SYNERGY Home Care - Danbury

Pros

• The process to arrange care was described as great and the staff easy to work with.
• The aides were mindful and attentive to clients' needs.
• Elynese was the main caregiver and she was above and beyond amazing.
• The agency provided consistent staffing, which was highly valued by families.
• The team was flexible and accommodating with last-minute scheduling changes.
• The care team demonstrated compassion, professionalism, and a willingness to go the extra mile.
• Peter Crossett and the Synergy team delivered reliable, high-quality care and support.
• Families reported the service as responsive, trustworthy, and deeply caring.
• Synergy helped families navigate difficult times and arrange for continuous care when needed.

Cons

• During the pandemic, obtaining staff was challenging.
• Some in the industry have stayed home, worsening the labor shortage.
• There were times when replacements were not always available despite their efforts.
• The family was concerned about whether reliable home care would be available during staffing shortages.
• Scheduling and coverage required last-minute changes, which caused stress for the family.

Review

SYNERGY Home Care in Danbury is best suited for families who want a loved one to stay at home with dependable, flexible, and genuinely compassionate in?home support. This community excels for seniors or recovery cases who need help with daily routines, constant companionship, and reliable caregiver coverage. A family?run feel translates into visible accountability, quick problem?solving when schedules shift, and a clear commitment to matching the right aide to the person in care. The strongest takeaway is the emphasis on continuity - families repeatedly highlight consistent staffing and a hands?on owner or lead coordinator who checks in and keeps communication open.

Those weighing alternatives should consider whether a facility?based environment or a higher level of medical nursing oversight is necessary. For someone who must have on?site skilled nursing, memory?care specialized supervision, or a setting where medical staff are permanently resident, a traditional assisted living facility or licensed nursing home may be a better fit. Likewise, if the budget is the primary constraint and the goal is the lowest possible hourly rate, there are agencies that advertise leaner cost structures. SYNERGY's value comes from reliability, personal attention, and flexible scheduling, but families should align expectations with the reality of home?based care, not with an unrealistically minimal price point.

The core strengths of SYNERGY Danbury revolve around responsive, empathetic caregiving and practical reliability, and those benefits offset the most common friction points well. The aides are described as kind, attentive, and capable of handling a wide range of tasks - routine daily living support, transport help, and even household chores that enable a loved one to stay home longer. The leadership - exemplified by coordinators who manage last?minute coverage and caregivers who commit to a consistent roster - drives down worry during hospital discharges or sudden changes in need. The ability to mobilize 24/7 coverage, sometimes within hours, and the willingness to deploy live?in arrangements are transformative for families facing acute care transitions. When care needs spike, the agency demonstrates a pragmatic, problem?solving posture that most families value highly.

Yet no service is without small frictions, and the strongest reviewers acknowledge a few realities. Scheduling changes, particularly at the last minute, can require adjustments, and no caregiver team is perfectly uniform in temperament or style. However, the review history consistently shows that these bumps are met with rapid response, flexible staffing, and a central contact - frequently highlighted as accessible and professional - who coordinates coverage, maintains consistency, and reassures anxious families. That combination - high touch management plus a broad pool of trained aides - helps offset occasional misalignments in caregiver fit and keeps the overall experience trustworthy and dependable.

Quality is reinforced by tangible credentials and observed outcomes. The aides are described as well?trained in first aid and CPR, and hospice teams frequently praise the care delivered by SYNERGY staff. The ownership team, especially Peter Crossett, is repeatedly cited as accessible, empathetic, and committed to getting the right people in place and keeping them there. Families gush about how staff "become part of the family," reflecting a level of continuity and emotional safety that is rare in shorter?term arrangements. Competition on price is noted as reasonable relative to the market, which makes this option compelling for families seeking substantive care without blowing through savings.

For families considering this option, the practical steps are straightforward. Begin with a clear list of daily needs, medical requirements, and desired caregiver attributes, then insist on meeting multiple caregivers and a primary/backup plan to ensure continuity. Question how the agency handles last?minute hospital releases, how quickly coverage can be secured, and how updates flow to the family. Confirm live?in vs. short?shift availability, and verify that the care team aligns with the loved one's routines, preferences, and personality. From the client testimonials, a proactive intake process, ongoing communication, and robust caregiver matching are the hallmarks that turn a good agency into a trusted partner.

The bottom line is decisive. SYNERGY Home Care Danbury is a standout choice for families prioritizing home?based comfort, dependable 24/7 support, and a compassionate, well?coordinated caregiving team. It is especially strong for those who value continuity, rapid response to changes, and a family?led approach that translates into highly personalized care. It may be less suited for those who require the most intensive on?site medical services in a facility setting or who must squeeze every possible dollar from a limited budget. When the goal is to keep a loved one at home with reliable people who feel like part of the family, SYNERGY Danbury earns a confident, practical recommendation.

This part of Danbury, Connecticut, offers a convenient and vibrant community for senior living. With a variety of restaurants nearby such as Market Place, Zen Restaurant, and Dolce Restaurant & Wine Bar, residents have plenty of dining options to choose from. There are also several pharmacies in close proximity including CVS Pharmacy and Rite Aid for easy access to medications. For healthcare needs, there are reputable physicians like Orthopedic & Specialty Surgery and Greater Danbury Health CT nearby. Transportation options are readily available with U-Haul Moving & Storage and Metro-North stations within a few miles. In terms of recreation, there are several parks like Tarrywile Mansion and Hatters Park for outdoor activities. Hospitals like Danbury Hospital provide quality medical care in the area. Overall, this part of Danbury offers a well-rounded and convenient living experience for seniors looking to settle down in a welcoming community.

Restaurants

• Market Place (0.1 miles)
• Zen Restaurant (0.2 miles)
• Dolce Restaurant & Wine Bar (0.2 miles)
• McDonald's (1 miles)
• The Cheesecake Factory (1.1 miles)
• Rosy Tomorrows (1.2 miles)
• Taco Bell (2.2 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Boehringer Ingelheim Pharmaceuticals (0.9 miles)
• Rite Aid (1.4 miles)
• Main Street Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)

Physicians

• Orthopedic & Specialty Surgery (0.9 miles)
• Quality Dental of Danbury (2.4 miles)
• Greater Danbury Health CT (2.4 miles)
• Opticare Eye Health & Vision Center (2.5 miles)
• Western Connecticut Medical Group (2.9 miles)
• Zied Michael Taweh (2.9 miles)
• Advanced Dermcare (2.9 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (2.6 miles)
• Starbucks (4.4 miles)
• Starbucks (6.7 miles)
• Bobo’s Cafe (6.8 miles)
• Tazza Cafe (7.3 miles)

Transportation

• U-Haul Moving & Storage of Danbury (2 miles)
• Bethel Metro-North Station (4.2 miles)
• Brewster Metro North Station (6.4 miles)
• Metro North - Southeast Train Station (6.8 miles)

Parks

• Tarrywile Mansion (2.3 miles)
• Rogers Park (2.9 miles)
• Hatters Park (3.3 miles)
• Danbury Town Park (3.5 miles)
• Parloa Park (4.2 miles)
• Ballard Park (7.2 miles)

Hospitals

• Danbury Hospital (2.9 miles)
• Danbury Hospital Business Office (5.7 miles)

Theaters

• Prospector Theater (7.2 miles)