Amada Senior Care of Colorado Springs - Palmer Lake, CO in Palmer Lake, CO

Pros

• Amada Senior Care is a great company, very organized, and they train their caregivers very well.
• The caregivers at Amada Senior Care are amazing, kind, and caring.
• Amada Senior Care's team is proactive, dependable, and responsive to clients' needs.
• The owner and office staff are involved, friendly, and supportive.
• Amada Senior Care makes it possible for clients to receive care at home with peace of mind.
• The organization truly cares for its clients and their families, providing compassionate service.
• Amada Senior Care is highly recommended by families for trustworthy, quality home care.

Cons

• They describe their experience as a caregiver as horrible, including an injury and being fired shortly after.
• They say the pay is trash.
• They note that some dispatch staff do not communicate information well before arriving at a client’s location.
• They were falsely accused during a Denver assignment due to a misunderstanding about their vehicle.

Review

Amada Senior Care of Colorado Springs – Palmer Lake is best suited for families who want a high-touch, in-home caregiving partner with an unusually hands-on management style and strong support for navigating long-term care benefits. This agency excels when a loved one needs practical help with daily activities, showering, dressing, meals, and light exercise, delivered with consistent, personable caregivers who can also take on incidental household tasks. The defining strength is a coordinated, team-oriented approach: office staff, supervisors, and caregivers are aligned to keep care stable, and the company’s leadership is frequently described as accessible and invested in meaningful, ongoing support for both clients and families.

Those who may want to consider alternatives include families seeking a facility-based environment rather than in-home care. If a live-in, 24/7 presence within a fixed building is the priority, or if the budget is extremely tight and a simpler scheduling model is essential, other providers or traditional assisted living settings may serve better. Additionally, families who place a premium on rock-solid dispatch reliability with zero risk of scheduling gaps should compare multiple agencies, as a few reviews note occasional communication lapses or dispatch inconsistencies. While the majority of feedback is glowing, these potential gaps warrant explicit oversight and contingency planning.

The key pros strongly offset the cons for most families. Caregivers are repeatedly described as kind, efficient, dependable, and genuinely pleasant to have in the home. They handle the core daily tasks, showers, dressing, meals, and daily exercises, and also proactively address household needs, which relieves family stress. The management team, and particularly the owner, are praised for being hands-on, accessible, and responsive, with a culture that prioritizes caregiver satisfaction and client trust. A notable advantage is expertise with long-term care insurance: staff can guide families through benefit verification and claims, which can streamline access to services that might otherwise complicate the care plan. That combination of compassionate hands-on care and practical insurance navigation creates noticeably smoother experiences for families navigating transitions to paid care.

Yet there are measurable cautions to weigh. A minority of reviews briefly recount negative experiences involving a caregiver employee, including claims around termination or governance expectations, which underscores that any home-care business can encounter internal friction. A few accounts mention dispatch communication challenges or gaps in information sharing before visits, which can translate into scheduling reminders or visit notes not arriving promptly. These factors do not appear to define the typical client experience, but they do signal that families should establish clear expectations, ask for reliable point persons, and document agreed-upon visit schedules and care goals from the outset. The strongest counterweight to these concerns is the agency’s demonstrated willingness to address issues, adjust plans, and keep families informed through a readily accessible leadership channel.

From a decision-making perspective, prospective clients should structure the engagement with a practical, questions-first mindset. Request a face-to-face orientation with the care coordinator, insist on a written care plan that outlines daily routines, emergency contacts, and back-up arrangements, and confirm how care will be coordinated with LTC insurance benefits. Seek a caregiver introduction or a trial period to assess compatibility in the home, especially for elders with specific needs or sensitive personalities. Clarify communication protocols: who provides visit notes, how quick an issue is escalated, and what happens if a caregiver calls in sick. Understand pricing tiers, what services are included in base rates, and what would trigger additional charges, so the family can avoid surprises later.

The bottom-line judgment is clear for families prioritizing continuity, compassion, and practical insurer support: Amada Senior Care of Colorado Springs – Palmer Lake stands out as a top-tier in-home care partner. The reviews converge on a shared message, caregivers who are warm, professional, and capable; leaders who stay engaged; and a system that can make long-term care insurance actionable rather than burdensome. For elders who want to remain at home and for families seeking a trusted, responsive team to manage daily living assistance and benefits logistics, Amada delivers substantial value and reliability. The caveats about dispatch consistency and occasional internal tensions are real but outweighed by the tangible benefits when couples and families enter with clear expectations, vetted care plans, and proactive oversight. For those considering alternatives, this agency should remain their benchmark for what well-coordinated, community-focused in-home care looks like, and serve as a strong starting point for a thorough, informed decision.

This part of Palmer Lake, Colorado offers a variety of amenities and services for seniors looking to settle in the area. There are several cafes within a short driving distance where you can enjoy a cup of coffee or grab a quick bite to eat. Additionally, there are numerous restaurants nearby for dining out or grabbing a meal to go. For medical needs, there are primary care physicians, dentists, and pharmacies within close proximity. Places of worship are also conveniently located for those seeking spiritual fulfillment. Outdoor enthusiasts will appreciate the nearby parks and recreational areas, providing opportunities for leisurely walks or outdoor activities. The area also offers easy access to theaters and hospitals for entertainment and healthcare needs. Overall, this part of Palmer Lake provides a well-rounded community with essential services and amenities for seniors seeking a comfortable and convenient living environment.

Cafes

• Coffee Cup Cafe (2.7 miles)
• Loyal Coffee (10 miles)
• Starbucks (10.4 miles)
• Dutch Bros Coffee (10.8 miles)
• Starbucks (12 miles)
• Dutch Bros Coffee (13.2 miles)
• Starbucks (13.4 miles)

Restaurants

• La Casa Fiesta Restaurant (2.7 miles)
• McDonald's (3 miles)
• McDonald's (5.6 miles)
• Chick-Fil-A (8.2 miles)
• Josh & John's Homemade Ice Creams (9.4 miles)
• Colorado Mountain Brewery (10.1 miles)
• The Summit Interquest (10.2 miles)

Physicians

• Mitchell Brent Liester (2.8 miles)
• Woodmoor Family Dentistry (3.3 miles)
• CHPG Tri-Lakes Primary Care (3.8 miles)
• Albina Gadeliya, MD | Family Medicine (3.8 miles)
• Monument Pediatrics (3.8 miles)
• Premier Vision (3.8 miles)
• Optum Primary Care - Monument (5 miles)

Pharmacies

• Walmart Pharmacy (4.7 miles)
• King Soopers Pharmacy (5.6 miles)
• Walgreens (5.7 miles)
• Walgreens (11.7 miles)
• Walgreens (13.3 miles)
• Albertsons Floral (13.5 miles)
• Walgreens (13.5 miles)

Places of Worship

• The Church At Woodmoor (4.8 miles)
• Family of Christ Lutheran Church (5.8 miles)
• New Life Church (10.7 miles)
• Faith Lutheran Church (11.7 miles)

Parks

• Fox Run Regional Park (7.5 miles)
• Larkspur Community Park (8.2 miles)
• Memorial Park (11.2 miles)
• Meadow Wood Sports Complex (11.7 miles)
• Black Forest Regional Park (11.8 miles)
• John Venezia Community Park (13.3 miles)
• Ute Valley Park (13.5 miles)

Theaters

• Icon Cinema Colorado Springs (11 miles)

Hospitals

• Memorial Hospital (13.4 miles)
• Memorial Health System Memorial Hospital North (13.5 miles)
• Children's Hospital Colorado Colorado Springs Specialty Care Clinics (13.6 miles)
• Children's Colorado Urgent and Outpatient Specialty Care at Briargate (13.6 miles)

Transportation

• U-Haul Moving & Storage (13.9 miles)