BrightStar Healthcare

Pros

• Arbrie is described as the best and coolest home health nurse a patient has ever had.
• At-home infusions with BrightStar Care save time and privacy while reducing costs compared to center-based care.
• Lia is amiable, kind, and competent, delivering excellent care.
• Abby and Victoria engage with the 101-year-old mother with warmth and tenderness, bringing personal touches.
• Kim is caring, knowledgeable, and gentle, ensuring nothing is overlooked while treating with kindness and respect.
• Bailea is compassionate, kind, and respectful, taking time to listen and explain clearly.
• The BrightStar team consistently shows empathy, understanding, and genuine concern for patients' well-being.
• Andrea R. is a professional, hardworking CNA who always has a smile and goes above and beyond.
• Cassie manages ostomy care with great tenderness and attention to detail.
• Zion is patient, sweet, and genuinely cares for those he serves.
• BrightStar Care provides around-the-clock CNA support during critical times, with fast setup and professional, watchful care.

Cons

• A certain health care provider in the area (with a monopoly) was exorbitantly expensive.
• Unfortunately other nurses had challenges with the port.

Review

BrightStar Care has emerged in these accounts as a reliable and compassionate partner for in-home health support, offering a welcome alternative to high-cost, in-clinic infusions and care. Several families describe moving to at-home infusions after facing steep out-of-pocket expenses from local providers with limited competition, and they credit BrightStar with saving time, preserving privacy, and delivering skilled attention in the comfort of their own homes. One family notes that they were navigating insurance concerns after relocating to Colorado, where a monopolistic local provider had become prohibitively expensive. The shift to BrightStar's home infusion model has not only reduced costs but also allowed patients to receive care in a familiar, private environment - an especially meaningful change for those managing complex port access and infusion routines.

A central thread in these stories is the expertise and steadiness of Arbrie, a nurse whose long experience with ports and at-home infusions shines through. The praise is vivid: a home TPN patient happily proclaims Arbrie to be "literally the best and coolest home health nurse I've ever had," a sentiment backed by the sentiment that Arbrie's skill makes every infusion safer and smoother. The testimonials emphasize Arbrie's competence, cheerful demeanor, and reliability, underscoring why many would request her again. For patients who have faced challenges with port access from other providers, Arbrie represents not just a clinician but a reassuring presence who brings consistency to a crucial aspect of daily medical care.

Beyond infusion care, families highlight BrightStar's broader nursing and caregiving strengths. Lia is described as amiable, kind, and competent, with a cheerful, engaging approach that brings comfort to her clients and their loved ones. In one account, Lia's care extends to the patient's husband who lives with Parkinson's disease and dementia, where Lia's ability to connect with him and provide thoughtful companionship is noted as a true blessing. This warmth is echoed across stories of wound care teams, where Kim is praised for being caring, knowledgeable, and gentle, and Bailea for her compassion, patience, and ability to explain things clearly. The consistency and empathy of the BrightStar team emerge as a core theme, with reviewers stating that the entire nursing staff has shown empathy, understanding, and genuine concern across multiple visits.

Several accounts praise the wound care and chronic condition management that BrightStar provides. The team's ability to address ostomy care, for example, is highlighted in a review of Cassie, who managed a mother's ostomy with tenderness and skill. Cassie's work is complemented by a broader comment about the registered nurse on staff, underscoring BrightStar's differentiated staffing model and professional depth. Families repeatedly point to the sense of reassurance that comes from knowing a skilled nurse is overseeing care, and they emphasize that the BrightStar team's empathy and dedication create a steadiness that lasts through challenging health journeys.

Notably, some reviewers remember BrightStar as a source of remarkable, person-centered moments that go far beyond routine tasks. Andrea R., a CNA, is commended for professionalism and for going "above and beyond what I expected," delivering care with a consistent, friendly presence. One reviewer even describes Andrea as a hard worker who always wears a smile and shows a genuine concern for clients. These kinds of observations - about attentiveness, extra effort, and a positive attitude - underscore BrightStar's emphasis on human connection as an integral part of quality care.

The depth of BrightStar's involvement with families over time is another prominent theme. One account recounts nearly two years of care for both parents, during which the team's kindness, compassion, and competence left a lasting impression. A 101-year-old mother formed strong connections with several staff members who went out of their way to engage with her - sharing photos, bringing books, gifts, and music that aligned with her interests. The reviewer notes that BrightStar employed a registered nurse, a detail that set the agency apart from others they vetted. Cassie again stands out for her clear, tender ostomy management, reinforcing the sense that BrightStar offers both medical proficiency and a compassionate, family-centered approach.

A heartfelt story from Daryll Lee Higgins' family introduces Zion, a team member who demonstrated extraordinary care when family members were away. Zion organized a loved one's room, tidied trinkets, arranged papers and reminders, and even started a load of laundry under the pressure of an unexpected day out. The note left for the family - handwritten and thoughtful - captured the dignity and respect Zion showed, with the family describing him as patient, compassionate, and genuinely caring. The daughter's gratitude and eagerness to meet Zion reflect the genuine bonds that BrightStar staff can form with families, especially when a loved one is in need of compassionate, consistent support.

Across these experiences, reviewers repeatedly mention BrightStar's ability to mobilize a solid, capable team quickly, providing 24/7 or near-continuous care when needed and offering flexibility to meet changing needs. They point to specific individuals - Elizabeth who went above and beyond; Raquel who is exceptionally helpful and personable; Abby and Casandra who deliver excellent care; Kim, who remains a dependable, vigilant presence; as well as others who stepped in with patience and attentiveness during delicate health periods. The common thread is a team that shows up ready to listen, adjust, and support both patients and families through stressful and intimate health moments.

Taken together, these testimonials paint BrightStar Care as a trusted, adaptable partner in home health support. The reviewers emphasize not only technical proficiency - infusion administration, wound care, ostomy management, and chronic disease assistance - but also the intangible qualities of empathy, reliability, and genuine respect for patients' dignity. They celebrate a responsive, family-oriented model that acknowledges the realities of aging, chronic illness, and end-of-life care, delivering care with both competence and heartfelt kindness. For families seeking at-home options that balance cost, convenience, and compassionate professional care, BrightStar Care - and the caregivers mentioned within these stories - appears to offer a compelling and deeply reassuring choice.

Restaurants

• Sonic Drive-In (0.2 miles)
• Runza Drive Inn (1.5 miles)
• Burger King (1.5 miles)
• Chipotle Mexican Grill (2.2 miles)
• Arby's (2.3 miles)
• McGraff's Restaurant (2.3 miles)
• Culver’s (2.3 miles)

Physicians

• Alpine Ear Nose & Throat PC (0.3 miles)
• Osius Tim DR OD (0.9 miles)
• First Care Family Physicians (1 miles)
• Banner Health Clinic: Internal Medicine (1 miles)
• Big Thompson Medical Group (1.4 miles)
• Columbine Family Practice (1.4 miles)
• Urology Center Of The Rockies (1.9 miles)

Parks

• Benson Park Sculpture Garden (1.2 miles)
• Boyd Lake State Park (1.9 miles)
• Fossil Creek Park (4.8 miles)
• Coyote Gulch Park (5.6 miles)
• Windsor Highlands Park (5.8 miles)
• Twin Silo Park (6 miles)

Pharmacies

• Good Day Pharmacy at Boise Avenue (1.9 miles)
• Walgreens (2 miles)
• Safeway Food & Drug (2.6 miles)
• Walgreens (2.6 miles)
• Good Day Pharmacy (3.2 miles)
• Walgreens (4.1 miles)
• Solace Meds (4.9 miles)

Cafes

• Dutch Bros Coffee (2.3 miles)
• Dark Heart Coffee Bar (2.8 miles)
• Starbucks (4.2 miles)

Transportation

• Northern Colorado Regional Airport (FNL) (3.8 miles)

Theaters

• Metro Lux 14 Theatres (4.7 miles)
• Cinemark Fort Collins (6.1 miles)

Places of Worship

• Resurrection Fellowship (5.1 miles)

Hospitals

• Clear View Behavioral Health (5.8 miles)