Supreme Elderly Care

Pros

• The service is outstanding.
• It is a really good place with good service; they help with everything.
• They have good team members.
• This is the best place to get home health.
• They have great care and consultation.
• This is the best care company by far.

Cons

• They called clients five times in one hour and hung up when asked to be removed from the call list, showing poor customer service.
• The reviewer describes Supreme Health Care as a very bad health care company.
• They reduce monthly payments for services without a reasonable justification, misleading clients.
• They deduct payment for a full month of service without prior notice.
• They failed to reach the reviewer by phone or mail and could not provide a reasonable explanation for service stoppage and large deductions.
• They are lazy and careless in handling cases and communications.
• They don't seem to care about clients and act mainly to decrease payments.
• They are not recommended by customers.

Review

The set of experiences shared about Supreme Health Care paints a picture of a business that can feel like two different organizations depending on who you ask. On one hand, there are voices that celebrate a high level of care, dependable teams, and a long-standing, positive relationship with the company. On the other hand, there are accounts of aggressive outreach, frustrating billing practices, and what many feel is a lack of clear communication or accountability. Taken together, the reviews suggest a service with strong potential in patient care but serious inconsistencies in how it's managed and how customers are treated.

Several reviewers describe Supreme Health Care as an outstanding provider when it comes to direct care and the people delivering it. They praise the service as "outstanding" and emphasize that the team is good, helpful, and consistently timely in assisting clients. One reviewer even calls it "the best place to get home health," noting that their grandparents have received care there for over a decade and expressing complete satisfaction with the level of care and consultation. In these testimonials, the staff is characterized as reliable, compassionate, and a core strength of the business, contributing to a longstanding trust in the quality of the resident or family member's care.

Contrasting with those strong affirmations, other reviews recount a troubling experience with how the company handles communications and administrative tasks. One reviewer reports being contacted by Supreme Health Care five times in a single hour and, after requesting removal from the call list, being hung up on twice. This account paints a picture of aggressive marketing or outreach practices that feel intrusive and disrespectful to the reviewer's stated preferences. The frustration here centers on feeling harassed rather than respected, raising questions about consent-based outreach and basic customer service protocols.

Billing and payment practices emerge as another major point of contention. A reviewer characterizes Supreme Health Care as a "very bad health care company" due to changes in monthly payments that were made without any clear or reasonable justification. The reviewer describes a specific scenario in which the monthly payment for a full month of services was reduced, and this adjustment occurred for more than one month and ten days without prior notice. The financial impact is underscored by the claim of a deduction totaling more than six hundred to seven hundred dollars, prompting questions about how and why these adjustments were made and whether clients were properly informed in advance.

The concerns about communication extend beyond billing adjustments into the realm of notification and responsiveness. The same reviewer notes a lack of outreach by the company to explain why services were stopped and payments altered. They point to a report that allegedly shows a case manager sending a request for a medical report as far back as September 30, 2021, yet no one from the company followed up with them since that time. The accusation of laziness and careless handling of important documentation adds a sense of mistrust and concern about the organization's internal processes and accountability.

In some of the anecdotes, there's a stark tension between the praise for patient care and the criticisms of administration. While one reviewer's grandparents have benefited from consistent care and the reviewer calls the company "the best care company by far," another reviewer highlights how the same organization can fall short in areas that are crucial to a positive customer experience - clear communication, respectful customer service, and fair, transparent billing practices. This juxtaposition underscores that the core service quality - the actual caregiving - can be highly rated, while the surrounding administrative and relational aspects can significantly undermine overall satisfaction.

Ultimately, what emerges from these reviews is a nuanced and contradictory portrait. Supreme Health Care appears capable of delivering high-quality, compassionate care and building long-term relationships with families. Yet the same organization is implicated in troubling patterns around aggressive outreach, inconsistent billing practices, and opaque communication about why services are adjusted or terminated. For potential clients and their families, the messages suggest a need for careful due diligence: assess not only the direct care you can expect from the staff, but also the billing practices, the ease of communicating with the company, and how promptly and clearly the organization explains any changes to services or payments. In this mix of praise and critique, the dependable thread is the clear variability in experience - highly positive care in some cases, offset by frustrating administrative and communication issues in others.

This area of Denver, Colorado offers a convenient and diverse range of amenities for seniors looking to settle down in a vibrant community. With multiple pharmacies such as Walgreens nearby, accessing healthcare services and medications is easily accessible. In addition, there are numerous cafes and restaurants within a short distance, providing plenty of options for dining out or grabbing a coffee with friends. The abundance of parks in the vicinity, like Ash Grove Park and Washington Park, offer opportunities for outdoor recreation and relaxation. For medical needs, there are reputable physicians and hospitals within a few miles' radius. Transportation options are also available with the Arapahoe Light Rail Station nearby. Overall, this part of Denver provides a well-rounded environment with various conveniences for seniors looking to enjoy their retirement years.

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1 miles)
• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.2 miles)
• Emerald Fields Glendale Recreational Dispensary (2.5 miles)
• King Soopers Pharmacy (2.5 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (2.4 miles)
• Starbucks (2.5 miles)
• Stella's Coffee House (3.1 miles)
• Starbucks (3.3 miles)
• Black Rock Coffee Bar (3.4 miles)
• Starbucks (3.5 miles)

Parks

• Ash Grove Park (0.9 miles)
• Mamie D Eisenhower Park (1.1 miles)
• Infinity Park (1.8 miles)
• Bonnie Brae Ellipse Park (2.4 miles)
• Rosamond Park (2.8 miles)
• Kennedy Dog Park (3.2 miles)
• Washington Park (3.2 miles)

Places of Worship

• Temple Sinai (1.4 miles)
• St John's Cathedral (5.3 miles)

Restaurants

• Raising Cane's Chicken Fingers (1.7 miles)
• Chick-Fil-A (1.9 miles)
• Bull & Bush (2.1 miles)
• Piper Inn (2.9 miles)
• Old Town Hot Pot (3.2 miles)
• Flower Child (3.3 miles)
• Chick-Fil-A (3.4 miles)

Physicians

• Cherry Creek Pediatrics (1.9 miles)
• Porter Adventist Hospital (2.6 miles)
• Colorado Surgical Arts (3.2 miles)
• Invision Sally Jobe at Centrum DTC | Surgical Center (3.8 miles)
• DTC Family Health & Walk-In (4 miles)
• Biote (4 miles)
• Rose Medical Center Medical Libr (4.1 miles)

Hospitals

• Cherry Creek Eye Center (1.9 miles)
• National Jewish Health (4.7 miles)
• Webb Center for Primary Care (5.1 miles)

Theaters

• Amc 9+Co 1 (3.9 miles)
• Regal UA Denver Pavilions 4DX & RPX (5.9 miles)

Transportation

• Arapahoe Light Rail Station (5.4 miles)