Sheraton Homecare Services

Pros

• They are very compassionate and dedicated caregivers.
• The agency treats clients and their care staff with love and respect.
• They are professional and proficient, with a large, positive impact.
• They respond quickly to situations and strive to correct issues immediately.
• They place caregivers who match each client's personality.
• They provide exceptional care and support for loved ones.
• The owner and staff exemplify professionalism and compassion in every interaction.
• They are a beacon of excellence in home care services.
• They are a family-owned agency that treats clients like family with loyalty and respect.

Cons

• The agency is described as terrible, unskilled, uncaring, unprofessional, and solely concerned with money rather than the well-being of the loved one.
• The reviewer notes that even if the agency changes its name and has friends write glowing reviews, the lack of care remains the same.

Review

Very efficient, reliable, and confidential care is the common thread that runs through the many kind words families shared about Home Care Providers of Connecticut. Across multiple reviews, the agency is praised for delivering compassionate, thoughtful support that respects both clients and their loved ones. Caregivers like Barbara C. and Barbara D. are highlighted as particularly caring, with reviewers noting their dedication, empathy, and professional demeanor. Families repeatedly describe the caregivers as not only skilled but also genuinely invested in the well-being and dignity of the people they serve.

The human touch is a standout feature. Reviewers consistently emphasize that the caregivers bring love, respect, and courtesy into the home setting. The agency is described as easy to work with, and its staff are commended for their flexibility and responsiveness. In several accounts, the agency's ability to match a caregiver to a client's personality stands out as transformative - placing someone who truly "fits" the person's needs and preferences. This personal touch also extends to practical support, such as helping families navigate paperwork and logistics when a loved one requires care.

A number of reviews underscore the agency's broader impact beyond direct in-home care. One lengthy commendation from the director of a local CNA school, the Connecticut Health Career Institute, highlights the owner, Audrey Isaacs, and her team for their professionalism, compassion, and high standards. The feedback notes that Home Care Providers of Connecticut not only delivers excellent care but also contributes to the community by supporting students and job opportunities for graduates. This community-focused stance reinforces the sense that the agency is more than a service provider - it is a solid community partner.

The sense of family runs strong in many of the testimonials. Several reviewers describe the agency as a family-owned business with deep roots in the community, in operation for many years and having endured challenging times such as the pandemic. The owner is often singled out as a turning point for clients: a hands-on, caring leader who treats clients with the same respect and loyalty she would give to a family member. The sentiment is that the agency's culture - built on loyalty, respect, and genuine concern for others - creates an environment where clients feel valued and protected.

Individual stories add texture to the overall portrait. One reviewer recalls the agency's careful process of placing a caregiver who matched their mother's personality, providing not just care but dignity and respect. Another notes the respect their mother received and the caring that extended beyond routine tasks, highlighting the small but meaningful moments of kindness. The reviews collectively celebrate staff who are described as professional, competent, and deeply committed, and they frequently mention the pay and professional standards as indicators of a stable, well-supported workforce.

Not every voice is complimentary, but even the one critical review is presented with context. A negative account accuses the agency of being unskilled, uncaring, and overly focused on money, suggesting that the care did not meet expectations and that paid praise could be inauthentic. This perspective appears alongside numerous affirmations of quality and integrity, and several other reviewers emphasize the agency's rapid response to issues and its willingness to address concerns promptly. The presence of a dissenting view provides a fuller, more balanced picture of the range of experiences and reinforces the importance of ongoing communication and fit between family needs and caregiver skills.

In the end, the consensus framed by these reviews is clear: Home Care Providers of Connecticut stands as a beacon of excellence in home care. Families repeatedly applaud the compassionate, professional, and personalized approach that characterizes the agency's work. The combination of skilled caregivers, thoughtful matching, strong leadership, and a community-minded mission contributes to a service that feels dependable, respectful, and humane. For those seeking in-home care that treats loved ones with genuine care and integrity, the agency's record suggests a reliable option worth considering and recommending.

This part of Bethel, Connecticut, offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. With several restaurants, pharmacies, parks, cafes, transportation options, hospitals, physicians' offices, places of worship, and a theater within easy reach, residents can enjoy easy access to necessities and entertainment. The proximity of the Metro-North station allows for convenient travel options for those who do not drive. Additionally, the presence of healthcare facilities such as Danbury Hospital and specialized medical practices may provide peace of mind for seniors seeking quality care close to home. Overall, this area offers a mix of convenience and opportunities for leisure activities, making it a potentially attractive location for senior living in Bethel.

Restaurants

• Broken Symmetry (0.1 miles)
• Denny's (2.3 miles)
• Atlantic Restaurant (2.6 miles)
• Taco Bell (2.7 miles)
• Taco Bell (3.1 miles)
• Capers, too! Deli & Catering (3.2 miles)
• Stony Hill Diner (3.3 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Main Street Pharmacy (2.3 miles)
• Super Stop & Shop (2.5 miles)
• Compassionate Care Center of CT (3.3 miles)
• Big Y (3.4 miles)

Parks

• Parloa Park (0.2 miles)
• Rogers Park (1.6 miles)
• Tarrywile Mansion (2.1 miles)
• Hatters Park (3.9 miles)
• Collis P. Huntington State Park (4 miles)
• Danbury Town Park (4.2 miles)
• Ballard Park (7.4 miles)

Transportation

• Bethel Metro-North Station (0.4 miles)
• U-Haul Moving & Storage of Danbury (2.6 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (3.4 miles)
• Starbucks (5.7 miles)
• Starbucks (6.8 miles)
• Bobo’s Cafe (7.1 miles)
• Tazza Cafe (7.5 miles)

Hospitals

• Danbury Hospital (2.8 miles)
• Danbury Hospital Business Office (3.4 miles)

Physicians

• Connecticut Neck & Back Specialists (2.9 miles)
• Danbury Hospital Rheumatology Associates (2.9 miles)
• Associated Neurologists Physical Therapy (2.9 miles)
• Connecticut Eye Consultants, PC (2.9 miles)
• Zied Michael Taweh (2.9 miles)
• Associated Neurologists PC (2.9 miles)
• RMA Of Connecticut Danbury (2.9 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (4.6 miles)
• St Joseph's Church (6.7 miles)

Theaters

• Prospector Theater (7.4 miles)