Golden Gate Manor I & II

Pros

• They take great care of residents, including the reviewer's uncle.
• Great facility.
• It is such a great place.
• The neighborhood is nice.
• The place is excellent.

Cons

• They were disappointed with how the company handled itself after a resignation and being asked to do things that were not above board.
• The facility is not wheelchair accessible.
• They had to ask staff three times for help putting a mattress pad on the bed and were not assisted.
• Three nutritious daily meals are not provided every day.
• Snacks are the residents' responsibility to buy.
• Cold cereal is served almost every morning.
• Biscuits have undercooked dough and there is too much corn.
• They know nothing about it.

Review

The collection of impressions about this facility paints a picture of a place that can feel both reassuringly solid and frustratingly inconsistent. On one hand, there are clear signs of care and a favorable environment: a facility that people feel confident about in terms of family connections and general atmosphere. On the other hand, there are tangible complaints about governance, accessibility, nutrition, and day-to-day responsiveness. Taken together, the reviews illustrate a setting that has real strengths but also notable gaps that affect day-to-day life for residents and their families.

Several comments center on the human side of care and the impression that the staff and facility can be deeply devoted to those they serve. One reviewer highlights their uncle's well-being, stating that "they take great care of my uncle" and calling the place a "great facility." That sentiment suggests a foundation of quality care and a favorable environment for at least some residents, with the sense that the staff and administrators are capable and attentive in certain circumstances. The overall tone here is positive and appreciative of the facility's potential to provide a comfortable and supportive home.

However, there is a sharp counterpoint tied to the handling of a recent resignation and the broader ethics of how certain requests are managed. The reviewer expresses disappointment with how staff behaved when someone they know resigned, specifically noting concerns that the actions taken were not "above board." This frustration hints at perceived lapses in professionalism or governance during a difficult moment, casting doubt on the reliability and integrity of some staff actions. It's a reminder that even in a family-friendly, caring setting, there can be moments of concern about conduct and decision-making that can leave residents and their families uneasy.

Accessibility and practical support are another prominent thread. The facility is described as not wheelchair accessible, which immediately narrows its suitability for residents with mobility needs. The reviewer also recounts multiple attempts to get help with a simple personal care task - placing a mattress pad on their bed - that remain unfulfilled after three requests. This paints a picture of a disconnect between residents' needs and staff responsiveness, raising questions about how effectively the facility supports daily living tasks and physical accessibility for all residents.

Nutrition and meal service emerge as a source of mixed experiences. There is an expectation set by the phrase "three nutritious daily meals served every day," yet the reviewer reports that this does not consistently happen. They also note that snacks are the residents' responsibility to purchase, which can place an extra burden on families and residents who may not have the means or opportunity to supplement meals. In terms of quality, the meals described include cold cereal almost every morning, undercooked biscuits, and too much corn, signaling variability and potential dissatisfaction with the dietary offerings. Taken together, these comments suggest that while meals may be nutritionally adequate in intent, the execution and variety may fall short for some residents.

The final notes carry a mix of positive and uncertain signals about the place's atmosphere and reputation. Phrases like "It's such a great place" with a winking emoji, "Nice neighborhood," and simply "Excellent" convey moments of strong approval or optimism. Yet there are also responses that are more ambiguous, including a terse "No nothing about it," which hints at uncertainty or a lack of information about the overall experience. This blend of enthusiastic and uncertain responses reinforces the sense that opinions about the facility vary widely, potentially depending on individual circumstances, staff interactions, or specific shifts in management.

In summary, the reviews portray a facility with meaningful strengths - caring for family members, maintaining a pleasant environment, and existing positive perceptions of the neighborhood and overall quality. At the same time, they reveal notable shortcomings: concerns about ethical handling of sensitive staff actions, insufficient accessibility for wheelchairs, inadequate responsiveness to basic resident needs like personal-care tasks, and inconsistent meal quality and planning, including the expectation that residents should procure snacks themselves. The overall impression is of a place that can truly feel like home for some, but for others raises important questions about governance, accessibility, and consistent daily care.

This area of Pueblo, Colorado offers a variety of amenities that cater to senior living needs. With several parks within close proximity, such as Henkle Park and Mineral Palace Park, residents have easy access to outdoor recreational activities. Additionally, there are numerous dining options nearby, ranging from fast food chains like Taco Bell to local cafes like Solar Roast Coffee. For medical needs, there are several pharmacies and physician offices in the vicinity, providing convenient healthcare options. Nearby hospitals include St. Mary Corwin Hospital and Parkview Health System for any urgent medical care requirements. Places of worship such as Cornerstone Assembly Of God provide spiritual support for residents. Overall, this area offers a well-rounded community with various resources and facilities that would make it a desirable location for seniors looking to settle down in Pueblo.

Parks

• Henkle Park (0.2 miles)
• Pueblo Riverwalk (0.8 miles)
• Bruner Park (1.1 miles)
• Mineral Palace Park (1.9 miles)

Restaurants

• Taco Bell (0.3 miles)
• Patsy's Niteclub (0.5 miles)
• Sonic Drive-In (0.5 miles)
• Banquet Schusters Bakery (0.5 miles)
• Tortilleria Delicias (0.5 miles)
• La Tronica's (0.6 miles)
• Walter's Brewery (0.6 miles)

Pharmacies

• Broadway Pharmacy (0.5 miles)
• Jb Pharmacy (0.8 miles)
• Walgreens (1.1 miles)
• Express Scripts (1.2 miles)
• Walgreens (1.8 miles)
• Albertsons Pharmacy (1.9 miles)

Physicians

• Professional Hearing Solutions (0.6 miles)
• New Body Solutions (0.6 miles)
• Anesthesia & Pain Management Services of Pueblo (0.7 miles)
• American Vein (0.7 miles)
• ABBA Eyecare (0.8 miles)
• Michael B Turner, MD (1.2 miles)
• Ideal Family Medicine (1.4 miles)

Hospitals

• Acpc Women's Clinic (0.7 miles)
• St. Mary Corwin Hospital (1.5 miles)
• Parkview Health System (1.9 miles)

Places of Worship

• Cornerstone Assembly Of God (1.1 miles)
• Temple Baptist Church (1.8 miles)
• St Joseph Church (2 miles)

Cafes

• Starbucks (1.1 miles)
• Solar Roast Coffee (1.1 miles)

Theaters

• Blactino Entertainment Company (1.6 miles)