Amada Senior Care of Colorado Springs - Palmer Lake, CO

Pros

• Amada Senior Care is described as an amazing company that understands families' needs during hard times.
• The caregivers from Amada are depicted as efficient, caring, dependable, and pleasant to have in the home.
• The organization is praised for its understanding of Long Term Care Insurance policies and for helping clients obtain benefits.
• Eric Mathey is highlighted as an incredible asset with knowledge and expertise in Long Term Care Insurance.
• The owner is described as very involved and passionate, with office staff that has improved significantly.
• Clients report that Amada's caregivers provide excellent care, including help with showers, dressing, meals, and exercises.
• The Denver office is described as kind, accommodating, and open to communication and quick problem solving.
• Amada is characterized as a caring, compassionate agency that treats caregivers well.
• Reviewers consider Amada Senior Care the best senior care company in Colorado and highly recommend its services.

Cons

• The pay is described as trash.
• A reviewer claims they were wrongly accused while working in Denver, due to a misunderstanding about their ride during a break with their fianc?.
• Some reviewers criticize the dispatch staff for not communicating information well before visiting a client.

Review

Amada Senior Care has sparked remarkably positive experiences across Colorado Springs and Denver, with families expressing deep appreciation for the way the agency treats both clients and caregivers. The sentiment runs from heartfelt gratitude to outright praise, with many people describing the company as an exceptional partner in senior care. One reviewer even joked about giving 1000 stars if Google allowed it, underscoring how transformative the experience has felt for them. Across the board, clients describe Amada as a company that is truly blessed to have and to work with, consistently emphasizing understanding, respect, and gratitude for the support they receive.

A central thread throughout the feedback is the quality and character of the caregivers themselves. Reviewers repeatedly highlight caregivers who are efficient, caring, dependable, and pleasant to have in the home. They describe help with daily activities such as showers, dressing, meals, and daily exercises, and they notice an often proactive approach to additional tasks around the house. Several care workers are named with affection and specific praise - Tiffany, Savannah, Alejandra, Elizabeth, Victoria, Sophia - who stand out for their excellent care. Families also note that the caregivers are not only attentive to the client but also genuinely kind and respectful, bringing warmth and reassurance to the home. The office team and management are frequently cited as supportive partners who help ensure that care remains consistently high.

The leadership and management at Amada Senior Care emerge as a standout element in these reviews. Reviewers consistently describe an owner who is personally involved and deeply committed to the mission, with Ken Jensen repeatedly called a passionate, kind-hearted leader who cares for people. The Denver office is described as having improved significantly, with staff who are accommodating and responsive. Many reviewers credit the management and office staff for maintaining open communication, solving problems quickly, and making the experience smoother for families and caregivers alike. Statements about HR and recruitment also appear positive, with Heather, the HR recruiter, noted for helping ensure caregiver satisfaction and retention. The overall tone is that of a well-run organization where leadership is accessible and invested in both clients and staff.

A notable strength highlighted by reviewers is Amada's expertise with Long Term Care Insurance and related benefits. Several mentions point to knowledgeable professionals - Sol and his team - who understand LTC policies and how to obtain the maximum benefits for senior care. Another reviewer singles out Eric Mathey for his expertise in LTC insurance at both the home level and within community settings, praising his capability and recommending him highly. The consistent theme is that Amada not only provides excellent in-home care but also helps families navigate the often-complex landscape of insurance benefits, bringing clarity and relief during challenging times.

Beyond individual care and insurance navigation, reviewers speak to the broader impact Amada has on the community and the lives of those involved in caregiving. In one instance, Amada Senior Care is described as a trusted partner within a community setting, supporting weekly health screenings and social events at a local location - Province Springs - where residents appreciate the staff's presence. The company is portrayed as an organization of caring individuals who extend their compassion beyond the home, contributing to the wellness and enrichment of the communities they touch. Several reviews describe the staff as a force for good, the owner as deeply committed, and the entire operation as a model of what a compassionate, professional senior-care agency should be.

While the overall sentiment is overwhelmingly positive, there are a few notes suggesting room for improvement and nuance. One review recounts a difficult incident involving an accusation during a work period in Denver, underscoring the importance of trust and clear communication in all interactions. Another comment points to occasional communication gaps within the dispatch team that can affect information flow before visits, suggesting that while the service is excellent, there are still operational areas to refine. Taken together with the widespread praise, these comments offer a balanced view: Amada is widely regarded as a top-tier provider of in-home senior care, with strong leadership, compassionate caregivers, and a robust support system - yet, like any service, it continues to evolve and address more granular details in daily operations.

In sum, the experiences shared paint Amada Senior Care as a company that families feel blessed to have beside them. Caregivers are celebrated for their warmth, competence, and dedication; management and ownership are consistently commended for their accessibility, responsiveness, and genuine care for both clients and staff; the LTC insurance angle is a clear differentiator, helping families secure benefits with confidence. The company's community involvement and its emphasis on treating caregivers well add depth to the positive narrative, making Amada Senior Care stand out as a trusted partner in senior care - one that is highly recommended by the families who rely on it and the teams who make it possible every day.

This part of Palmer Lake, Colorado offers a variety of amenities and services for seniors looking to settle in the area. There are several cafes within a short driving distance where you can enjoy a cup of coffee or grab a quick bite to eat. Additionally, there are numerous restaurants nearby for dining out or grabbing a meal to go. For medical needs, there are primary care physicians, dentists, and pharmacies within close proximity. Places of worship are also conveniently located for those seeking spiritual fulfillment. Outdoor enthusiasts will appreciate the nearby parks and recreational areas, providing opportunities for leisurely walks or outdoor activities. The area also offers easy access to theaters and hospitals for entertainment and healthcare needs. Overall, this part of Palmer Lake provides a well-rounded community with essential services and amenities for seniors seeking a comfortable and convenient living environment.

Cafes

• Coffee Cup Cafe (2.7 miles)
• Loyal Coffee (10 miles)
• Starbucks (10.4 miles)
• Dutch Bros Coffee (10.8 miles)
• Starbucks (12 miles)
• Dutch Bros Coffee (13.2 miles)
• Starbucks (13.4 miles)

Restaurants

• La Casa Fiesta Restaurant (2.7 miles)
• McDonald's (3 miles)
• McDonald's (5.6 miles)
• Chick-Fil-A (8.2 miles)
• Josh & John's Homemade Ice Creams (9.4 miles)
• Colorado Mountain Brewery (10.1 miles)
• The Summit Interquest (10.2 miles)

Physicians

• Mitchell Brent Liester (2.8 miles)
• Woodmoor Family Dentistry (3.3 miles)
• CHPG Tri-Lakes Primary Care (3.8 miles)
• Albina Gadeliya, MD | Family Medicine (3.8 miles)
• Monument Pediatrics (3.8 miles)
• Premier Vision (3.8 miles)
• Optum Primary Care - Monument (5 miles)

Pharmacies

• Walmart Pharmacy (4.7 miles)
• King Soopers Pharmacy (5.6 miles)
• Walgreens (5.7 miles)
• Walgreens (11.7 miles)
• Walgreens (13.3 miles)
• Albertsons Floral (13.5 miles)
• Walgreens (13.5 miles)

Places of Worship

• The Church At Woodmoor (4.8 miles)
• Family of Christ Lutheran Church (5.8 miles)
• New Life Church (10.7 miles)
• Faith Lutheran Church (11.7 miles)

Parks

• Fox Run Regional Park (7.5 miles)
• Larkspur Community Park (8.2 miles)
• Memorial Park (11.2 miles)
• Meadow Wood Sports Complex (11.7 miles)
• Black Forest Regional Park (11.8 miles)
• John Venezia Community Park (13.3 miles)
• Ute Valley Park (13.5 miles)

Theaters

• Icon Cinema Colorado Springs (11 miles)

Hospitals

• Memorial Hospital (13.4 miles)
• Memorial Health System Memorial Hospital North (13.5 miles)
• Children's Hospital Colorado Colorado Springs Specialty Care Clinics (13.6 miles)
• Children's Colorado Urgent and Outpatient Specialty Care at Briargate (13.6 miles)

Transportation

• U-Haul Moving & Storage (13.9 miles)