Montage Creek

Pros

• The facility is gorgeous, with a bright and inviting atmosphere that feels like a high-end hotel.
• The staff are friendly, helpful, and professional, making residents feel at home.
• The dining area is elegant, resembling a restaurant, with excellent food and attentive service.
• Residents appreciate the spacious and well-maintained accommodations offered at Montage Creek.
• The community provides enjoyable activities such as music sessions and shopping trips for residents.
• Many families feel grateful for the care their loved ones receive from dedicated staff members.
• The independent cottages are perfectly sized for comfortable living.
• Visitors often recommend Montage Creek to others in search of assisted living options due to its positive environment and services.

Cons

• A visitor reported an encounter with a rude staff member who smelled of cigarettes and appeared to be under the influence, raising concerns about the care provided to their loved one.
• One reviewer expressed dissatisfaction with the level of staffing at the facility, noting that they often had to repeatedly ask for assistance.
• Another individual described poor housekeeping services and inadequate attention to resident needs, leading them to vacate the premises.
• A family member highlighted issues with billing practices, stating that unexpected charges were added without proper explanation.
• A reviewer criticized the memory care unit for having insufficient staffing and high turnover rates, resulting in unsafe conditions for residents.
• Guests noted that meals served at the facility were subpar and likened them to institutional food.
• A former resident cited a lack of adequate staff presence in critical areas, leading to incidents of unwanted physical contact among residents.
• Multiple reviewers complained about substantial increases in personal service fees without clear justification or improvements in care quality.

Review

The search for an appropriate assisted living facility is a vital endeavor, especially when it comes to ensuring the comfort and well-being of loved ones. Montage Creek has emerged as a contender in this space, garnering attention for its luxurious environment and generally positive reviews. Visitors consistently comment on the cleanliness and inviting atmosphere of the facility, describing it as akin to a high-end hotel. The staff members have received praise for their friendliness and professionalism, making the experience of both residents and their families feel welcoming. Many families found that their loved ones were well-cared-for in this community, which offered not just living arrangements but activities such as shopping trips and music sessions that aimed to enrich residents' lives.

However, despite many positive experiences at Montage Creek, there are some troubling accounts related to individual staff behavior that raise concerns about safety and care quality. One reviewer described a disturbing incident with a staff member who exhibited rude behavior and appeared to be under the influence of drugs or alcohol during a visit. This experience prompted worries about whether adequate supervision was provided for vulnerable residents. Reports like this can overshadow the otherwise impressive reputation of the facility; they point to inconsistencies in staff performance which may compromise resident safety and care.

In contrast to Montage Creek’s luxury offerings, other locations such as Brookdale seem mired in complaints regarding management practices and care standards. Residents’ families noted significant issues with billing transparency and inadequacies in service—despite assurances made before moving their loved ones into these facilities. Complaints ranged from exorbitant fees for basic services like medication dispensing to accusations of neglectful care in memory units due to inadequate staffing levels. Some reviewers relayed distressing incidents where residents faced unsafe conditions due to the lack of supervisory staff available on-site.

While Brookdale's charm initially attracts many visitors with its beautiful decor and plethora of activities, deeper scrutiny reveals flaws that tarnish its image—a stark contrast to what could be expected from such an establishment. Families expressed dissatisfaction over inflated charges without commensurate service increases while echoing concerns over poor housekeeping standards, further diminishing their trust in the brand’s commitment to quality care.

Despite conflicting experiences across different facilities, one sentiment rings true among users: expectations are high when entrusting loved ones into assisted living arrangements. Prospective residents typically look for a safe environment where they can feel secure while receiving individualized attention tailored to their specific needs. When these expectations clash with reality—as highlighted by both glowing assessments of some facilities alongside grave issues at others—the emotional toll can be profound.

Ultimately, navigating this complex landscape requires vigilance from families seeking out senior living solutions that align with their expectations for comfort, dignity, and proper medical oversight. Facilities like Montage Creek stand out positively amidst mixed reviews elsewhere; however, incidents involving negative staff behavior underscore the necessity for ongoing diligence regarding staffing practices across all senior living centers—an essential factor for evaluating any assisted living option fully.

This part of Montrose, Colorado, offers a mix of conveniences and amenities that may appeal to seniors looking for a comfortable and accessible community. With several places of worship nearby, including Presbyterian, Baptist, Anglican, and Seventh-Day Adventist churches, individuals can easily practice their faith. Additionally, there are multiple parks in close proximity such as Montrose Botanic Gardens and Baldridge Regional Park, providing opportunities for outdoor recreation and enjoyment. Access to healthcare is readily available with physicians' offices located within walking distance, as well as pharmacies for medication needs. The area also offers a selection of dining options ranging from fast food to casual sit-down restaurants. For those who enjoy coffee and socializing, cafes like Buckhorn Coffee and Starbucks are conveniently located. In terms of transportation options, there are U-Haul locations nearby for any moving needs and access to Montrose Regional Airport for travel requirements. Overall, this part of Montrose provides a blend of services that cater to the needs of seniors seeking a vibrant yet manageable living environment.

Places of Worship

• 1st Presbytrn (0.1 miles)
• Church180 (0.2 miles)
• Southern Baptist Convention (0.2 miles)
• Church 180 Montrose (0.3 miles)
• Rosemont Baptist Church (0.3 miles)
• Seventh-Day Adventist (0.4 miles)
• All Saints Anglican Church (0.4 miles)

Parks

• Montrose Botanic Gardens (0.4 miles)
• Ute Park (0.8 miles)
• Baldridge Regional Park (1.1 miles)
• Baldridge Park (1.2 miles)
• Montrose Lions Park (1.8 miles)

Physicians

• Peak Professionals (0.4 miles)
• Peak Family Medicine (0.4 miles)
• Bennett Bennett Oberg Oberg DO (0.4 miles)
• Colorado West Ophthalmology Associates (0.4 miles)
• Alpine Optical Of Western Colorado (0.5 miles)
• Montrose Oral Surgery & Dental Implant Specialist (0.9 miles)
• Choon-Kee Lee MD (1 miles)

Restaurants

• KFC (0.4 miles)
• Freddy's Frozen Custard & Steakburgers (0.4 miles)
• Taco Bell (0.4 miles)
• Russell Stover Chocolates (0.5 miles)
• Starvin' Arvin's (0.5 miles)
• Wing Street (0.5 miles)
• El Jimador (0.5 miles)

Pharmacies

• Safeway Food & Drug (0.5 miles)
• Walgreens (0.5 miles)

Cafes

• Buckhorn Coffee (0.6 miles)
• Starbucks (0.7 miles)
• Mimos (0.9 miles)
• The Coffee Trader (1.1 miles)
• San Juan Brews (1.4 miles)
• Coffee Trader (1.4 miles)
• Jetway Cafe (3.3 miles)

Hospitals

• Montrose Memorial Hospital (1.2 miles)
• Montrose Regional Health (1.2 miles)
• Va Medical Center (1.6 miles)

Transportation

• U-Haul Neighborhood Dealer (1.6 miles)
• U-Haul Neighborhood Dealer (2.1 miles)
• Continental Airlines (3.3 miles)
• Montrose Regional Airport (MTJ) (3.3 miles)
• Black Canyon Jet Center (11.1 miles)
• Esplin’s Wildlife Studio (20.8 miles)