Prestige Companion & Homemakers, LLC

Pros

• They have been great at understanding clients' needs and offering excellent care.
• Prestige companions perform a key role in helping elderly parents remain at home.
• The care provided by Prestige companions is competent, caring, and personal; the companions feel like family.
• They are highly recommended.
• Prestige Companion & Homemakers has helped caregivers develop.
• Prestige Companion & Homemakers provides a home for elder care.
• The service is described as awesome.

Cons

• They are disappointed that the program manager, Mrs. Williams, was let go, believing she truly cared for their family member.
• They view the owner's decision to part ways with her as disgusting.
• They are concerned the company prioritizes money over the people who need care.
• They consider Nicole A unprofessional and would remove their loved one if she is assigned.
• They claim the company makes false allegations instead of reaching out, to make the reviewer look bad.
• They describe Prestige as very unprofessional and unorganized.
• They say the staff is rude and unprofessional, and would not recommend.
• They state not professional at all and suggest looking elsewhere for care.
• They claim Prestige does not deliver what it promises, does not answer the phone or return calls, and that aides are unreliable; the office staff is disingenuous, advising to use another agency.

Review

Across the collection of impressions about Prestige Companion & Homemakers, a blended picture emerges. Some clients describe Prestige as a reliable ally in home care, while others express strong disappointment in management, communication, and follow-through. The thread running through many of the comments is a belief that Prestige can be deeply valuable when it aligns with a family's needs and expectations, but that it can fall short in areas like responsiveness, consistency, and leadership decisions.

On the positive side, several reviewers highlight meaningful, even transformative experiences. They credit Prestige with understanding their specific needs and delivering excellent, compassionate care. The care is described as competent, personal, and genuinely kind, with caregivers who feel like members of the family. This sentiment is echoed by comments that speak to the caregivers' ability to help their elderly loved ones remain at home, with the care team embodying warmth and attentiveness. In these accounts, Prestige is treated as a helpful partner that can significantly ease the stress of caregiving and support a family's daily life.

Yet, alongside those affirmations, there is a strong current of concern about how Prestige is run. A particularly pointed grievance centers on the departure of a program manager, Mrs. Williams, whom one reviewer says truly cared about their family member and helped fix many problems. The same reviewer describes the owner's decision to let her go as "disgusting" and worries that the company prioritizes money over the people who need care. There is a palpable fear that leadership choices could undermine the quality of service, and there are explicit warnings about who is assigned to cases. For example, if Nicole A is put on a case, the reviewer says they would remove their loved one immediately, calling that staff member unprofessional.

An additional layer of frustration appears in a direct critique of the company's responsiveness and integrity. An update from a reviewer accuses Prestige of making false allegations to portray them badly, rather than reaching out to address concerns. This sentiment contributes to a broader statement that Prestige can be unprofessional and unorganized in its operations, with the implication that some interactions fail to reflect the care-quality standards the company is capable of delivering. The repeated phrases in these comments, such as "Very unprofessional and unorganized" and "The staff there is very rude and unprofessional," underscore a strong perception of inconsistency and disconnection between what patients experience on the ground and how the organization presents itself.

Despite these criticisms, there are still voices within the set that speak to positive outcomes and ongoing value. One reviewer notes that Prestige companions play a key role in enabling elderly parents to stay at home, describing the care as not only competent but deeply personal. There are brief but affirmative lines - "Prestige companions perform a key role? the companions are like members of our family" - that reinforce the sense that the human side of the service can be highly impactful when it does work well. In a few spots, the praise feels almost celebratory, with words like "Awesome" or "Highly recommended" appearing amid the more contentious notes.

Overall, the reviews portray a service with real potential to deliver meaningful, home-based care, coupled with significant concerns that center on management, communication, and consistency. Families describe a spectrum - from deeply grateful for genuinely compassionate care to wary of leadership decisions and unresponsive, unpolished interactions. The tension between these experiences suggests that Prestige can be an excellent partner for some families, provided expectations align with what the organization is able to deliver in terms of staffing stability, accountability, and timely communication.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Drug Center Pharmacy (5.4 miles)
• Canfield Corner Pharmacy (5.5 miles)
• Newtown Pharmacy & Surgicals (6 miles)
• CVS Pharmacy (6 miles)
• Walgreens (6.3 miles)
• Oxford Pharmacy (7.9 miles)

Physicians

• Mirabilelevens Elizabeth Waterbury Pulmonary Associates Southbury (0.3 miles)
• The Eye Care Group (0.7 miles)
• Harvey M. Kramer, MD (0.7 miles)
• Progressive Eye Care (3.2 miles)
• Southern Connecticut Vascular Center (3.2 miles)
• Rejuve Medispa (7.5 miles)
• Nephrology & Hypertension Associates (8.1 miles)

Restaurants

• Mercato Italian Kitchen & Bar (0.3 miles)
• Jade Garden Asian Restaurant (3.9 miles)
• Ovens of France (3.9 miles)
• Market Place Woodbury (4 miles)
• Rich Farm Ice Cream Shop (4.2 miles)
• 1754 House Inn & Restaurant (4.3 miles)
• Blue Colony Diner (5.4 miles)

Cafes

• Panera Bread (0.6 miles)
• Starbucks (8.5 miles)

Parks

• Hollow Park (4.5 miles)
• Lovers Leap State Park (10.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (7.8 miles)
• St Joseph's Church (8.7 miles)
• Trinity Episcopal Church (9.1 miles)
• United Methodist Church of Monroe (10.2 miles)

Hospitals

• Danbury Hospital Business Office (9.8 miles)
• Naugatuck Valley Surgery Center (10.1 miles)
• The Wellspring Foundation (10.8 miles)