Argus of Colorado Home Health Agency

Pros

• Argus has a superb nursing staff.
• Argus takes great pride helping clients recover and thrive.
• Stella was a ray of sunshine; she was a meticulous housekeeper, cheery, funny, trustworthy, going the extra mile.
• Great professional staff, committed to complete recovery post hip replacement.

Cons

• The service was horrible.
• The dryer kept stopping every 2-3 minutes and required manual restarts.
• The 90-day warranty was described as a joke.
• The company was accused of being scammers.
• There were major staffing issues.
• An employee arrived with her boyfriend and he waited in a truck with bourbon.
• One employee allegedly stole from the reviewer.
• Management was not responsive.

Review

There is a wide gulf between the experiences people report with Argus, spanning frustration, suspicion, and outright alarm, and the moments when individual staff members are praised for genuine care. On the negative end, a reviewer describes a nightmare scenario around a basic appliance repair that spirals into questions about competence and follow-through. "Horrible service. My dryer isn't working and keeps stopping every 2-3 mins and we manually have to restart again," the message begins, with a sense of desperation that is compounded by the responder's impression that "the guy changed the heat element" but there is lingering doubt about whether it was the correct type. The author laments that after reaching out for help, "no help was provided," and even with a claimed 90-day warranty, the tone shifts to cynicism: "that is a big joke now? DONT FALL FOR THEM?. Scammers." The combination of ongoing equipment failure, a technician's intervention that may not have addressed the root cause, and a perceived dismissiveness from the contact center leaves the reader with a strong impression of unreliability and a lack of accountability.

Another thread in these notes is a straight-up nightmare about staffing and oversight. A separate reviewer paints a picture of a company beset by significant internal problems: "Major staffing issues." The experience escalates from alarming to almost farcical, with details that would unsettle any caregiver or family member relying on professional services. One employee arrived with her boyfriend, who waited out front in a truck with "a 5th of Bourbon." When staff did arrive, duties had to be watched closely because "one stole from me," and the company reportedly backed the employee involved. Allegations extend further to describe workers arriving "under the influence of alcohol," reeking of cigarettes and body odor, with management showing little to no responsiveness. Medical staff are labeled "incompetent" and physical therapy is singled out as "the worst." The reviewer even warns hospitals not to use Argus for loved ones and indicates they filed a complaint with the state. The cumulative impression is of an organization struggling with discipline, accountability, and basic standards of professional conduct.

Linked to those broader issues is a stark accusation about how the company positions itself in the care or guardianship of vulnerable people. A reviewer writes that Argus "name[s] themselves to be the trustees of the inheritance of the disabled clients/patients" and asserts that the organization "isolates them." That claim segues into a formal action: the reviewer says they are filing a report to Medicare "with ample evidence of improper business activity," and promises an update. It's a provocative, alarming claim about ethics and governance that, whether or not one agrees with the specifics, signals deep mistrust and a perception that the company operates with a troubling lack of transparency. The tone here is not merely disappointed; it is accusatory and intent on raising alarms beyond a typical service grievance.

Not everything in these accounts is negative, and one section gives a poignant counterpoint about the human element within Argus. A housekeeping worker named Stella is described as "a ray of sunshine" and "meticulous, cheery, funny, trustworthy, going the extra mile." The reviewer takes a bittersweet turn to note the personal loss: "I'm sorry that we lost her." This fleeting tribute stands in sharp relief against the harsher narratives and demonstrates that, in some cases, there are individuals who leave lasting, positive impressions on clients or families. It's a reminder that care work is performed by real people who can brighten someone's day even when the organization around them is perceived as failing in other ways.

There is also a deeply personal account about how the company treats the families of its own employees. A family member recounts a mother who had worked for Argus for more than 25 years. After the mother's passing, the family faced a stalled, unresponsive HR process that dragged on for days. Messages left with the D.O.N. and HR yielded little to no assistance; only after persistent effort did the HR contact respond, and the experience was far from compassionate. The reviewer describes the HR representative as "absolutely rude and nasty" when asked whether Argus offered insurance help or information about a 401k. The sentiment is that a company's own internal culture - how it treats long-time employees and their families - speaks loudly about what it will do for clients in more vulnerable situations. The emotion conveyed is a mix of grief, frustration, and a sharp critique of internal grounds for empathy and support at a time of personal loss.

Yet not all feedback is outright condemnatory. A different batch of voices highlights strong, positive attributes within Argus' professional side. The nursing staff receives praise as "superb," with assertions that Argus "takes great pride helping clients recover and thrive." There is a confident endorsement of staff quality in the post-surgical space, with comments like "Great professional staff, committed to complete recovery post hip replacement." Reviewers specifically commend the management of physical therapy and the referrals to excellent doctors and therapists, describing Argus as a service they would recommend "without the slightest hesitation." A name - Tony - appears at the end of one set of remarks, suggesting a personal note of thanks or endorsement, and ending on a high note about the care provided by skilled clinicians who support recovery and functional improvement.

Taken together, the collection of reviews presents a company that elicits a spectrum of experiences. On one side, there are repeated warnings about poor service, questionable business practices, and a troubling culture of oversight that some customers interpret as negligent or dismissive. These accounts emphasize frayed communication, unreliable service, alleged misconduct among staff, and a sense that the organization's commitments - whether warranty promises or guardianship duties - do not consistently translate into trustworthy, compassionate care. On the other side, there are vivid testimonials about individual staff members who bring genuine warmth, reliability, and professional expertise to their roles, particularly among nursing staff and those involved in post-surgical rehabilitation. Those notes acknowledge that, in the hands of competent, empathetic professionals, patients and families experience meaningful, restoring care.

If you're considering Argus based on these experiences, you might weigh the stark differences between personal interactions and broader organizational claims. The negative stories emphasize the need for thorough vetting, clear lines of accountability, and proactive oversight to ensure safety, reliability, and respect for patients and their families. The positive testimonials remind potential clients and caregivers that high-quality care can and does happen, particularly in skilled nursing and rehabilitation contexts. In any case, the message across the board is that transparency, consistent communication, and demonstrated accountability would go a long way toward reconciling the contrasts and restoring trust.

This part of Denver, Colorado, boasts a variety of amenities that cater to senior living needs. With several pharmacies in close proximity, access to healthcare and medications is convenient. The area also features multiple parks for outdoor recreation and relaxation, along with reputable physicians and hospitals nearby for medical care. Additionally, there are a variety of dining options ranging from casual to upscale restaurants, as well as cafes for socializing or enjoying a leisurely cup of coffee. Transportation options are accessible with the RTD Rail station located within a short distance. Overall, this neighborhood offers a blend of retail, dining, healthcare services, and recreational opportunities that make it an attractive choice for seniors looking for a vibrant yet convenient place to reside.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.5 miles)

Parks

• City Park (0.4 miles)
• Cheesman Park (1 miles)
• Benedict Fountain Park (1.1 miles)
• Confluence Park (2.5 miles)
• Washington Park (2.9 miles)
• Bonnie Brae Ellipse Park (2.9 miles)
• Infinity Park (3.4 miles)

Physicians

• Children's Medical Center (0.7 miles)
• Denver Health: Gipson Eastside Family Health Center (1.2 miles)
• Center For Hearing, Speech, & Language (1.4 miles)
• Rose Medical Center Medical Libr (1.7 miles)
• Orthopedic Associates (1.8 miles)
• Highlands Integrative Pediatrics (2.8 miles)
• Cherry Creek Pediatrics (3.4 miles)

Restaurants

• Charlie's Denver (0.7 miles)
• X Bar (0.9 miles)
• Cerebral Brewing (0.9 miles)
• Domino's Pizza (1.2 miles)
• Mercury Cafe (1.3 miles)
• Don's Club Tavern (1.4 miles)
• British Bulldog (1.4 miles)

Places of Worship

• St John's Cathedral (0.9 miles)

Hospitals

• National Jewish Health (1.1 miles)
• Webb Center for Primary Care (1.9 miles)
• Cherry Creek Eye Center (3.4 miles)

Theaters

• Regal UA Denver Pavilions 4DX & RPX (1.5 miles)
• Amc 9+Co 1 (1.6 miles)
• Alamo Drafthouse Denver (4.2 miles)

Cafes

• Aviano Coffee (1.6 miles)
• Starbucks (1.6 miles)
• Crema Coffee House (1.7 miles)
• Improper City (1.8 miles)
• Starbucks (2.7 miles)
• Huckleberry Roasters (3.3 miles)
• Starbucks (3.3 miles)

Transportation

• RTD Rail - 38th & Blake Station (2.1 miles)
• United Airlines Flight Training Center (3.6 miles)