Crystal Terrace Of Klamath Falls

Save

  • Interior

    A cozy bedroom with a neatly made bed, decorative pillows, a bedside lamp, and a window allowing natural light to fill the room.

  • Decor

    Cozy bedroom with bed, closet, and elegant decor.

  • Living Room

    A cozy living room with a fireplace, bookshelves, and comfortable seating.

  • Building

    A well-lit building with a driveway and flags during the evening.

  • Landscaping

    A sign for Seven Lakes Memory Care set against a clear blue sky with scattered clouds.

  • Seating Area

    A cozy waiting room with comfortable seating, an aquarium, bookshelves, and indoor plants.

  • Office

    A well-appointed conference room featuring a large table surrounded by modern chairs.

Crystal Terrace Of Klamath Falls

1990 Pikes Peak Drive, Loveland, CO 80538

For more information about senior living options: (844) 490-3973

4.7 from 33 reviews
5 stars
30
4 stars
0
3 stars
0
2 stars
1
1 stars
2

Assisted Living Independent Living Memory Care

Overall Review of Crystal Terrace Of Klamath Falls

Pros

  • pro Malu has great service and is a super nice person.
  • pro The facility is clean.
  • pro Residents seem happy.
  • pro Some staff members are very knowledgeable and helpful.
  • pro Great place for senior living and the staff are amazing.
  • pro Mr Chance is very considerate, as is the activities director Ms Tara.
  • pro Everyone feels comfortable and relaxed.
  • pro This is an amazing community; the staff are amazing and so are the residents.
  • pro The Director of Sales, Chance, was attentive and helpful.
  • pro There's a consistency with staff and they seem to genuinely care about the residence.
  • pro The interim director of sales is very helpful and approachable.
  • pro The administration is hands-on and always available to talk.

Cons

  • pro The facility has experienced frequent turnover in executive leadership (four in two years, six if interim), indicating instability.
  • pro There is a noticeable staff shortage, including resident assistants, with observers seeing groups not actively working.
  • pro Physical therapists have come and gone, and the facility is frequently without them.
  • pro A recent violation occurred that included the death of a resident.
  • pro Residents on higher levels of care are charged thousands of dollars yet do not receive the care they are paying for.
  • pro Communications are poor: phone calls to employees (including the executive director) are rarely returned, and in-person meetings are often blocked by claims that staff are elsewhere or offices are unoccupied.
  • pro A nurse in memory care was described as rude, talking down to residents and other staff.

Review

Crystal Terrace shines as a warm, welcoming senior living community where residents and their families often describe a genuine sense of care, comfort, and connection. Across the cottages and the memory care center, there are repeated notes of friendly staff, delicious meals, and engaging activities. Many reviewers highlight a strong sense of home within the community - clean surroundings, thoughtful dining, and a rhythm of life that feels comfortable and familiar. The cottages offer independent living with striking views of a large lake, and the main building houses both independent and assisted living options, along with amenities like a gym and a movie theater. For families visiting, the overall atmosphere tends to feel inviting, with residents described as happy and well cared for, and staff who show up with kindness and attentiveness.

However, the community's history of leadership turnover is a recurring theme in conversations about Crystal Terrace. Reviewers note that over the past couple of years, there have been four Executive Directors and at least six leaders if interim roles are counted, as well as turnover among Assisted Living Directors. This level of change has raised concerns about consistency and continuity in care, communication, and day-to-day operations. Some observers report that calls to staff or the Executive Director are not returned promptly, and that directors are not always visibly in their offices during visits. Despite these concerns, there are many positive mentions of individual leaders and staff who go above and beyond, suggesting that stability can be achieved when the right people are in place.

In the memory care footprint, the staff are frequently described as knowledgeable, compassionate, and dedicated, even as some concerns surface. Several caregivers are singled out for their competence and kindness, and families praise those who take extra time to understand their loved ones' needs. Yet there is also criticism of a nurse or medical tech described as talking down to residents and co-workers, underscoring that experiences can vary by individual role and interaction. Across the team, there are standout helpers - front desk personnel, concierges, and the memory care team - whose warmth and professionalism help residents feel safe and respected. The memory care community is frequently referenced as being well organized by a consistently caring staff, with particular appreciation for the directors who oversee this space.

Dining and activities emerge as genuine bright spots in many accounts. Family members consistently praise the kitchen and dining room staff for high-quality meals, noting specific items like smoked red pepper Gouda soup and chicken berry salad. Allergies and dietary restrictions are acknowledged, and reviewers often remark that meals are both flavorful and thoughtfully portioned. The activities program is often highlighted for its personal touch. The Activity Director - Melissa Brown - is celebrated for tailoring activities to each resident, promoting mental and emotional well-being, and leading group outings and therapeutic activities. Residents are described as engaged and entertained, with Melissa Brown credited with keeping things lively and meaningful for those in memory care, sometimes paired with other staff like Becca Gemini, Andrew, Marsha, Misha, and Teriq who consistently meet residents' needs with patience and attention.

The community's infrastructure and leadership philosophy also earn praise. Many reviewers laud an administration that feels hands-on and approachable, with maintenance teams that keep facilities running smoothly. The Cottage living areas are described as peaceful and well-maintained, while the main building offers a vibrant mix of independent living, assisted living, and social amenities. The staff's dedication shines through in testimonials about the dining room team's attentiveness, the activity staff's creativity, and the custodial and maintenance crews who keep the environment comfortable and welcoming. Several residents and families express a strong sense of gratitude and loyalty, with statements like feeling treated like royalty and considering Crystal Terrace a top choice for care.

Voices that emphasize the personal connections are among the most compelling. Specific staff members are repeatedly named with affection and gratitude: Chance, the Director of Sales, is praised for being attentive and helpful; concierges like Brianna are noted for making people feel welcome; Mary Stokes is recognized for assisting with financial and medical concerns; Lucy, the activities assistant, is described as the life of the party; and a broader group of dining room staff - Becca, Gemini, Andrew, Marsha, Misha, and Teriq - are singled out for always knowing what a resident would like and for their patience with a centenarian aunt in the family. Some residents explicitly say they wouldn't choose any other facility, underscoring a strong emotional attachment to Crystal Terrace and a belief that it offers a home-like environment where staff and residents feel like family.

Amid the abundance of positive experiences, a few cautionary notes remain prominent. Several reviewers recount a serious incident described as a violation that included the death of a resident, alongside concerns that residents placed at a higher level of care are charged substantial sums without receiving corresponding levels of care. The perception that some staff are not consistently accessible - especially when trying to reach the Executive Director or a director in person - adds to a broader sense that communication could be improved. Despite these troubling pieces of feedback, the overall tone of many reviews remains hopeful and confident, with families expressing a strong preference for Crystal Terrace and a strong belief in the commitment of many staff members to the well-being and happiness of residents.

Taken together, Crystal Terrace presents a complex portrait: a community with undeniable strengths in its people, its dining and activities, and its home-like atmosphere, complemented by challenges related to leadership turnover, staffing consistency, and some serious safety and communication concerns. For families and potential residents, the message is clear in most reviews: there is much to commend - staff who care deeply, programs that engage, and spaces that feel like home. Yet it is also important to consider the leadership stability and ensure transparent communication with administrators to address concerns promptly. In the end, many families feel confident that Crystal Terrace can be a wonderful place for their loved ones, particularly when they connect with the right team members who consistently embody the community's values of warmth, respect, and attentiveness.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crystal Terrace of Klamath Falls in Loveland, CO offers a range of care services including Independent Living and Memory Care for seniors. Residents at this community can enjoy a variety of amenities such as cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, kitchenettes, move-in coordination assistance, outdoor spaces, and pet-friendly living. Each resident has their own private bathroom and can enjoy restaurant-style dining. The community also features a small library, telephone access, and Wi-Fi/high-speed internet for residents' convenience.

Care services provided at Crystal Terrace of Klamath Falls include 24-hour supervision by trained staff members who offer assistance with daily living activities like bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure proper care is given to each resident. The community also offers specialized memory care programming and mental wellness programs for those suffering from mild cognitive impairment or dementia. Additionally, the facility provides hospice waiver services for end-of-life care.

The community takes special dietary restrictions into account when preparing meals and offers meal preparation and service as part of its care services. Medication management is also provided to ensure residents receive their medications on time.

Crystal Terrace is dedicated to keeping residents active and engaged by offering resident-run activities as well as scheduled daily activities that cater to various interests. For added convenience, there are three cafes nearby for dining options outside the community. There are also several parks where residents can enjoy nature walks or picnics. In case medical attention is needed, there are multiple pharmacies and physicians located nearby. The community even helps arrange transportation for medical appointments.

With its comfortable accommodations, caring staff, numerous amenities, and convenient location near various amenities in Loveland, Crystal Terrace of Klamath Falls provides an ideal assisted living community for seniors seeking independent living or memory care support.

Nearby Places of Interest

Parks

  • Boyd Lake State Park (0.6 miles)
  • Benson Park Sculpture Garden (2.5 miles)
  • Coyote Gulch Park (4.2 miles)
  • Windsor Highlands Park (4.8 miles)
  • Fossil Creek Park (5.2 miles)
  • Twin Silo Park (5.9 miles)

Physicians

  • Big Thompson Medical Group (0.8 miles)
  • Columbine Family Practice (0.8 miles)
  • Loveland Youth Clinic (1 miles)
  • McKee Cancer Center (1 miles)
  • Jennifer Hofmeister, PA-C: Physician Assistant (1.1 miles)
  • Banner Occupational Health (1.1 miles)
  • Seven Lakes Physician Plaza (1.1 miles)

Pharmacies

  • Good Day Pharmacy at Boise Avenue (1 miles)
  • Walgreens (2 miles)
  • Good Day Pharmacy (2.2 miles)
  • Safeway Food & Drug (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (4.3 miles)
  • Solace Meds (5.6 miles)

Restaurants

  • Arby's (1.4 miles)
  • McGraff's Restaurant (1.5 miles)
  • Runza Drive Inn (1.6 miles)
  • Sonic Drive-In (1.7 miles)
  • Chick-Fil-A (2.6 miles)
  • Henry's Pub (2.6 miles)
  • Burger King (2.6 miles)

Cafes

  • Dutch Bros Coffee (2.2 miles)
  • Dark Heart Coffee Bar (2.6 miles)
  • Starbucks (2.6 miles)

Transportation

  • Northern Colorado Regional Airport (FNL) (2.6 miles)

Theaters

  • Metro Lux 14 Theatres (3 miles)
  • Cinemark Fort Collins (6.4 miles)

Places of Worship

  • Resurrection Fellowship (3.6 miles)

Hospitals

  • Clear View Behavioral Health (4.2 miles)

Frequently Asked Questions

Where is Crystal Terrace Of Klamath Falls?
Does Crystal Terrace Of Klamath Falls provide care for residents with dementia or Alzheimer's disease?
What photos are available for Crystal Terrace Of Klamath Falls in Loveland, Colorado?

Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

    Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

    The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.