Griswold Home Care Denver South and West in Centennial, CO

Pros

• They view Griswold Home Care as a big help, with a very understanding caregiver.
• They are thankful for Griswold’s care, consistency, and compassion.
• The caregivers have been punctual, friendly, effective, and professional.
• They highly recommend Griswold to family and friends.
• The family found Griswold to be an incredible support; Kim L. was reliable, friendly, and compassionate, helping their dad stay at home longer.
• The care is excellent with detailed attention to geriatric needs, and caregivers listen well, providing a warm, compassionate presence.
• The post-surgery experience was great, with a knowledgeable and personable caregiver, and they felt well cared for.

Cons

• One reviewer calls Griswold an absolutely terrible company and would not recommend it for caregiving or employment.
• A negative review cites constant issues with communication, scheduling, and management, with some managers described as unpleasant and rude.
• A client reports that the on-call staff member spoke to questions in a nasty and mocking way.
• There are reports of missed or wrong medications and falls attributed to some caregivers.
• Some reviewers accuse Griswold of being money-hungry and pressuring clients about benefits or shift cancellations.
• A client complains that torn bath mats were not replaced after being reported.
• A review explicitly states “Worst company ever.”

Review

Griswold Home Care Denver South and West in Centennial is best suited for families seeking reliable, at-home support that centers on companionship, light housekeeping, and practical daily tasks so an elder loved one can remain at home longer. This provider shines for seniors who want a warm, human presence, caregivers who can handle routine chores, help with showering or dressing, run errands, and offer steady, compassionate company. It works well for post-surgery recovery, for Parkinson’s care, and for households where a flexible schedule (including overnight or daytime coverage) can make the difference between independence at home and a move to more intensive settings. It is not the right fit for families needing intensive medical care, strict 24/7 clinical oversight, or a consistently flawless scheduling machine, since those needs tend to stress the system when coordination falters.

The strongest advantage here is the people. Across many experiences, caregivers are described as genuinely caring, reliable, and capable of forming lasting bonds with both clients and families. When the match works, the relationship becomes the backbone of care: caregivers shown up on time, with a warm demeanor, ready to listen and adapt to evolving needs. Notable examples include longtime, dependable caregivers who stay in place for extended periods, enabling continuity and comfort. The company also earns points for flexibility: a caregiver who can be found quickly to cover an urgent need, and the ability to arrange overnight or daytime help as the situation requires. In several cases, families spoke of caregivers who went above and beyond, influencing a loved one’s quality of life far beyond basic tasks. When the office and caregivers align, the experience feels seamless and trustworthy.

Yet the client experiences are not uniformly smooth. The most salient negatives center on scheduling and communication frictions: on-call communication missteps, inconsistent staffing, and cases where the office staff’s tone or responsiveness left families frustrated. A few reviews describe rude interactions with on-call personnel and lingering questions about accountability when shifts are missed or mismanaged. Several accounts detail mixed caregiver quality, including some who were great and others who did not meet expectations. Medication administration has been flagged in a few reports as a risk area, and there are instances of damaged items or unmet expectations around replacement. A recurring sentiment in the negative feedback is a perception that the firm can appear “money-driven” at times, with attempts to fill shifts even when families have asked to cancel. Taken together, these issues do not erase the good caregivers and positive outcomes, but they do underscore a real risk of inconsistencies that can disrupt a fragile caregiving routine.

The key pros do offset the main cons for many families, but only when a diligent, proactive approach is taken. The real value lies in the human connection, paired with practical help, that allows an elder to stay at home with dignity. The ability to customize scheduling, the willingness to align caregivers with a family’s values, and the potential for long-term caregiver relationships are meaningful advantages. Where Griswold consistently delivers, families report less worry, more trust, and a clearer sense of control during trying times. The offset is strongest when families secure a reliable primary caregiver and maintain open, explicit lines of communication with the office. In such cases, the positives become the anchor of daily routines, easing transitions during health changes and reducing stress for both elders and their families.

For families considering Griswold, approach the arrangement with a plan. Insist on a primary caregiver with a clearly defined backup, and request an explicit care plan that covers daily tasks, safety routines, and medication policies. Establish a predictable point of contact in the office and set up regular check-ins to confirm that expectations are being met. If a hiccup occurs, address it promptly, document what happened, who was involved, and what remediation is expected. A trial period can be especially revealing: watch not just how tasks are completed, but how communication, reliability, and caregiver compatibility evolve over several weeks. When a caregiver earns trust through demonstrated competence and warmth, the overall value of Griswold rises sharply.

In the end, Griswold Home Care is a strong option for families prioritizing compassionate, home-based support with adaptable scheduling and a track record of meaningful caregiver relationships. It is best considered by those who value personal connection and practical help enough to weather the inevitable scheduling bumps that can accompany in-home care. Families who require rock-solid, uniformly flawless scheduling and consistently predictable staff may want to compare alternatives with stronger QA processes or more centralized reliability. For the right match, where a dependable caregiver duo can be established, and where office communication stays responsive, the payoff is tangible: more days of comfortable, dignified at-home living and less daily stress surrounding care.

This part of Centennial, Colorado offers a variety of amenities and services that could make it a great choice for senior living. With several restaurants, cafes, pharmacies, and healthcare providers in close proximity, residents have easy access to dining options and medical care. The nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, the Arapahoe Light Rail Station offers convenient transportation options for seniors looking to explore the surrounding areas. The presence of theaters and places of worship cater to a diverse range of interests and beliefs. With hospitals located within a short distance, seniors can feel reassured knowing that medical care is readily available when needed. Overall, this neighborhood provides a well-rounded and convenient environment for seniors looking to maintain an active and fulfilling lifestyle in Centennial.

Restaurants

• Maggiano's (0.9 miles)
• Seasons 52 (1 miles)
• The Cheesecake Factory (1.2 miles)
• ViewHouse Centennial (1.2 miles)
• In-N-Out Burger (1.3 miles)
• Yard House (1.3 miles)
• The White Chocolate Grill (1.3 miles)

Physicians

• Pediatrics 5280, PC (1.2 miles)
• Clinix Center for Health (1.5 miles)
• Spivack Vision Center (1.7 miles)
• Kaiser Permanente (2.2 miles)
• Dr Bruce Henry Albrecht, MD (2.7 miles)
• Denver-Vail Orthopedics, PC (2.9 miles)
• Inivision Sally Jobe (3.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (2.4 miles)
• Target Pharmacy (3.2 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (4.9 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (1.9 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (3 miles)
• Black Rock Coffee Bar (4.1 miles)
• Starbucks (4.2 miles)

Parks

• Centennial Center Park (2 miles)
• Dove Ridge Park (3.2 miles)
• Bluffs Regional Park (3.5 miles)
• Cherry Creek Dog Park (3.5 miles)
• Lincoln Park (3.9 miles)
• Sierra Ridge Park (3.9 miles)
• Sagebrush Park (4.5 miles)

Transportation

• Arapahoe Light Rail Station (2.2 miles)

Theaters

• AMC Arapahoe Crossing 16 (3.7 miles)
• AMC Twenty Mile 1 (6.1 miles)

Places of Worship

• Pax Christi Catholic Church (4.8 miles)

Hospitals

• Adventist Health System/Sunbelt (5.2 miles)
• Children's Hospital Colorado at Parker Adventist Hospital Emergency Care Parker (5.2 miles)