2570 Pemberly Avenue, Littleton, CO 80126
For more information about senior living options: (844) 490-3973
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Blue Spruce Home Care inspires a wide range of responses from those who interact with it. On one hand, many describe the company as a solid, professional outfit with a friendly, respectful approach to care and service. On the other hand, there are persistent concerns about communication gaps, reliability, and how some staff are managed or treated by the organization. Taken together, the set of reviews paints a nuanced portrait of a company that can be a strong partner for some families while leaving others frustrated and seeking accountability.
Several reviewers emphasize that Blue Spruce is a good place to work with and a good place to receive care. They use phrases like "Good people to work with," "Great company," and "Professional staff and timely service." They highlight a pleasant working atmosphere among the team, with claims that staff are friendly and ready to help, and that issues are resolved quickly and efficiently. A number of comments stress that clients are treated with courtesy and respect, which seems to be a core value cited by many who had positive experiences.
Positive experiences are reinforced by specific praise for individuals and a generally high level of professionalism. One reviewer notes an "Amazing company" and specifically recommends Esmeralda if you have questions, calling her a "very sweet loving lady" and giving the company a 10/10. Others describe interactions as having a professional approach to service and business, with statements like "We had only positive experience interacting with Blue Spruce Home Care" and "Very positive experience; they were very professional and helpful in my home care needs." Some respondents even describe the staff as among the nicest people they've encountered and say they would recommend the company.
Beyond general praise, several comments convey trust in the organization's mission and demeanor. Phrases such as "Treat their clients with courtesy and respect" and "Welcoming to Blue Spruce. I recommend." appear to reflect consistent experiences about respectful, supportive care and a team culture that strives to maintain a positive client experience. A few reviewers explicitly express confidence in the organization's approach to care and service and in the people who represent it.
However, not all experiences are favorable. A number of reviewers report serious concerns about the treatment of clients or about the organization's responsiveness. Some loved ones describe being appalled by the treatment their relatives received, calling the care "horrible" and labeling the company's handling as disgraceful. These accounts depict situations where families felt the care did not meet expectations and where the organization appeared unwilling or slow to address troubling concerns.
Another critical thread involves direct complaints about staff behavior and problem resolution. One reviewer describes an employee taking advantage of a stepfather, with the family reporting a refusal to switch the assigned caregiver and stating they would pursue formal complaints with the BBB, DORA, the VA, and human services. The implication is that accountability and redirection of staff were not promptly addressed, prompting a formal escalation.
Communication problems also surface in several reviews. Negative comments describe the company as unprofessional with "horrible communications," accusing some staff of lying about arrangements, leaving no messages, and failing to maintain records of calls. The sentiment conveyed is that the operational side of the service - scheduling, confirmation of hours, and reliable updates - was inconsistent or unreliable for these clients.
A different negative review highlights a particular experience in which a nurse left during a shift and there was no suitable replacement to meet the family's needs. The reviewer characterizes the agency as having poor communication and a lack of adequate staffing, which compounded the frustration and disappointment. This narrative underscores a sense that in some cases the company may struggle to maintain continuity of care when staffing challenges arise.
In sum, the collective feedback about Blue Spruce Home Care reflects a spectrum of experiences. Many clients and workers recount positive, professional, and respectful interactions with timely service and a welcoming team culture. Yet others report serious concerns about client treatment, accountability, and communication gaps that lead to requests for formal complaints and sustained efforts to address the issues. For anyone considering Blue Spruce, these reviews suggest weighing the potential for attentive, courteous care against the possibility of encountering miscommunications or staffing challenges, and perhaps seeking opportunities to connect with specific staff members who have earned positive reputations within the organization.
Blue Spruce Assisted Living II in Littleton, CO is a welcoming and comfortable board and care home that provides exceptional care services and amenities. Our residents enjoy a range of amenities, including a spacious dining room where delicious meals are served, fully furnished accommodations for a cozy living environment, and access to a beautiful garden and outdoor space.
We understand the importance of maintaining a clean and organized living environment, which is why our dedicated staff provides regular housekeeping services. We also offer move-in coordination assistance to ensure a smooth transition into our community.
At Blue Spruce Assisted Living II, we prioritize the well-being of our residents by providing comprehensive care services. Our compassionate caregivers are trained to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention. For those with diabetes or special dietary needs, we offer diabetes diets and meal preparation according to their specific requirements.
Medication management is another crucial aspect of our care services. Our staff ensures that medications are administered correctly and on time. Transportation arrangement for medical appointments is available for the convenience of our residents.
Our community is conveniently located near various amenities that enrich the lives of our residents. With five cafes, three parks, seven pharmacies, nine physicians' offices, ten restaurants, two places of worship nearby, as well as theaters and hospitals in close proximity, our residents have numerous options for recreational activities and convenience.
Blue Spruce Assisted Living II is committed to providing an engaging lifestyle for our residents through scheduled daily activities. Whether it's socializing with fellow residents or participating in entertaining events within the community or nearby attractions, there's always something exciting happening at Blue Spruce.
Overall, Blue Spruce Assisted Living II offers a warm and supportive environment where seniors can thrive while receiving personalized care services tailored to their unique needs.
Located in the charming city of Littleton, Colorado, this area offers a range of amenities for seniors looking for a comfortable and convenient lifestyle. With several parks nearby such as Spearwood Park and Daniels Park, residents can enjoy outdoor activities and leisurely walks in picturesque settings. Additionally, there are multiple pharmacies within a short distance for easy access to healthcare needs. Various dining options, including Chick-Fil-A and Raising Cane's Chicken Fingers, provide plenty of choices for meals out. Places of worship like Pax Christi Catholic Church and entertainment options such as AMC Highlands Ranch 24 theater are also easily accessible. Healthcare services from hospitals like UCHealth Highlands Ranch Hospital and specialized physicians ensure quality medical care is readily available. Lastly, transportation is convenient with the Arapahoe Light Rail Station nearby for easy access to other parts of the city.
Blue Spruce Assisted Living II is located at 2570 Pemberly Avenue, Littleton, CO 80126 in Douglas County, Colorado
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