MorningStar Assisted Living & Memory Care at Jordan

Pros

• The staff at Morning Star were very friendly and wonderful to work with.
• The councilor provided excellent help in finding several places to visit.
• The community at Morningstar is liked by the reviewer.
• The caregivers at Morningstar took an interest in the reviewer's father and were wonderful.
• The physical space at Morningstar was very nice for the reviewer's father.
• The administrative team at Morningstar was extremely helpful and solicitous during the search for memory care.
• Morningstar provided good activities for residents, including bingo, card games, movies, communion, and shopping trips.
• The staff at Morning Star have always been friendly towards the reviewer's father.
• The staff members at Morningstar always had a smile and a caring attitude towards residents.
• The community at this facility is close and convenient for family visits.

Cons

• The administrative team became disinterested and hostile after placing the father in the facility.
• The staff did not respond to calls and emails regarding the missing cochlear implant.
• No one reached out when the father passed away, causing hurt feelings.
• The facility seemed more like a nursing home than an assisted living community.
• Complaints about inadequate food and cleanliness issues in the bathrooms.
• The staff seemed disinterested and unhelpful during a tour of the community.

Review

Morning Star is a senior living community that has received mixed reviews from families who have toured or had loved ones stay at their facility. While some families had positive experiences and praised the staff and accommodations, others had concerns about the level of care and communication.

One family expressed their initial excitement about the in-person tour but ultimately decided that Morning Star was not the best fit for their family. They did, however, commend the staff for being friendly throughout the process. Another reviewer gave Morning Star a perfect rating across the board and appreciated the excellent assistance they received from their counselor in finding suitable options.

A common theme among the negative reviews was a lack of availability at the time of touring, which proved to be disappointing for those seeking immediate placement. One family member shared how their father only lived at Morning Star for six weeks before passing away during the pandemic. While there were some caring caregivers and a nice physical space, they felt that Morning Star was seriously understaffed. The administrative team became unresponsive after their father was placed in the facility, failing to return phone calls or respond to emails. There were also issues with communication during FaceTime requests, which caused frustration and hindered contact with their father. Additionally, when an expensive Cochlear implant went missing, Morning Star failed to inform them until it was too late.

Another family found Morning Star to be more like a nursing home than an assisted living facility due to certain restrictions on residents, such as not allowing microwaves without approval. However, they did note that the staff was always friendly despite potential staffing issues. The community offered various activities such as bingo, card games, movies, communion, and weekly shopping trips but received criticism for subpar food.

In another negative experience, a family wanted a place closer to home for their mother and decided on Morning Star after they offered free moving services. However, shortly after her arrival, they raised her rent by 50% per month, even though she only needed minimal assistance. The family also had concerns about cleanliness and the lack of an LPN on staff for several consecutive days.

On a more positive note, one reviewer had a short respite stay at Morning Star and felt that the staff was wonderful and caring. However, they advised families to educate their loved ones about waiting for assistance as per the community's schedule, as it may be different from what they are accustomed to at home.

Lastly, although some families did not have a great experience during their tour or stay at Morning Star, others had positive things to say. One family commented on how clean and well-maintained the community is, with a nice menu and activities for residents. They appreciated its proximity to their home, allowing them frequent visits.

Overall, it seems that opinions about Morning Star vary depending on individual experiences. While some families praised the friendly staff and pleasant atmosphere, others expressed concerns about staffing levels, communication issues, restrictions on residents, and higher fees.

This part of Centennial, Colorado offers a convenient and vibrant neighborhood for senior living. With a variety of restaurants including Maggiano's, Seasons 52, and The Cheesecake Factory within close proximity, residents have plenty of dining options to choose from. Physicians such as Pediatrics 5280, PC are conveniently located nearby for medical care. Additionally, there are several pharmacies like Walgreens and Target Pharmacy in the area for easy access to medications. For leisure activities, residents can enjoy nearby parks such as Centennial Center Park and Bluffs Regional Park or catch a movie at AMC Arapahoe Crossing 16. Overall, this neighborhood provides a mix of amenities and services to support a comfortable and active lifestyle for seniors.

Restaurants

• Maggiano's (0.9 miles)
• Seasons 52 (1 miles)
• The Cheesecake Factory (1.2 miles)
• Yard House (1.3 miles)
• The White Chocolate Grill (1.3 miles)
• In-N-Out Burger (1.3 miles)
• ViewHouse Centennial (1.3 miles)

Physicians

• Pediatrics 5280, PC (1.2 miles)
• Clinix Center for Health (1.6 miles)
• Spivack Vision Center (1.8 miles)
• Kaiser Permanente (2.2 miles)
• Dr Bruce Henry Albrecht, MD (2.6 miles)
• Denver-Vail Orthopedics, PC (2.9 miles)
• Inivision Sally Jobe (3.1 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (2.4 miles)
• Target Pharmacy (3.2 miles)
• Walgreens (3.6 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (4.9 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (1.9 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (3 miles)
• Starbucks (4.1 miles)
• Black Rock Coffee Bar (4.2 miles)

Parks

• Centennial Center Park (2 miles)
• Dove Ridge Park (3.1 miles)
• Bluffs Regional Park (3.5 miles)
• Cherry Creek Dog Park (3.5 miles)
• Lincoln Park (3.8 miles)
• Sierra Ridge Park (3.8 miles)
• Cherry Creek Regional trail (4.4 miles)

Transportation

• Arapahoe Light Rail Station (2.3 miles)

Theaters

• AMC Arapahoe Crossing 16 (3.7 miles)
• AMC Twenty Mile 1 (6 miles)

Places of Worship

• Pax Christi Catholic Church (4.8 miles)

Hospitals

• Adventist Health System/Sunbelt (5.1 miles)
• Children's Hospital Colorado at Parker Adventist Hospital Emergency Care Parker (5.2 miles)