Westside Assisted Living
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816 West Kiowa Street, Colorado Springs, CO 80905
For more information about senior living options: (844) 490-3973
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Two separate impressions come together to form a layered portrait of a care home that many would find appealing at first glance, and potentially challenging in other respects. The recurring thread in these accounts is a strong sense that the people who work there - especially the staff - are the defining feature. One reviewer notes that their loved one has lived there for more than a year and emphasizes that the area is pleasant, the home feels comfortable, and the atmosphere is carried by the staff. That person's praise centers on the people who deliver day-to-day care, making the experience five-star chiefly because of the staff's efforts.
Beyond the immediate kindness and attentiveness, the same reviewer points to visual and architectural elements that contribute to the home's appeal. The place is described as lovely, with beautiful windows and other decor and build details that contribute to a warm, aesthetically pleasing environment. While the physical space might not be perfect - there is a sense that updating could be beneficial - the overall impression remains favorable, anchored in the care and warmth the staff bring to residents every day.
Yet the second review introduces a more mixed experience that tempers the initial glow. The presence of bed bugs during a visit is acknowledged frankly, with a reminder that such issues can occur "anywhere," signaling that no facility is entirely immune from pest problems. There is also a note about personal loss - new shoes being stolen on the first night - but the staff's response is highlighted positively, as they replaced the items. This sequence underscores a capacity for compassion and practical support in the face of unexpected problems, even as it concedes some notable drawbacks.
Intertwined with these practical concerns is a stronger sense of rigidity or control in how disagreements are handled. The reviewer recalls a dispute or disagreement with staff and conveys that there was a strict expectation of agreement - "You better agree or you are out!!" This phrasing conveys a climate that some residents or family members might find overly formal or unforgiving, suggesting that the home's culture may favor conformity over discussion in certain moments. The language hints at a sensory impression of a closed, rule-driven environment rather than a space that invites open conversation.
Accessibility and physical layout emerge as concrete considerations in the second account. The home is described as having lots of stairs, with the laundry room located down a steep flight of steps. For residents, visitors, or staff who navigate the building regularly, this can present real challenges, particularly for those with mobility concerns or in wet weather. The stairs are not just a minor inconvenience; they influence daily routines and the overall ease with which daily activities - like laundry - can be accomplished, potentially impacting the resident experience.
The social and dietary climate is another area where the review diverges from the first positive impression. Meals are described as sausage-heavy and served within a formality that can feel uncomfortable. The sense is that meals and daily rhythms lack the warmth of a family or community-centered atmosphere. The reviewer notes that "everyone kinda does their own thing there," which suggests a degree of independence among residents but also a lack of communal sharing or casual social warmth that some families might expect in a home-like setting. This atmosphere may suit individuals who value privacy and autonomy, but it could feel isolating to those who seek companionship and a more communal daily life.
Taken together, the two reviews sketch a complex, nuanced picture. On the one hand, the staff's dedication stands out as the strongest and most consistently praised element. Their care and responsiveness - evident in the way they handled a stolen item and their ongoing support - can turn a good placement into a genuinely secure and supportive home for a loved one. The physical and aesthetic qualities of the home - its pleasant neighborhood, attractive windows, and thoughtful decor - also contribute positively, even if the building is described as needing updates in places.
On the other hand, the reviews do not shy away from signaling real caveats. Pest issues, while acknowledged as a common risk, are a red flag for some families. The incident of stolen footwear, though resolved, adds a layer of risk in the eyes of prospective residents and their families. The atmosphere of strictness around disagreement and the potential for an "out or agree" culture may deter individuals who prize open dialogue and a more flexible, family-like environment. The architectural realities - numerous stairs and a challenging laundry area - can create real daily friction and may not suit everyone, especially those with mobility concerns or who require more level access.
Ultimately, the home appears to be a solid option for families who place the highest value on staff quality and who are comfortable with a setting that is warm and beautiful but can feel formal and somewhat solitary in daily life. It offers a dependable, respectful staff dynamic that many families will find reassuring over the long term, especially for residents who thrive on consistent routines and professional care. However, for those who prioritize a highly social, family-like atmosphere, or for those sensitive to pests, stairs, or rigid communication norms, there may be significant drawbacks to weigh carefully. The right fit will likely hinge on the resident's preferences for staff interactions, communal living style, and willingness to navigate the building's physical realities.
Westside Assisted Living in Colorado Springs, CO is a warm and welcoming community that provides exceptional care for seniors in need of board and care home services. With a range of amenities and care services, we strive to create a comfortable and convenient living environment for our residents.
Our assisted living community offers a fully furnished setting where residents can feel at home from the moment they arrive. Our dining room provides delicious meals prepared by our dedicated staff, taking into consideration any special dietary restrictions or preferences. Housekeeping services ensure that our residents have a clean and tidy living space, allowing them to relax and enjoy their time with us.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily contact their loved ones or browse the web from the comfort of their own rooms or outdoor spaces within our grounds. Speaking of outdoor spaces, our beautiful garden provides a tranquil setting for residents to enjoy nature and fresh air.
At Westside Assisted Living, we prioritize the well-being of our residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff coordinates with health care providers to ensure that residents receive the necessary medical attention. We also provide medication management for those who require it.
Engaging in daily activities is vital for maintaining physical and mental well-being, which is why we schedule various activities for our residents to participate in. Whether it's socializing with fellow residents or exploring nearby cafes, parks, pharmacies, restaurants, places of worship or transportation options within close proximity to our community; there are plenty of opportunities for enrichment.
Choosing an assisted living community is an important decision. At Westside Assisted Living in Colorado Springs, CO, we strive to provide excellent care while nurturing a vibrant and active lifestyle for our residents. Contact us today to learn more about how we can meet your loved one's unique needs.
This part of Colorado Springs, Colorado, offers a convenient and well-connected environment for senior living. With a variety of restaurants, cafes, pharmacies, and medical facilities within close proximity, residents have easy access to essential services and amenities. The presence of multiple parks provides opportunities for outdoor recreation and leisure activities. Additionally, the area is home to several places of worship for those seeking spiritual fulfillment. The nearby transportation options, such as the I-25/Tejon Park N Ride, make it convenient for seniors to travel within the city and beyond. Overall, this neighborhood presents a vibrant and accessible community that could be an ideal choice for seniors looking to enjoy a comfortable and fulfilling retirement lifestyle.
Westside Assisted Living is located at 816 West Kiowa Street, Colorado Springs, CO 80905 in El Paso County, Colorado
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