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4.2 from 54 reviews
5 stars
41
4 stars
1
3 stars
1
2 stars
2
1 stars
9
Overall Review of Chateau at Sharmar Assisted Living
common32 reviews mention this
Staff is consistently caring
Residents and families frequently describe the staff as kind and attentive to comfort and needs.
Many reviews say the staff treated loved ones with compassion and respect, and several describe feeling less stress because staff took good care day to day. Some also mention responsiveness when concerns came up, and others highlight therapy and care support during rehab or end-of-life situations. A few reviews take the opposite view, describing understaffing, missed follow-ups, or problems with safety and call-backs.
common7 reviews mention this
Cleanliness stands out
Multiple reviews highlight the facility’s cleanliness, while one notes an unpleasant odor on entry.
Several residents and family members describe the building as very clean and fresh, with some calling it immaculate. One review specifically notes a disturbing smell when first entering, which is a negative departure from the otherwise consistent cleanliness comments. There are also a couple of complaints that touch on sanitation and staffing levels in the kitchen or care areas.
common4 reviews mention this
Activities keep residents engaged
Residents are described as staying involved thanks to on-site activities.
A number of reviews say activities helped keep loved ones active and happy. Some families specifically mention that their relative looked forward to visits because of the variety of activities. The community also lists on-site activities and devotional offerings, which aligns with residents observing ongoing engagement.
common2 reviews mention this
Food is a bright spot
Meals receive praise from family members and residents during care stays.
Reviews mention that food was consistently good, including one that calls meals enjoyable and another that says food is always great. While the listing indicates meals are provided, the strongest support in reviews is that dining helped bring back enjoyment during care.
caveat6 reviews mention this
Follow-through and staffing are concerns
Some reviews raise concerns about staffing levels and missed follow-ups after reaching out.
A few reviews describe difficulty getting in touch, including no call-backs and not being contacted after inquiries. Several also mention understaffing, problems with situations not being resolved, and concerns about safety when assistance was needed but did not arrive as expected. One reviewer also reports that their loved one needed more frequent care than they felt was available, leading to an unsuccessful fit.
common7 reviews mention this
Rehab and therapy support progress
Rehabilitation and therapy experiences are often described as helping loved ones improve.
Several family members describe rehab stays where their loved ones progressed quickly, returned home, or gained strength with therapy support. One review also points to a positive rehab department experience. There are also critical comments about care adequacy, including concerns about whether staffing could meet a higher level of needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Pueblo Memorial (8 miles away)
Care Services
Ambulatory care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
This neighborhood in Pueblo, Colorado offers a variety of amenities and conveniences that may appeal to seniors looking for a comfortable living environment. With several cafes, pharmacies, restaurants, physicians' offices, places of worship, parks, and nearby hospitals, residents have easy access to essential services and recreational opportunities. The presence of a reputable healthcare facility like Parkview Health System ensures quality medical care is readily available. Additionally, the proximity to cultural attractions such as theaters like Blactino Entertainment Company can provide entertainment options for those looking to stay active and engaged in the community. Overall, this area seems to offer a blend of convenience and leisure that could be appealing for seniors seeking a well-rounded living experience.
Cafes
Starbucks (0.7 miles)
Solar Roast Coffee (1.6 miles)
Pharmacies
Walgreens (0.7 miles)
Express Scripts (1 miles)
Broadway Pharmacy (1.2 miles)
Walgreens (1.9 miles)
Jb Pharmacy (2 miles)
Albertsons Pharmacy (2 miles)
Restaurants
Rocco's Riverside Deli (0.7 miles)
Park East Restaurant (0.8 miles)
McDonald's (1.1 miles)
Banquet Schusters Bakery (1.2 miles)
B Street Cafe (1.3 miles)
Gray's Coors Tavern (1.4 miles)
Taco Bell (1.4 miles)
Physicians
Aberdeen Surgery Center (0.8 miles)
Professional Hearing Solutions (1.1 miles)
New Body Solutions (1.3 miles)
Anesthesia & Pain Management Services of Pueblo (1.4 miles)
Chateau at Sharmar Assisted Living is located at 1209 West Abriendo Ave, Pueblo, CO 81004 in Pueblo County, Colorado
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