Griswold Home Care Denver South and West

Pros

• The staff are extremely professional, friendly, and compassionate.
• Caregivers help clients feel comfortable with daily tasks like showering and dressing.
• The team is compassionate, professional, and attentive to clients' needs, with a warm, caring presence.
• Caregivers are punctual, reliable, and consistently go above and beyond.
• Georgina delivered love, compassion, and excellent cooking, earning trust from the family.
• Sarah is a knowledgeable, personable caregiver who goes above and beyond.
• Office staff are wonderful, understanding, and easy to communicate with.
• Clients highly recommend Griswold Home Care.

Cons

• The company is absolutely terrible and would not be recommended for caregiving or employment.
• There are constant issues with communication and scheduling, and some managers are unpleasant and rude.
• An on-call staff member spoke about the caller's question in a nasty and mocking way.
• Office staff are rude and perceived as money-hungry.
• One office staff member allegedly attempted to manipulate by lying about whether benefits would be cut if shifts were canceled.
• Some caregivers have been poorly trained and have behaved in an inappropriate manner, with missed or wrong medications and falls.
• The company has been extremely challenging to deal with, including not replacing torn bath mats and refusing responsibility when items were damaged.

Review

Families describe Griswold Home Care as a company that can truly stand in for a trusted ally when an elder loved one needs support at home. Across several months of care, many grandkids, spouses, and adult children recount moments when their relative felt at ease, safe, and respected. Caregivers are frequently praised for helping with everyday tasks - showering, dressing, and other routines - while also offering warmth, companionship, and a sense of normalcy. In these accounts, the support goes beyond tasks to include the comfort of having a caring presence during ordinary and challenging moments.

A thread running through several reviews is the sense that Griswold staff are professional, friendly, and easy to communicate with. One family notes not just the care itself but the impression of a well-run operation: caregivers who are punctual, reliable, and attentive, combined with office teams that listen and respond. In at least one review, the owner even participated in the interview process, which left a strong impression of accountability and personal investment in finding the right fit for the client. Families repeatedly mention feeling comfortable with the arrangement and appreciating the clarity and responsiveness of the office staff.

Several comments highlight standout caregivers who made a lasting impact. Georgina is singled out for her dedication, long hours, and the trust she inspired when her client could not be there herself. An added bonus noted by the family was her cooking, which further enriched the care experience. Other reviews praise individual caregivers by name - Sarah in particular - whose professionalism, initiative, and compassionate attitude led clients to suggest pay raises and heartfelt thanks. These personal connections - caregivers who go "above and beyond," who bring practical help and a warm presence - emerge as the defining positive element for many families, reinforcing the sense that Griswold can be a lifeline in difficult times.

There are also testimonials that express thorough gratitude for flexible and responsive caregiving arrangements. One family describes a great post-surgery experience, with a caregiver who was knowledgeable and personable and who contributed to a sense of being well cared for. The office staff is repeatedly described as understanding and eager to help, with scheduling that adapts to the family's needs, including overnight care when required. In these cases, the combination of capable care and supportive logistics creates a sense of real relief and trust in the company.

On the other end of the spectrum, a number of reviews convey serious dissatisfaction. One reviewer paints Griswold as "absolutely terrible," citing ongoing communication problems with scheduling and management, rude behavior from some on the office staff, and a perception that staff were overly focused on filling shifts rather than prioritizing the client. The reviewer recounts an on-call miscommunication - where one staff member spoke about the customer's question to someone else in a mocking tone - and reports pattern after pattern of rude exchanges. There are also allegations of manipulative tactics to pressure cancellations and of threats about benefits, along with reports of poorly trained caregivers, missed or incorrect medications, and even falls. The review emphasizes a sense of financial motivation in the office culture and urges potential clients to consider other providers if possible.

Another review notes that while some caregivers were kind and capable, there were instances of inconsistency - receiving different caregivers for the same client, which can undermine continuity and trust. A separate comment mentions damage to a client's property - the torn bath mats hung over a tub rather than replaced - and a claim that Griswold would not replace them, underscoring how equipment issues can become a point of dissatisfaction for some families. A caregiver's positive experience with Griswold as an employer is also included, describing them as the best company the writer has worked for, with respectful leadership and a strong sense of purpose, which contrasts with the concerns voiced by other clients about management.

Taken together, the collection of reviews presents a landscape of strong, heartfelt appreciation in many cases, paired with significant concerns in others. The most favorable narratives highlight compassionate, capable caregivers who forge trust with clients and families, paired with flexible scheduling and responsive office support. The negative accounts emphasize gaps in communication, consistency, and accountability, with specific anecdotes about mismanagement, rude interactions, and safety-related shortcomings. For anyone considering Griswold Home Care, these stories suggest that success may hinge on careful caregiver matching, ongoing communication, and vigilant oversight of scheduling and care plans to ensure that the level of support matches the high praise that some families experience.

This part of Centennial, Colorado offers a variety of amenities and services that could make it a great choice for senior living. With several restaurants, cafes, pharmacies, and healthcare providers in close proximity, residents have easy access to dining options and medical care. The nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, the Arapahoe Light Rail Station offers convenient transportation options for seniors looking to explore the surrounding areas. The presence of theaters and places of worship cater to a diverse range of interests and beliefs. With hospitals located within a short distance, seniors can feel reassured knowing that medical care is readily available when needed. Overall, this neighborhood provides a well-rounded and convenient environment for seniors looking to maintain an active and fulfilling lifestyle in Centennial.

Restaurants

• Maggiano's (0.9 miles)
• Seasons 52 (1 miles)
• The Cheesecake Factory (1.2 miles)
• ViewHouse Centennial (1.2 miles)
• In-N-Out Burger (1.3 miles)
• Yard House (1.3 miles)
• The White Chocolate Grill (1.3 miles)

Physicians

• Pediatrics 5280, PC (1.2 miles)
• Clinix Center for Health (1.5 miles)
• Spivack Vision Center (1.7 miles)
• Kaiser Permanente (2.2 miles)
• Dr Bruce Henry Albrecht, MD (2.7 miles)
• Denver-Vail Orthopedics, PC (2.9 miles)
• Inivision Sally Jobe (3.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (2.4 miles)
• Target Pharmacy (3.2 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (4.9 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (1.9 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (3 miles)
• Black Rock Coffee Bar (4.1 miles)
• Starbucks (4.2 miles)

Parks

• Centennial Center Park (2 miles)
• Dove Ridge Park (3.2 miles)
• Bluffs Regional Park (3.5 miles)
• Cherry Creek Dog Park (3.5 miles)
• Lincoln Park (3.9 miles)
• Sierra Ridge Park (3.9 miles)
• Sagebrush Park (4.5 miles)

Transportation

• Arapahoe Light Rail Station (2.2 miles)

Theaters

• AMC Arapahoe Crossing 16 (3.7 miles)
• AMC Twenty Mile 1 (6.1 miles)

Places of Worship

• Pax Christi Catholic Church (4.8 miles)

Hospitals

• Adventist Health System/Sunbelt (5.2 miles)
• Children's Hospital Colorado at Parker Adventist Hospital Emergency Care Parker (5.2 miles)