1512 Monaco Parkway, Denver, CO 80220
For more information about senior living options: (844) 490-3973
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The Crestmoor team is extremely helpful in transitioning patients into long-term care. The process moves quickly and smoothly from clinical approval to family tours. The community is clean and the clinical staff are professional. Matt, the therapist, is very kind to patients. The nurses and CNAs, including Veth, Bernadette, and Vicky, are amazing and loving. Miss Maria Tellez checks on residents twice a week, demonstrating dedicated care. Anthony arrives with a smile every time he administers medications. Jessica, the coordinator, consistently takes care of residents' needs. Bree is always cheerful and reassures that everything will be OK. The rehab gym was revamped and now looks amazing.
One reviewer warned families not to send their loved ones to Crestmoor, describing overwhelming smells of urine and feces and rooms that were hot, dirty, and poorly maintained. They said a caretaker appeared rushed and unwilling to provide adequate care when changing an ostomy bag. They claimed there were not enough staff to assist residents with standing and walking exercises. They reported the room was unbearably hot and that the air conditioning and heating were not properly functioning. They noted that medical supplies were promised but not available, and that there was no callback when they attempted to confirm arrangements. They described some staff as abusive. They criticized the food quality. They alleged that their loved one's care resulted in bruises and a small black eye. They stated moving their mother to Crestmoor was the worst mistake of their life.The reviews painted a complex portrait of Crestmoor Care Center, one that centers on a caring, capable staff and a commitment to helping residents thrive, even as it acknowledges areas where the experience can fall short. Across the board, families repeatedly highlighted the heart of the place: people who bring warmth, patience, and professional dedication to daily care, therapy, and the often challenging work of long-term and post-acute care.
A common thread is how smoothly Crestmoor can move a resident through transition when moving from hospice or long-term care planning into a more defined care path. Several reviews praise the team for moving quickly through clinical approvals, arranging family tours, and coordinating the logistics in a way that felt reassuring to families during a difficult time. The process itself seemed to reassure both staff and loved ones that their relative was in capable hands, with cleanliness and professional conduct by the clinical team repeatedly mentioned as standout positives.
Many reviews center on the people who staff the facility. Names such as Matt the therapist, nurses Veth, Bernadette, and Vicky, CNAs like Bernadette and Flo, and many others come up with high regard. Families describe staff members as kind, attentive, and genuinely caring, going "above and beyond" to answer questions, schedule rides, deliver medications with a smile, and maintain a positive, hopeful atmosphere. The cleaning staff - Reyna and Claudia - are singled out for keeping rooms tidy, and Maria Tellez, who checks in twice a week, is noted as a blessing. There's a recurring sentiment that the team feels like angels to families, especially when a loved one is navigating mobility challenges or recovery from injury.
Caregivers' devotion to residents is also expressed through personal stories of family involvement. One family notes cooking for their mom each day and visiting twice daily, underscoring a belief that family love remains a critical part of healing. A mother recovering from a broken hip is highlighted not only for the progress she's making in standing and mobility, but for the supportive presence of therapists like Matt and the overall nursing team, which includes kind, patient interactions with the patient's day-to-day needs. The overall tone is that Crestmoor can feel like a lifeline - its staff provide professional care while also offering heartfelt encouragement.
The physical environment and program offerings receive praise as well. Several reviewers point to comfortable, welcoming interiors, the presence of two courtyards, and a rehab gym that has been revamped into a space where residents look forward to therapy sessions. The therapy team's commitment to improving health, independence, and the ability to return home safely is repeatedly echoed. Comments about the admissions-to-discharge experience being well-supported by a friendly, resourceful staff further reinforce the sense that Crestmoor is organized around smooth, competent care pathways for residents.
Food, however, emerges as a more mixed element in the tapestry of reviews. There are instances of positive experiences with meals, and even a note that "the food was surprisingly good" in one review. Yet there are other comments indicating dissatisfaction or that the family often supplements meals due to concerns about food quality. At least one reviewer explicitly says, "The only thing we don't like is the food," while another mentions cooking for their mom to address nutritional needs. The diversity of opinions on dining suggests that, as with many long-term care settings, meal satisfaction can vary by unit, day, and individual expectations.
An intense, cautionary edge appears in a separate, strongly negative review. This account describes overwhelming odors of urine and feces, a bed in disrepair, shared rooms with only curtains for separation, and an ostomy bag change that appeared rushed. The reviewer claims insufficient staff to assist with standing and walking as Doctors' orders were in place, plus a hot room and insufficient heating. Transportation issues and a sense of overall neglect are cited, leading to a firm warning not to send loved ones to the facility. This contrasts sharply with the predominantly positive experiences in other reviews and signals that safety, maintenance, staffing levels, and odor control are critical areas that require attention to ensure consistently high-quality care.
There are additional voices within the reviews that reflect a broad spectrum of experiences. Some families praise the rehab-focused care, the attentiveness of direct-care staff, and the overall warmth of the environment. Others mention moments of concern about management practices or the behavior of certain staff members. One reviewer even describes encounters with abusive behavior by some administrators and CNAs, underscoring that experiences can vary significantly by individual staff and shift, as well as by unit culture. Taken together, these voices illustrate a facility that can be deeply supportive and loving in practice, while also presenting opportunities for improvement in leadership consistency and frontline behavior.
Ultimately, Crestmoor Care Center emerges as a place with a strong core of compassionate, professional caregivers who strive to honor residents and their families through individualized care, effective rehab programs, and welcoming communal spaces. The anecdotes about quick transitions and family-centered care sit beside more troubling narratives that call for improved odor management, room upkeep, adequate staffing, and tighter supervision of all care interactions. For families weighing Crestmoor, the message, in sum, is nuanced: there is much to celebrate in the dedication and kindness of many team members, and there are legitimate concerns that require ongoing attention to ensure that every resident experiences consistently high-quality care across all shifts and days.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Denver International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Monaco House RTF, located in Denver, CO, is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff. Additionally, there is a beautiful garden and outdoor space where residents can relax and enjoy nature.
The dedicated housekeeping services ensure that the living environment remains clean and comfortable for all residents. Move-in coordination is provided to assist new residents in settling into their new home seamlessly.
To stay connected with loved ones and the outside world, Monaco House RTF offers telephone and Wi-Fi/high-speed internet access.
Care services at Monaco House RTF include assistance with activities of daily living, such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents' medical needs are met. Diabetes diet management, medication management, special dietary restrictions, and transportation arrangements for medical purposes are also provided.
Residents at Monaco House RTF can enjoy a variety of scheduled daily activities to keep them engaged and entertained. In addition to the community's amenities and care services, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals for convenience.
Overall, Monaco House RTF provides a supportive environment where seniors can receive personalized care while enjoying a range of amenities and nearby attractions in Denver.
Monaco House RTF is located at 1512 Monaco Parkway, Denver, CO 80220 in Denver County, Colorado
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