Right at Home of Denver

Pros

• Right at Home's environment is described as compassionate and loving for all residents.
• The staff goes above and beyond to provide quality care and a safe environment.
• The caregivers are consistently kind, professional, and attentive to residents' needs.
• Josie Miller is highlighted as an extraordinary caregiver whose dedication and compassion make a difference.
• Right at Home is described as reliable, responsive, and supportive by clients and families.
• Families feel at ease knowing their loved ones stay at home with Right at Home's care.
• Office staff and field supervisors are praised for their knowledge, flexibility, and supportive communication.

Cons

• One reviewer claimed the agency has horrible care providers and rude staff, and that the owner makes excuses.
• Another reviewer said the company never has backup caregivers when a caregiver is sick or on PTO.
• A commenter alleged a caregiver ruined a grandmother's dresser by spilling shampoo inside the drawers and failed to take responsibility.
• A reviewer described Right at Home as the worst place for home care, citing unprofessional and misleading staff and accusing the owner of lying.
• The company was accused of billing for services it did not provide and being a non-skilled agency.
• A reviewer alleged a caregiver stole items and manipulated the situation, with supervisors reported as unresponsive.
• The scheduling coordinator was described as prickly and very rude.
• A reviewer reported that staff no-called and no-showed on the first day.

Review

Right at Home of Denver is best suited for families seeking trustworthy, in-home non-medical care that centers on keeping a loved one safe, social, and supported in familiar surroundings. This community works best when the goal is daily assistance with activities of daily living, light housekeeping, meal preparation, transportation, and consistently attentive companionship. It is especially well-matched for clients who respond well to a steady, people-focused care model and for families that want active case management from a responsive local team, including a field supervisor who can coordinate care plans, train caregivers, and troubleshoot issues without dramatic delays. For seniors who prize staying home over moving to an assisted living setting, and for households that can leverage insurance paperwork help and flexible scheduling to maintain continuity of care, Right at Home of Denver often proves a durable, dependable choice.

That said, a subset of families should seriously explore alternatives. Those requiring continuous, 24/7 on-site nursing oversight or highly specialized medical intervention will likely outgrow what a non-medical home-care model can reliably provide. Likewise, cases involving advanced dementia, severe behavioral health needs, or complex medical conditions usually demand a higher level of clinical management than what this agency is designed to deliver. If a family’s priority is a tightly synchronized schedule with zero caregiver turnover or a facility-based environment with around-the-clock supervision, assisted living or a licensed skilled-nursing setting may be a better fit. Additionally, households that cannot tolerate recurring scheduling gaps or inconsistent caregiver coverage should weigh other agencies with documented continuity guarantees before committing.

The strongest positives here, compassion, responsiveness, and a capable coordinating team, often offset meaningful drawbacks. Caregivers are repeatedly praised for their warmth, respect, and reliability; families note that staff treat residents with dignity and cultivate real connections, which translates into meaningful daily support and improved quality of life. The office and field teams earn consistently high marks for schedule responsiveness, flexibility, and hands-on collaboration with families, including help with care-plan documentation and insurance-related paperwork. When a caregiver leaves, replacements are arranged promptly, and long-term relationships with dependable aides (and strong supervision from Kandice, Josie, and others) create a continuity of care that keeps most clients comfortable and supported. In practice, the practical advantage lies in a well-managed, person-centered approach that keeps the home environment intact while delivering reliable help.

However, the service does carry recognizable risks that families must plan around. Turnover can be high, and some clients experience a revolving door of caregivers, which inevitably disrupts routines, especially for those with delicate or specific care needs. There are reports of communication hiccups, delayed responses, and occasions when scheduling did not meet expectations, including instances of no-call/no-show scenarios. Yet these same cases often resolve quickly when a strong point person, typically Kandice in scheduling or Josie as a field supervisor, gets involved, and a consistent caregiver is identified. The critical takeaway: continuity hinges on proactive engagement with the office, clear expectations set from the start, and a structured backup plan for staffing gaps. For families seeking a calm, predictable routine, the addition of a formal back-up caregiver protocol is not optional; it is essential to minimize the impact of inevitable turnover.

From a practical standpoint, Right at Home of Denver shines when the care plan requires flexibility and a broad scope of non-medical services. Transportation, meal prep, light housekeeping, and in-home companionship are among the recurring strengths, with caregivers who not only perform tasks but also provide social value and emotional reassurance. The ability to review care plans every 90 days, the willingness to adjust services quickly, and the collaboration with family members and even outside professionals add up to a robust support system for maintaining independence at home. Families report relief in working with a team that can coordinate multi-faceted needs, ranging from routine daily care to more targeted support in the home, without forcing a move to a facility.

The decision to choose Right at Home of Denver should be anchored in a clear picture of needs and risk tolerance. If the priority is keeping a loved one home with empathetic, capable aides, backed by responsive scheduling and strong field oversight, this provider delivers substantial value. The best-fit clients are those who can tolerate occasional caregiver turnover with a plan for steady replacements, who value hands-on help with daily living tasks, and who profit from administrative support that ties together care notes, insurance paperwork, and caregiver training. Families should enter with a concrete care plan, request to meet a stable caregiver pairing, and insist on a documented backup staffing arrangement. A trial period, paired with ongoing check-ins from the field supervisor and schedulers, will reveal how well the team sustains consistency and responsiveness.

In sum, Right at Home of Denver represents a practical, people-first pathway to aging in place for many families, but it requires a shared commitment to proactive communication and contingency planning. The strongest care comes from steady, compatible caregiver relationships supported by an engaged scheduling and field team. For households that can align on clear expectations, demand reliable back-up coverage, and prioritize compassionate in-home support over institutional living, the results can be deeply reassuring. For those needing continuous nursing oversight, 24/7 coverage, or highly specialized memory-care programming, alternatives, especially facility-based options, should be explored to avoid unmet risk and avoidable dissatisfaction. The right choice hinges on balancing the value of personalized, home-based care with the readiness to manage turnover and scheduling realities through deliberate, proactive collaboration.

Located in the heart of Denver, Colorado, this neighborhood offers a range of amenities and services that cater to seniors looking for a vibrant community. With several hospitals and healthcare facilities within close proximity, residents have access to top-notch medical care. Additionally, there are numerous physicians' offices specializing in various fields, ensuring seniors can easily manage their health needs. The area also boasts a variety of dining options, from casual eateries like Cherry Cricket to healthier choices like Flower Child. For leisure activities, there are theaters like AMC 9+Co 1 and parks such as City Park and Cheesman Park nearby for relaxation and enjoyment. Pharmacies like Walgreens and King Soopers Pharmacy make medication management convenient, while cafes like Aviano Coffee and Starbucks provide cozy spots for socializing. Overall, this neighborhood offers a well-rounded living experience with ample transportation options like the RTD Rail nearby for easy access to other parts of the city.

Hospitals

• National Jewish Health (0.5 miles)
• Cherry Creek Eye Center (2.8 miles)
• Webb Center for Primary Care (3.2 miles)

Physicians

• Center For Hearing, Speech, & Language (0.5 miles)
• Orthopedic Associates (0.6 miles)
• Rose Medical Center Medical Libr (0.6 miles)
• Colorado Kids Pediatrics (2.2 miles)
• Children's Medical Center (2.2 miles)
• Denver Health: Gipson Eastside Family Health Center (2.5 miles)
• Cherry Creek Pediatrics (2.8 miles)

Restaurants

• Cerebral Brewing (0.6 miles)
• Snooze, an A.M. Eatery (1 miles)
• Flower Child (1.9 miles)
• NoRth (1.9 miles)
• Cherry Cricket (1.9 miles)
• Charlie's Denver (2.3 miles)
• X Bar (2.4 miles)

Theaters

• Amc 9+Co 1 (0.9 miles)
• Regal UA Denver Pavilions 4DX & RPX (3 miles)

Parks

• City Park (1.3 miles)
• Cheesman Park (2 miles)
• Benedict Fountain Park (2.7 miles)
• Infinity Park (2.9 miles)
• Bonnie Brae Ellipse Park (3 miles)
• Lowry Dog Park (3.1 miles)
• Washington Park (3.4 miles)

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• King Soopers Pharmacy (2.2 miles)
• Emerald Fields Glendale Recreational Dispensary (2.3 miles)

Cafes

• Aviano Coffee (1.8 miles)
• Starbucks (1.8 miles)
• Starbucks (2.2 miles)
• Starbucks (2.4 miles)
• Crema Coffee House (2.9 miles)
• Improper City (3 miles)
• Stella's Coffee House (4.3 miles)

Places of Worship

• St John's Cathedral (2.4 miles)

Transportation

• United Airlines Flight Training Center (2.4 miles)
• RTD Rail - 38th & Blake Station (3 miles)