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4.3 from 74 reviews
5 stars
58
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Overall Review of Maxim Health Care
differentiator
Care team feels supportive
Residents and families describe a care team that feels supportive, responsive, and invested in day-to-day comfort.
Across the reviews, people repeatedly describe Maxim staff as kind, supportive, and genuinely concerned about their situation. Several families and clients mention feeling heard when they ask questions, and that office and field staff follow through with reassurance and guidance. A number of reviews also describe the nurses as excellent and dependable, with the care team acting like a partnership rather than just a service provider.
common
Communication and responsiveness stand out
Residents and families value how quickly the staff communicates and helps when questions come up.
Many reviews emphasize communication—prompt responses to calls, texts, and emails, along with quick answers to questions from the office team. Some reviewers describe staff as organized and professional in how they manage onboarding and ongoing visits, which seems to reduce stress during complex care situations. Even when people report problems elsewhere, several comments still point to moments of timely support and follow-up.
common
Flexible scheduling and stability
Residents and caregivers mention flexibility in hours and efforts to keep schedules stable.
A recurring theme is schedule flexibility, including flexible hours and the ability to work around changing needs. Several reviews also describe staff trying to keep hours workable and stable, and helping address staffing-related issues when they arise. For caregivers who are balancing family responsibilities, this scheduling support shows up as a practical benefit in day-to-day planning.
common
Excellent nurses and clinical team
The nursing team is a major positive in reviews, with multiple mentions of standout nurses.
Multiple reviewers single out the nursing team, describing nurses as excellent, supportive, and dependable. Some comments focus on strong nurse relationships and feeling confident that the right direction will be provided when needs arise. Others mention clinical support as part of what makes the overall experience feel professional and patient-focused.
caveat
Inconsistent pay and app issues
Some reviews raise concerns about pay delays and problems with documentation through the app.
A subset of reviews report pay problems, including delayed payments and situations where paperwork or timesheets appear not to be received on the company side. Reviewers describe having to resubmit information or deal with disputes about whether trainings or documentation were completed. A few comments also criticize the way issues were handled by supervisors or the overall organization, especially around payroll and scheduling-related admin.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Denver International (18 miles away)
Nearby Places of Interest
This part of Denver, Colorado, offers a convenient and diverse array of amenities for senior living. With several pharmacies nearby including King Soopers Pharmacy and Walgreens, access to medication and healthcare products is easily accessible. There are also plenty of cafes such as Starbucks and Aviano Coffee for socializing or enjoying a cup of coffee. The area boasts a variety of restaurants like Bull & Bush, Flower Child, and Cherry Cricket for dining out options. In terms of medical care, there are reputable hospitals like Cherry Creek Eye Center and National Jewish Health in close proximity, as well as physicians' offices like Cherry Creek Pediatrics and Orthopedic Associates. For recreational activities, parks like Infinity Park and Washington Park offer opportunities for outdoor enjoyment. Additionally, theaters such as AMC 9+Co 1 are available for entertainment options. Places of worship like St John's Cathedral and Temple Sinai cater to spiritual needs, while transportation is convenient with the United Airlines Flight Training Center nearby. Overall, this area provides a range of services and facilities that make it an attractive option for seniors looking to reside in a vibrant community with easy access to essential resources.
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Denver International (18 miles away)
24/7 staff with medication management and a mental wellness program, plus restaurant-style dining and extensive amenities.
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