Priority Care, Inc. in Stratford, CT

Pros

• The reviewer was happy with every person they came in contact with at Family Care Visiting Nurse.
• The nurse's caring bedside manner can elevate care to five stars.
• Caregivers were accommodating, understanding, and very helpful, with staff patient and collaborative with the family.
• The patient's mother was happy and comfortable with everyone involved.
• The reviewer would definitely recommend the service.
• The staff were described as down to earth.
• The reviewer thanked the wonderful nurses who truly cared about their well-being (Danielle, Anna, Margo, Jen, Michelle, Becky, Mike, and Rhonda).

Cons

• The agency is described as awful, unorganized, and unprofessional.
• The nurses are rude, indifferent, and fail to provide consistent care.
• The service is viewed as prioritizing profit over patient need.
• Visits are frequently missed or scheduled at the last minute, causing serious stress.
• Wellness checks are mishandled, with poor contact and even police involvement.
• There is no continuity of care; patients see different nurses each time.
• Aides are accused of laziness, bullying, and verbal abuse.
• The company is accused of discrimination and giving false information about coverage.
• The overall experience is so negative that the reviewer urges others to avoid the agency or for it to be closed.
• Families report emotional distress and concern for patient safety due to the care provided.

Review

Priority Care, Inc. in Stratford is best suited for seniors who can tolerate variability in caregiving while still prioritizing strong bedside manner when the right nurse is assigned. This agency delivers home health services rather than a traditional on-site community, so the value centers on the person delivering care on any given day: a compassionate nurse can make the difference between competent support and frustrating gaps. It works best for individuals needing episodic or short-term visits - medication administration, wound care, and routine RN checks - where a trusted clinician can become the dependable anchor of daily routines. When that anchor is present, care can feel personal and effective; when it isn't, the entire experience quickly deteriorates into confusion and risk.

Alternatives deserve serious consideration for families seeking predictable, high-quality oversight. If a patient requires a consistently scheduled team, tight communication, and strict adherence to a plan, this agency may not deliver reliably. For long-term needs or complex medical management, other home health providers with stronger continuity, or an assisted living option that guarantees 24/7 staffing and formal care coordination, often yield more predictable outcomes. In short, the choice should hinge on whether the family can tolerate significant turnover and last-minute schedule changes without compromising safety or daily functioning.

The strongest asset is the genuine care some nurses bring to the table. When a well-suited clinician is assigned, the person-to-person connection can produce meaningful, practical support - timely medication administration, attentive wound care, and a humane, respectful approach at the patient's bedside. The reviews spotlight individual nurses who left lasting, positive impressions, underscoring that the clinical skill and personal warmth exist within the agency. Families with a nurse they trust have described real benefits, including improved comfort and better daily management of health tasks. This demonstrates that the core clinical capability is present, albeit inconsistently.

The dominant drawbacks eclipse those strengths for most clients. Chronic turnover erodes continuity of care, so patients rarely see the same caregiver long enough to establish a reliable routine. Office interactions are frequently cited as rude or unhelpful, and scheduling devolves into last-minute calls, missed visits, or outright no-shows. Stories of disorganized coordination, insufficient wellness follow-up, and lax adherence to critical safety?related checks are common. Several accounts allege mismanagement and, in extreme cases, dangerous lapses in communication that put vulnerable individuals at risk. Across the board, reliability and professional standards are the most persistent pain points.

Those pros and cons do not balance neatly unless a firm guardrail is in place. If the decision is to use Priority Care, insist on a named care manager and a fixed caregiver roster, with a written, long-range schedule and documented escalation paths for missed visits. Require advance notice for changes, prompt supervisor follow-up, and clear expectations about medication handling, wound care protocols, and doctor communication. Maintain a simple log of visits, times, and outcomes, and verify that the agency can coordinate with the patient's primary physician and any specialists. Without these protections, the likelihood of deteriorating care quickly rises, making the cons harder to overlook.

In the end, Priority Care can serve a niche audience in Stratford - families who actively manage oversight, can secure a stable caregiver pairing, and can tolerate occasional organizational friction in exchange for personally engaged nursing care. For most families facing ongoing, complex needs, or those prioritizing absolute reliability and seamless coordination, exploring other home?health providers or moving toward an assisted living setting with guaranteed staffing and formal supervision is wiser. When proceeding with Priority Care, treat it as a framework that requires proactive governance, precise expectations, and vigilant monitoring to protect safety and daily quality of life.

This area of Stratford, Connecticut offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With parks like Boothe Memorial Park Hawkwatch and Silver Sands State Park nearby, residents can enjoy outdoor activities and nature walks. There are also several restaurants within a few miles, providing plenty of dining options. Additionally, pharmacies such as Walgreens and CVS are easily accessible for any medical needs. For healthcare services, there are physicians' offices like Medical Imaging Systems and hospital facilities like Milford Hospital Walk In in close proximity. Transportation options include the Metro North - Milford Train Station for easy access to neighboring areas. Places of worship like St Barbara Greek Orthodox Church offer spiritual fulfillment for those seeking religious community. Overall, this part of Stratford provides a well-rounded living experience for seniors looking to settle down in a convenient and welcoming neighborhood.

Parks

• Boothe Memorial Park Hawkwatch (1 miles)
• Silver Sands State Park (3 miles)
• Twin Brooks Park (4.3 miles)

Restaurants

• Panchero's Mexican Grill (2.1 miles)
• Spotted Horse Tavern Shelton (2.3 miles)
• GG's Wood Fired Pizza (2.4 miles)
• McDonald's (2.8 miles)
• Casey's Irish Pub (2.9 miles)
• Wendy's (2.9 miles)
• Scratch Baking (2.9 miles)

Pharmacies

• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Rite Aid (3 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (3.5 miles)
• Doughnut Inn (4 miles)
• Aunties Cafe (4 miles)
• Panera Bread (4.1 miles)
• Starbucks (4.5 miles)
• Starbucks (5 miles)

Physicians

• Medical Imaging Systems (2.3 miles)
• Steeves Corrie MD (2.4 miles)
• Neurological Specialists PC (2.4 miles)
• Associated Neurologists of Southern Connecticut PC (2.4 miles)
• Vicente MD Diaz MBA (2.4 miles)
• Primary Care Associates PC (3.6 miles)
• Bridgeport Family Health (5 miles)

Hospitals

• Milford Hospital Walk In (2.8 miles)
• Milford Campus Bridgeport Hospital (2.9 miles)
• Bridgeport Hospital (5.2 miles)
• Bridgeport Hospital (5.2 miles)
• St Vincent's Medical Center (6 miles)
• Veterans Affairs CT Healthcare System: West Haven Medical Center (7.8 miles)

Transportation

• Metro North - Milford Train Station (2.9 miles)
• Metro-North BPT Rail Yard (5.4 miles)
• U-Haul Moving & Storage of Orange (5.9 miles)
• Greater Bridgeport Transit Authority (6.3 miles)
• Amtrak (6.5 miles)
• Metro North West Haven Train Station (7.5 miles)

Places of Worship

• St Barbara Greek Orthodox Church (5.4 miles)
• Church Of The Holy Spirit (8.1 miles)