North Shore Health & Rehab Facility

Pros

• The nursing staff, especially the CNAs, are caring and respectful.
• Activities at the facility are engaging and beneficial for residents.
• The physical therapy (PT) and occupational therapy (OT) staff provide excellent care.
• The dining room offers good food that keeps residents satisfied.
• The facility is well-maintained and clean, with no unpleasant odors.
• Residents appear happy and comfortable in their surroundings.
• Interactions with staff members are polite and friendly, contributing to a positive atmosphere.

Cons

• The lack of knowledge regarding Medicaid assistance is atrocious.
• There is concerning communication from the nursing staff.
• The CNA staff treats the residents poorly.
• Social Services rarely follows up on requests for services, failing to meet psychological needs.
• The Administrator is not engaged with patients and families, making it difficult to assess the facility's condition.
• There have been multiple instances of negligence, including an "unintentional opiate overdose" that severely impacted a resident's health.
• A family member expresses strong dissatisfaction and warns others against using the facility for their loved ones.

Review

The reviews for Northshore, a nursing facility, present a complex and often contradictory picture of the care provided, reflecting both positive experiences and serious concerns. A common sentiment among reviewers is the dissatisfaction with the management and administrative practices of the facility. Many commenters expressed disappointment regarding the lack of communication from nursing staff and administrative personnel. One reviewer highlighted their frustration with the Social Services department, noting that their requests for services for their mother were often ignored or inadequately addressed. This individual emphasized a desire for more engagement from the Administrator, arguing that leadership needs to be more involved in day-to-day operations to effectively understand and respond to patient needs.

Conversely, some reviews praised the nursing staff, particularly the Certified Nursing Assistants (CNAs), for their caring nature and respect towards residents. These commenters reported that while they appreciated the dedication of these staff members, they often observed significant understaffing that hindered optimal care delivery. This issue was seen as one of systemic neglect rather than a reflection of individual competence; even when staff were dedicated and compassionate, they were unable to provide full attention due to overwhelming workloads.

A particularly alarming review detailed an incident involving medication mismanagement that led to severe consequences for a resident's health. The reviewer recounted how their mother experienced an "unintentional opiate overdose" on two separate occasions—a situation described not just as unacceptable but deeply concerning given its potential ramifications. They reported that this negligence resulted in a seizure and placed their mother in a coma, which could have led to lasting brain damage. Such accounts raise serious questions about safety protocols within Northshore and highlight significant risks associated with inadequate oversight.

Despite these distressing incidents, some families shared positive stories about their loved ones’ experiences at Northshore. A reviewer mentioned how their mother had been doing well since her admission to the facility; although they noted limitations in food variety typical of nursing homes, they appreciated that she was treated with care and respect by staff members. Another user reflected on a visit where they observed residents enjoying outdoor spaces—clean environments filled with individuals engaging pleasantly with each other—even though there were signs of emotional distress among some residents.

The overall aesthetic quality of Northshore received mixed reactions from visitors; while one review described it as clean and well-maintained—with no unpleasant odors typically associated with nursing homes—a contrasting review spoke about intense experiences related to staffing issues impacting care quality directly. This inconsistency showcases a divided perspective on whether management truly prioritizes maintaining an inviting environment alongside ensuring high-quality medical support.

In conclusion, while some residents thrive under seemingly competent caregiving at Northshore—enjoying activities designed to engage them mentally and physically—the overarching theme remains one of caution when considering this facility for loved ones in need of specialized care. Many families continue expressing concerns about poor communication from administration and potential negligence impacting resident safety; thus weighing personal experiences against widely varying opinions is essential for families contemplating long-term residency at this establishment. As such facilities grapple with staffing shortages amidst growing demand for eldercare services across various communities, ongoing scrutiny may prove critical in pushing needed reform within aiding vulnerable populations dependent on quality care.

Parks

• Benson Park Sculpture Garden (0.1 miles)
• Boyd Lake State Park (3 miles)
• Fossil Creek Park (5.9 miles)
• Coyote Gulch Park (6.7 miles)
• Windsor Highlands Park (7.1 miles)
• Twin Silo Park (7.3 miles)

Physicians

• Van's Eyecare (1 miles)
• Alpine Ear Nose & Throat PC (1.1 miles)
• First Care Family Physicians (1.1 miles)
• Associates In Family Eyecare (1.2 miles)
• Osius Tim DR OD (1.3 miles)
• Banner Health Clinic: Internal Medicine (1.3 miles)
• Urology Center Of The Rockies (1.5 miles)

Restaurants

• Chipotle Mexican Grill (1 miles)
• McDonald's (1.1 miles)
• Culver’s (1.1 miles)
• Burger King (1.3 miles)
• Runza Drive Inn (1.3 miles)
• Sonic Drive-In (1.4 miles)
• Pourhouse Bar and Grill (2.2 miles)

Pharmacies

• Safeway Food & Drug (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (1.5 miles)
• Good Day Pharmacy at Boise Avenue (2.3 miles)
• Walgreens (3.1 miles)
• Good Day Pharmacy (3.2 miles)
• Solace Meds (5.9 miles)

Cafes

• Dutch Bros Coffee (1.8 miles)
• Dark Heart Coffee Bar (2.2 miles)
• Starbucks (4.8 miles)
• Starbucks (7.4 miles)

Transportation

• Northern Colorado Regional Airport (FNL) (5 miles)

Theaters

• Metro Lux 14 Theatres (5.5 miles)
• Cinemark Fort Collins (7.3 miles)

Places of Worship

• Resurrection Fellowship (6.1 miles)

Hospitals

• Clear View Behavioral Health (6.5 miles)