practices to determine if this community fits the senior's specific care trajectory.

    Features

    Housing

    • 23 resident community capacity 23 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bradley International (13 miles away) Bradley International (13 miles away)
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Same day assessments Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Char Laine Manor is a board and care home located in Vernon Rockville, CT. Our community provides a comfortable and supportive environment for seniors who need assistance with daily activities but still want to maintain their independence.

    Our residents can enjoy a range of amenities such as cable or satellite TV to keep them entertained, a computer center for staying connected with loved ones, and a small library for quiet relaxation. Each room is fully furnished and includes a kitchenette for those who prefer to prepare their own meals. Housekeeping services are provided to ensure that our residents' living spaces are always clean and tidy.

    Outside, we have a beautiful garden and outdoor patio where residents can soak up the sunshine or enjoy some fresh air. Our restaurant-style dining offers delicious meals prepared by our skilled culinary team, catering to any special dietary restrictions our residents may have.

    At Char Laine Manor, we prioritize the well-being of our residents. We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with healthcare providers to coordinate any necessary medical care or appointments. We also offer medication management services to ensure that our residents are taking their medications correctly.

    We understand the importance of mental wellness, which is why we have implemented a mental wellness program. This program promotes emotional health through various activities and support services.

    Transportation arrangements are available for both general outings and medical appointments. Our community is conveniently located near cafes, pharmacies, physicians' offices, and restaurants, offering easy access to essential amenities.

    At Char Laine Manor, we strive to provide a warm and welcoming environment where seniors can receive personalized care while enjoying an engaging lifestyle surrounded by exceptional amenities.

    Nearby Places of Interest

    This part of Vernon Rockville, Connecticut offers convenient access to essential amenities such as pharmacies like Walgreens and CVS, as well as a variety of dining options including fast food chains like Burger King and Taco Bell, and more upscale choices like The Hidden Still and Rein's New York Style Deli. Several medical facilities are also located nearby, including Ellington Family Practice and Northeastern Pulmonary Associates. For leisure activities, residents can visit the River Road Athletic Complex for outdoor recreation or catch a movie at the Cinemark Buckland Hills 18 + Imax. Johnson Memorial Hospital is a short drive away for any healthcare needs. Overall, this area provides a mix of services and entertainment options for seniors looking to live in a vibrant community.

    Pharmacies

    • Walgreens (0.8 miles)
    • CVS Pharmacy (0.9 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (3.6 miles)
    • Big Y Tolland World Class Market (4.1 miles)
    • Walgreens (5.5 miles)
    • CVS Pharmacy (6.2 miles)

    Restaurants

    • The Hidden Still (0.9 miles)
    • Burger King (1.5 miles)
    • McDonald's (1.5 miles)
    • Vernon Diner (3.2 miles)
    • Rein's New York Style Deli (3.3 miles)
    • OKI Asian Bistro (3.3 miles)
    • Taco Bell (3.6 miles)

    Physicians

    • Ellington Family Practice (1.7 miles)
    • Myeyedr (2.6 miles)
    • Northeastern Pulmonary Associates (3.1 miles)
    • Vernon Internal Medicine (3.3 miles)
    • Fieldstone Family Medicine of Tolland (4.8 miles)
    • Ognjenka Nadazdin-Boskovic, MD (6.1 miles)
    • Connecticut Eye Physician and Surgeons (6.2 miles)

    Cafes

    • Starbucks (3.6 miles)
    • Starbucks (5.6 miles)
    • Birdhouse Coffee (6.4 miles)
    • Panera Bread (6.6 miles)
    • Starbucks (7 miles)
    • Starbucks (9.4 miles)

    Places of Worship

    • Second Congregational Church (6.3 miles)

    Theaters

    • Cinemark Buckland Hills 18 + Imax (6.9 miles)
    • Enfield 12 - Cinemark Theatres (10.9 miles)

    Hospitals

    • Johnson Memorial Hospital (8.1 miles)

    Parks

    • River Road Athletic Complex (8.6 miles)
    • Gay City State Park (10.2 miles)

    Frequently Asked Questions

    Where is Char Laine Manor?

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