The Watermark at East Hill

Pros

• Residents at The Watermark at East Hill thrive in a warm and welcoming environment that feels like home.
• The staff is described as incredibly caring, attentive, and dedicated to ensuring residents receive excellent care.
• The community offers a variety of engaging activities and exceptional dining experiences, contributing to a vibrant lifestyle for its residents.
• Transitioning into the community is made easier through a simple admitting process and supportive staff who help create realistic care plans.
• The facility is consistently praised for its cleanliness and well-maintained amenities, including spacious apartments and beautiful landscaping.
• Many family members express satisfaction with the safety measures implemented during the Covid-19 pandemic, highlighting the staff's commitment to resident well-being.
• Residents enjoy numerous opportunities for social interaction, including outings to local restaurants and activities like trivia nights, promoting active engagement within the community.
• Feedback indicates that the community fosters positive relationships among residents and between residents and staff, creating a friendly atmosphere where everyone feels valued.

Cons

• Communication on multiple fronts has been almost nonexistent, with family members having to leave multiple messages without guaranteed responses.
• The transition between different divisions, such as moving from skilled nursing to independent living, is not as smooth as advertised, leading to a lack of communication between groups.
• There were concerns about potential exposure to Covid-19 due to inadequate communication about a resident being exposed to a Covid-positive individual.
• Current management is perceived to be out of their league compared to how the facility was a few years ago.
• The dining room service was noted as not meeting expectations despite the quality of food being highlighted positively.

Review

The Watermark at East Hill has received an overwhelming amount of positive feedback from residents and their families, highlighting a strong sense of community and dedicated staff. With numerous activities available, exceptional food quality, and a commitment to resident care, many consider it one of the best retirement communities in the area. Notably, the residents appreciate the warm environment fostered by attentive and professional staff members who prioritize their needs and well-being.

Many reviewers have emphasized the importance of staff attentiveness in creating a supportive living environment. Families looking for places for their loved ones have frequently chosen The Watermark at East Hill because they felt that the staff genuinely care about residents' welfare. The positive interactions between staff and residents are often noted as a highlight of living there. One reviewer remarked on how they appreciated that the employees were not only professional but also had an innate warmth that made transitions into this new phase of life much more pleasant.

The amenities offered at The Watermark at East Hill are noteworthy as well. Residents enjoy access to engaging activities such as trivia nights and outings to local restaurants, which encourage social interaction among them. Additionally, there is a diverse array of facilities designed to keep residents active; these include billiard rooms, putting ranges, clean fitness centers, and even home theaters for entertainment purposes. The common areas are beautifully landscaped, further enhancing the community's inviting nature.

Food quality consistently received high marks from multiple reviews. Residents describe meals as being exceptionally prepared with great variety and flavor. Dining experiences play a crucial role in fostering community interactions—as families took time to join their loved ones for meals at The Watermark—many left feeling impressed by both food quality and service provided in dining settings. Though some noted issues with service inconsistencies in specific dining rooms, overall feedback regarding meal options was overwhelmingly positive.

However, some reviews did point out challenges related to communication within different divisions of care offered at The Watermark. Transitioning from independent living to skilled nursing or vice versa can be less smooth than advertised; families found themselves needing to advocate actively for their loved ones’ needs during these transfers due to lapses in communication between various departments within the facility. While most felt reassured by the abilities of individual caregivers, there were still concerns over information transfer across divisions.

In light of recent challenges such as potential exposure to illnesses like COVID-19 within communal environments, many reviews praised The Watermark’s proactive measures to ensure safety while maintaining residents' overall happiness and engagement levels during difficult times. Families expressed gratitude toward how diligently staff members worked to keep everyone informed about safety protocols while managing day-to-day operations effectively despite external pressures.

Overall, The Watermark at East Hill stands out as a premier choice among retirement communities due largely to its combination of excellent care provided by its compassionate staff members alongside ample opportunities for activity engagement—all vital components contributing significantly towards fostering a true sense of home amongst its residence population. Many families reported feeling grateful that they made the choice to entrust their loved ones' well-being into this welcoming community where both people and services thrive harmoniously together.

This part of Southbury, Connecticut offers a variety of amenities that cater to the needs of seniors. With a selection of restaurants offering diverse cuisine options, along with cafes for socializing and pharmacies for convenience, residents have easy access to essential services. The proximity to physicians' offices and hospitals ensures prompt medical care when needed. Additionally, the nearby parks provide opportunities for leisurely walks and outdoor activities. Places of worship are also conveniently located for those seeking spiritual fulfillment. Overall, this area offers a well-rounded community that caters to the needs and interests of seniors looking to make Southbury their home.

Restaurants

• Mercato Italian Kitchen & Bar (1.2 miles)
• Jade Garden Asian Restaurant (3.5 miles)
• Ovens of France (3.5 miles)
• Market Place Woodbury (3.6 miles)
• 1754 House Inn & Restaurant (3.8 miles)
• Blue Colony Diner (5.4 miles)
• Rich Farm Ice Cream Shop (5.6 miles)

Physicians

• Mirabilelevens Elizabeth Waterbury Pulmonary Associates Southbury (1.3 miles)
• The Eye Care Group (1.5 miles)
• Harvey M. Kramer, MD (1.6 miles)
• Progressive Eye Care (4 miles)
• Southern Connecticut Vascular Center (4 miles)
• Rejuve Medispa (7.9 miles)
• Western Connecticut Medical Group Brookfield (8.6 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Canfield Corner Pharmacy (4.9 miles)
• Drug Center Pharmacy (5.4 miles)
• Newtown Pharmacy & Surgicals (5.9 miles)
• CVS Pharmacy (6 miles)
• Walgreens (6.5 miles)
• Big Y (8.7 miles)

Cafes

• Panera Bread (1.6 miles)
• Starbucks (10 miles)
• Starbucks (10.5 miles)
• Starbucks (10.6 miles)

Parks

• Hollow Park (3.9 miles)
• Lovers Leap State Park (9.3 miles)
• Harrybrooke Park (9.6 miles)
• Creative Playground (10.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (7.4 miles)
• St Joseph's Church (7.7 miles)
• Trinity Episcopal Church (10.5 miles)

Hospitals

• Danbury Hospital Business Office (9.2 miles)
• The Wellspring Foundation (9.9 miles)
• Naugatuck Valley Surgery Center (10.6 miles)