BrightStar Care of Western Connecticut

Pros

• The company's aides persevered and provided care for the reviewer's mother even when she initially refused it.
• Brightstar was able to cover all shifts and provide 24-hour care at the facilities, giving the family relief.
• The company impressed the reviewer with their responsiveness and the availability of many aides to choose from.
• Brightstar handled the difficulty in matching a live-in aide for the reviewer's mother professionally and comfortably discussed their options.
• The director of Bright Star assured the reviewer that they have someone available who can fulfill various caregiving responsibilities for their father, including driving, cooking, cleaning, administering medication, and providing companionship.

Cons

• The transition to assisted memory care means phasing out Brightstar, which is a sad development for the family.
• There were difficulties in matching a live-in aide with the reviewer's mother, despite Brightstar's professional handling of the situation.
• The fact that Brightstar is only 18 months old as a franchise may raise concerns about their level of experience and reliability.

Review

Bright Star, a renowned company offering care services, has received high praise from satisfied clients. One individual shared their heartfelt gratitude for the exceptional care provided to their mother, even when she initially refused it. Despite her resistance, Bright Star's dedicated aides persevered and ensured she received the necessary attention. When an unfortunate incident led to hospitalization, the family was relieved to find that Bright Star could provide round-the-clock care at the facilities, covering all shifts. However, as their mother transitions to Assisted Memory Care, they will no longer require Bright Star's services.

Another client expressed their first-time experience with a home care company when seeking assistance for their 85-year-old mother who wished to continue living at home following a fall and bone fracture. They selected Bright Star due to the company's responsiveness and extensive pool of available aides. The ongoing experience with Bright Star has remained positive overall, although some challenges arose in finding a suitable live-in aide for their mother. Nevertheless, they commend Bright Star for handling this matter professionally and making discussions about alternative options comfortable.

During a conversation with the director of the local Bright Star franchise, it was revealed that although they have been operating for only 18 months in that specific location, Bright Star itself boasts over eight years of industry experience. The director confidently assured one individual that they had an aide available who possessed various skills and could fulfill multiple roles effectively – driving, cooking, cleaning, administering medications – while also serving as a constant companion for their father. Additionally, there was confidence expressed that this caregiver would be capable of learning how to change the urostomy weekly.

Overall, these reviews shed light on how Bright Star has consistently impressed its clients through exceptional care services and attentive customer support. Despite initial reluctance from one client's mother, the dedicated aides were able to provide unwavering assistance until hospitalization became necessary. Moreover, during challenging times when finding an appropriate live-in aide seemed difficult, Bright Star's professionalism and willingness to discuss various options made the process more comfortable for the family. With a solid reputation built over eight years in the industry, Bright Star continues to prove itself as a reliable and trustworthy provider of home care services.

This part of Danbury, Connecticut offers a convenient location with easy access to healthcare facilities such as RMA Of Connecticut and Candlewood Center For Women's Health, as well as pharmacies like Super Stop & Shop and Walgreens. There are also several dining options nearby, including Taco Bell and Stony Hill Diner, catering to various tastes. For recreation, residents can enjoy parks like Hatters Park and Danbury Town Park, perfect for leisurely strolls or outdoor activities. Additionally, the area is well-connected with transportation options such as the Bethel Metro-North Station for easy travel. Overall, this neighborhood provides a balance of amenities and services suitable for senior living.

Physicians

• RMA Of Connecticut Danbury (0.1 miles)
• Candlewood Center For Women's Health (0.1 miles)
• ProHealth Physicians Express Care (0.2 miles)
• Advanced Specialty Care - Danbury Office (0.2 miles)
• Michael Bard (0.2 miles)
• Ragona Andrew DDS-Associated Oral Maxillofacial (0.2 miles)
• Connecticut Pain Care PC (0.2 miles)

Restaurants

• Taco Bell (0.3 miles)
• Stony Hill Diner (0.7 miles)
• Denny's (0.7 miles)
• Stew Leonard's (1.2 miles)
• Wendy's (1.5 miles)
• Atlantic Restaurant (1.5 miles)
• Capers, too! Deli & Catering (1.6 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (2.5 miles)
• Starbucks (6.1 miles)

Pharmacies

• Super Stop & Shop (0.6 miles)
• Compassionate Care Center of CT (0.7 miles)
• Walgreens (1.3 miles)
• Big Y (1.5 miles)
• Rite Aid (2.2 miles)
• Walgreens (2.5 miles)
• Main Street Pharmacy (2.5 miles)

Hospitals

• Danbury Hospital Business Office (0.8 miles)
• Danbury Hospital (1.9 miles)

Parks

• Hatters Park (2.3 miles)
• Danbury Town Park (2.4 miles)
• Rogers Park (2.6 miles)
• Parloa Park (2.9 miles)
• Tarrywile Mansion (3.2 miles)
• Collis P. Huntington State Park (6 miles)
• Harrybrooke Park (8.7 miles)

Transportation

• Bethel Metro-North Station (2.5 miles)
• U-Haul Moving & Storage of Danbury (3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3 miles)
• St Joseph's Church (3.9 miles)